Subject: Formal Safety Complaint – Tesla FSD Failure and Missing Video Evidence Vehicle: 2024 Tesla Model Y Long Range VIN: [XXX] FSD Version: FSD (Supervised) v14.3.10 Incident Date: October 9, 2026 Location: [XXX] I am filing a formal safety complaint regarding a suspected failure of Tesla's Full Self-Driving (FSD) system. On XXX, my wife activated FSD while our Tesla Model Y was parked in a parking lot. The vehicle began reversing and collided with another stationary vehicle behind it. Although the other vehicle showed no visible damage, our Tesla suffered significant deformation to its trunk and rear body panels, with estimated repairs of $5,000–$15,000. My primary concern is that FSD apparently failed to detect or respond appropriately to a stationary vehicle directly behind it. Such a failure could have caused serious injuries if a pedestrian or child had been present. Additionally, I requested my vehicle data from Tesla, but the "Video Recording" section was empty. I am concerned about the missing footage and the availability of critical evidence needed to determine what happened. I respectfully request the federal safety agency to: Investigate the suspected FSD object-detection and reversing safety failure. Request preservation and review of relevant Tesla camera recordings, FSD logs, vehicle telemetry, and collision data, if available. Examine why no video footage was included in my Tesla data download. Determine whether similar incidents indicate a broader public safety concern. This incident has caused substantial financial damage, inconvenience, and emotional stress. I believe an independent investigation is necessary to protect other Tesla owners and the public. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 Tesla Model Y body problems
17 complaints (5% of all complaints for this car). 6 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 5%
- crashes
- 6
- recalls
- 0
Which part fails
- Body17
At what mileage
Complaints by mileage at the time of the problem.
Tesla Model Y body problems in other years
Related recalls
No recalls on record for this model year.
What 2024 Tesla Model Y owners say
Most recent owner complaints, unedited.
On XXX at approximately 7:23 a.m., a 2024 Tesla Model Y was traveling westbound on [XXX] in [XXX] in the middle lane at approximately 71 mph with Full Self-Driving (FSD) engaged. While traveling in traffic, the vehicle suddenly initiated a lane change toward the right lane without providing a warning or sufficient opportunity for the driver to respond. While the Tesla was executing the lane change, a vehicle traveling behind it collided with the left side of the Tesla. Following the impact, the driver manually took control and brought the Tesla to a complete stop on the right side of the highway. The system suspected of malfunctioning is Tesla’s FSD driver-assistance system, particularly its automated lane-selection and lane-change functions. The exact cause has not been determined. The vehicle and its electronic data were preserved. Currently, non-inspection was done. The unexpected maneuver placed the Tesla and surrounding motorists at risk because it occurred without warning at highway speed in active traffic and resulted in a collision. The driver had to intervene manually after the impact to control and stop the vehicle safely. At the time of this report, the suspected malfunction has not been reproduced or independently confirmed by a Tesla service center or independent repair facility. No technical determination of the cause has been received. A police officer arrived immediatly after the accident. An inspection was performed by Insurance company over a video. Before the unexpected lane change, there were no warning lamps, messages, audible alerts, or other symptoms indicating that he vehicle was about to initiate the maneuver or malfunction. The lane change occurred suddenly while FSD was engaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving through normal rain with ordinary standing water on the roadway (NOT flood conditions), the rear bumper fascia detached from my Tesla Model Y. There was no impact, no collision, and no debris strike - there are no impact marks or scratches on the bumper. The fascia was pulled off by water drag, tearing a welded body mount bracket from the vehicle structure and damaging the underbody shield. This is a road safety hazard: a detached bumper fascia can drag on the roadway, separate completely, and become a large road obstacle for vehicles behind me. Tesla documented this exact failure mode in Service Bulletin SB-20-12-003 (rear fascia detachment when driving through standing water, with damage to harnesses and body fasteners/mounts), yet the defect persists in Model Y vehicles. Notably, another Tesla directly next to mine suffered the identical bumper detachment in the same rainfall at the same time - two identical failures in identical ordinary weather conditions, indicating a systemic design defect rather than driver error. Tesla Service denied warranty coverage, characterizing normal rain as 'flood water.'
On July 10, 2026, my 2024 Tesla Model Y (approx. 22,440 miles) lost all power (main/12V battery) while parked next to a Supercharger stall on Level 3 of the Harrah's Ak-Chin Casino parking garage, Maricopa, AZ. Ambient temperature was approximately 110F. My dog and cat were inside the vehicle. With the vehicle powered off, the key card, Tesla app, and interior door releases did not function, leaving no way to open the doors from outside or inside. Unable to find or access a working manual door release in time, we broke the rear quarter glass and damaged a door to physically extract the pets before they suffered heat-related harm. Maricopa Police Department and Ak-Chin Fire Department responded to the scene. This represents a serious safety defect: a loss of vehicle power should not eliminate all means of entry/egress, particularly when children or pets could be trapped in extreme heat. The vehicle, damaged door, and glass are available for inspection. Photos of the incident are available.
The rear hatch has shifted out of alignment, and has started to fall 5-10 inch's when opened intermittently. TESLA service can't fix the issue and pushing me to a body shop. There have been no accident or issues that would cause a body panel to shift over a quarter of an inch.
After about 2 minutes from leaving a patients house, I was driving at approximately 25mph when my frunk(front trunk) of my Tesla flew open and hit my windshield. There was no alert through the Tesla app or in the car itself. I stopped the car stepped outside and the frunk would not close after when I tried to close by hand, it would stop at the latch. When I closed it from the Tesla app it was able to close properly
On the evening of June 3, 2026, while driving on the I-575 Express Lanes in Cobb County, Georgia, the vehicle’s autopilot/driver assistance system malfunctioned and steered the vehicle into the express lane boom barrier. The boom bar struck the windshield, causing catastrophic windshield failure with glass imploding into the cabin. Glass shards covered the driver’s seat, floor, and dashboard. The driver sustained glass puncture wounds to both forearms and forehead, as well as neck, back, and right arm soft tissue injuries. Component failed: Autopilot/ADAS system. Vehicle is available for inspection. Tesla was notified directly at time of incident. Insurance company has been notified. SR-13 filed with Cobb County. No warning lamps or messages appeared prior to the autopilot malfunction. The root cause of the windshield damage was the autopilot system failure, not driver error or external road debris. Photographic documentation of vehicle damage and driver injuries exists.
I am writing to formally report a serious malfunction involving my Tesla vehicle. On my 2024 Tesla model y.I experienced an unexpected accelerator malfunction that caused the vehicle to surge forward uncontrollably. The incident occurred at approximately As I attempted to dive in slowly, the accelerator suddenly malfunctioned and my car creeped in slowly and rapidly increased power without my intention. Despite immediate attempts to brake and regain control, the vehicle continued to accelerate and subsequently collided with a gate, resulting in significant front-end damage. I firmly believe this was due to a mechanical or electronic failure in the vehicle’s accelerator or related control systems. The malfunction posed a serious safety hazard and could have resulted in injuries, and this has affected me mentally. I am requesting a full investigation into this malfunction, including an inspection of the vehicle’s electronic logs, sensors, and accelerator system to determine the cause of this unintended acceleration. I would appreciate your prompt response and guidance on the next steps to resolve this matter, including vehicle inspection, repair, and coverage options.
Finding random screws coming off the vehicle in various compartments. Two screws found laying in glove compartment that came off the assembly holding the inside of the glove box. A hex screw found in rear passenger arm rests storage compartment, after further look up, this screw became lose and fell off the arm rests storage compartment assembly.
All of the car's cameras have gone dead since November 2024. The car has been collecting water in the truck area and inside panel of the car by the door frame.
Questions about the 2024 Tesla Model Y body
Does the 2024 Tesla Model Y have body problems?
Owners have filed 17 complaints about the body of the 2024 Tesla Model Y, 5% of all its complaints.
At what mileage do 2024 Tesla Model Y body problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2024 Tesla Model Y body?
There is no recall for this problem on this model year.
What year does the Tesla Model Y have the most body problems?
The Tesla Model Y model years with the most body complaints are 2021 (34 complaints), 2026 (34 complaints) and 2022 (32 complaints).
Other 2024 Tesla Model Y problems
Driver assistance 177Electrical 63Acceleration 37Brakes 27Steering 25Lights 13Suspension 12Visibility 10Airbags 9Wheels 9Engine 8Seat belts 7Transmission 7Fuel system 5Locks 4Seats 4Tires 2
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