2024 Tesla Model Y suspension problems

Filed Oct 28, 2026 · Suspension · MA · crash · 3 injuries

I am reporting a potentially serious rear suspension safety defect involving a 2024 Tesla Model Y manufactured in January 2024. On August 22, 2026, during tire service, technicians demonstrated excessive movement of the right-rear wheel while applying torque. I observed the entire wheel visibly shifting relative to the wheel opening and recorded the movement on video. I postponed a prepaid wheel alignment and scheduled a Tesla inspection. Tesla subsequently confirmed excessive play in the right-rear upper ball joint and replaced it. During this repair, Tesla discovered that the retaining nut was missing from the right-rear upper fore-link-to-subframe connection and that the corresponding subframe mounting hole was elongated. A missing suspension retaining nut and elongated mounting hole could compromise the structural integrity of the rear suspension, potentially causing instability or suspension separation while driving. The vehicle sustained a rear-end collision on May 29, 2026, but remained drivable without observable suspension symptoms immediately afterward. The cause of the subsequently discovered damage remains undetermined. Tesla denied coverage for the subframe. Tesla’s service documentation shows that the rear upper fore-link tightening specification increased from 76 Nm to 84 Nm on October 25, 2023, before this vehicle was manufactured. I request investigation into whether inadequate fastener retention, loss of clamping force, or an assembly or design defect could contribute to this failure. The vehicle remains unrepaired at a Tesla-certified collision facility in Massachusetts, with the damaged subframe available for inspection. I request that the federal safety agency investigate this potential safety defect, examine similar complaints, and consider inspecting the vehicle before the damaged components are removed or discarded. Photographs, video, technician findings, and repair estimates are available upon request.

Filed Oct 26, 2026 · Suspension · TX

The rear camber adjustment continues to move out of spec on my 2024 Tesla Model Y which causes excessive wear on the inside of the rear tires. My last alignment was completed on June 23 , 2026 with new tires by Tesla and the tires have already started showing severe wear on the inside of the rear tires. When this first happened in July 2025, the tires wore on the inside so much that my tire went flat while I was over 130 miles away from home at [XXX] in the morning on [XXX], the conditions were very unsafe. This problem has been re-produced several times and has cost me over 3500 dollars in tires and fees. There were no symptoms prior to the incidents because the tires looked great from the outside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 15, 2026 · Suspension · CA

The suspension either bent and warped, or the bolts were not installed properly and the sway arm (piece running from tire to frame) came loose or was on its way to coming off.

Filed Jul 30, 2026 · Suspension · NY

• What the issue is: Intermittent suspension noise/clunking that suggests a possible failing component. • Why it’s a safety concern: Potential suspension failure could cause loss of control. • What Tesla did: Tesla refused warranty service related to a safety issue involving the suspension because they said they could not hear the noise, despite repeated reports. I asked them to look at the suspension anyway and they refused my warranty service stating that since they could not hear anything they would not inspect and cancelled my appointment. • When it happens: speeds, bumps, turning, acceleration, etc. • Frequency: intermittent, constant, worsening. • Mileage: approximately 44000. • Weather/road conditions: any conditions • Whether the vehicle has been repaired or inspected: Tesla refused to inspect my vehicle under warranty for this safety related complaint and said if they can't hear a noise they won't look at it.

Filed Apr 20, 2026 · Suspension · CA

While driving, my vehicle released a loud pop and metal noise. After pulling over large bolts fell from the front of my car caused by a suspension issue. Tesla service later confirmed that the problem was due to improper torque in the suspension components, specifically the front lower links. This resulted in hardware failure, including bolts loosening or coming out of the suspension assembly. This is a serious safety concern, as it could have led to loss of control while driving. The vehicle required replacement of suspension components and hardware under warranty. This defect appears to be related to improper assembly or servicing rather than normal wear and tear. Tesla is now refusing to give me a detailed report of the manufactured defect cause.

Filed Feb 26, 2026 · Brakes, Suspension · TX

Component/System: Braking System (Caliper Bolt) and Suspension (Control Arm/Linkage Bolt). Description of Incident: While traveling on a tollway at 70 mph, I heard a faint noise followed by a severe metallic scratching sound coming from the front driver-side wheel. Upon inspection at a tire service center, it was discovered that a brake caliper bolt had fallen out, causing the caliper to displace and score the inner rim of the wheel. The vehicle was towed to a Tesla Service Center, where the caliper and wheel were replaced under warranty. Tesla could not identify a root cause but stated they performed a quality check on all remaining wheels. Subsequently, a second failure occurred on the front passenger-side wheel. A different bolt—this time related to the suspension—loosened or fell out. The vehicle produced a severe grinding noise and felt unstable, as if the wheel was about to dislodge. Safety Risk: Both incidents posed an immediate risk of catastrophic mechanical failure at high speeds. A detached brake caliper can lead to total loss of braking or wheel lock-up, while a suspension bolt failure can cause a complete loss of steering control. Either scenario could have resulted in a high-speed collision, endangering my life and the lives of my two children. Confirmation/Inspection: • Confirmed by Dealer: Yes, Tesla Service Center performed repairs on both occasions. • Available for Inspection: The vehicle has been repaired, but service records and photos of the damage/missing bolts are available. • Other Inspections: Initial driver-side failure was visually confirmed by Discount Tire. Warning Signs: There were no dashboard warning lamps or messages. The only symptoms were a brief "pop" or "click" followed immediately by loud metal-on-metal grinding and vibration.

Filed Dec 14, 2025 · Suspension · MO

The heating system in my 2024 Tesla Model Y failed after only one winter season. Under normal HVAC operation, the vehicle blows cold air and does not provide cabin heat. Heat only intermittently works when defrost mode is selected. This failure affects the vehicle’s ability to safely operate in cold weather, including proper windshield defogging and defrosting. A loss of heating presents a safety risk to occupants and reduces visibility. Tesla diagnosed the issue and provided an estimated repair cost of approximately $3,235.00. The vehicle is just outside the warranty period, and this appears to be a premature failure of the heating or heat pump system, not normal wear and tear. Given the age of the vehicle and prior reports of Tesla HVAC and heat pump failures in Model Y vehicles, I believe this may indicate a design or component defect that warrants investigation.

Filed Dec 3, 2025 · Suspension, Wheels · NJ

I am reporting a potential safety defect related to premature rear tire wear on my 2024 Tesla Model Y Performance At 15,482 miles, on May 2, 2025, Tesla’s Paramus, NJ Service Center confirmed an alignment issue and performed a four-wheel alignment. At the same visit, they replaced both rear tires with Michelin Pilot Sport AS 4 275/35R21 103W XL and sold me a Tire Protection Plan for those tires (Tesla invoice #XXX). tesla_invoiceXXX The vehicle now has 24,460 miles. The rear tires have worn out in less than 10,000 miles and about 7 months since the alignment and replacement. The tread wear is excessive and uneven compared with the front tires, and is inconsistent with the normal expected life (around 20,000+ miles) of these tires. This appears to indicate an ongoing alignment or suspension issue that is causing abnormal rear tire wear. Rapid rear tire wear on this vehicle could lead to loss of traction, especially in wet conditions, and therefore represents a safety risk. I am requesting that the federal safety agency review this complaint in case it reflects a broader issue with rear tire wear/alignment on Tesla Model Y Performance vehicles.

Filed Sep 20, 2025 · Suspension · CA

When you’re driving even 20 mph if a road is little bumpy the car bombs so much a suspension or shock whatever they have is crap that’s a major issue with Tesla model Y this should be recalled and fixed for all the vehicles. Why did they approve this vehicle when you pay over $50,000 for the vehicle This is a major issue.

Filed Sep 19, 2025 · Suspension · CA

Hi, I have 2024 model Y rear wheel drive and wheels are so bumpy. They’re charging over $45,000 for the car. How come you guys approve this vehicle? The suspension is so bad. The car bounced whenever you drive that is big recall to fix this issue when you’re spending $45,000 on a vehicle how did you approve that the car is so bouncy whenever you drive that’s a major major issue with Tesla…….