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2004 Thomas Built Buses Saf-T-Liner HDX problems

The most common problem on the 2004 Thomas Built Buses Saf-T-Liner HDX is brakes. It has 2.0 times the complaints of a typical Saf-T-Liner HDX model year.

Typical year2.0x the typical complaints
Owner complaints
2
Recalls
5
Service bulletins
86
Worst area
Brakes

The worst 2004 Thomas Built Buses Saf-T-Liner HDX problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Brakes
    2
  • Wheels
    2

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Brakes
    2
  • Wheels
    2

Recalls 5

EquipmentReported January 30, 2018 · 606 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712 or Kidde customer service at 1‑855‑262‑3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Recall number 18V083000 · Recall details

Structure: body: doorReported July 7, 2015 · 103,038 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Recall number 15V432000 · Recall details

Structure: body: doorReported July 6, 2015 · 3,013 vehicles affected
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-685.

Recall number 15V425000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported January 13, 2009 · 2,426 vehicles affected
What is wrong
Daimler trucks is recalling 2,426 thomas built buses my 2003 through 2006 saf-t-liner hdx school and non school buses manufactured between april 1, 2002 through august 30, 2005. The automatic transmission control module (vim) located between the frame rails near the front axle and outside the transmission control module cover may become corroded due to water and road spray intrusion. Vim corrosion may cause the starter motor to engage unexpectedly or the backup lights to operate intermittently.
Risk
Unexpected starter engagement or intermittent backup light operation may lead to a vehicle crash or personal injury.
Remedy
Daimler trucks will notify owners and repairs will be performed by thomas built buses dealerships and direct warranty customers free of charge. The recall began on october 19, 2009. Owners may contact daimler trucks toll-free at 1‑800‑547‑0712.

Recall number 09V011000 · Recall details

Service brakes, air: supply: check valveReported July 16, 2007 · 75,000 vehicles affected
What is wrong
Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. The parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. Also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.
Risk
These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.
Remedy
Freightliner will notify owners and repair the vehicles free of charge. The recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. Owners can contact freightliner at 1‑800‑547‑0712.

Recall number 07V302000 · Recall details

See all 5 recalls for the 2004 Thomas Built Buses Saf-T-Liner HDX

Defect investigations

Thomas Built CNG Tank AbrasionOpened September 2, 2011, closed February 17, 2012

On August 29, 2011 ODI received a Vehicle Owner's Questionnaire (VOQ) from a Los Angeles school district indicating a 2003 Thomas Built Saf-T-Liner HDX compressed natural gas (CNG) school bus in their fleet had insufficient clearance between the CNG tank and mounting bracket resulting in damage to the outer tank wrapping.The Mathematical Analysis Division of the federal safety agency calculated that a sample size of thirty (30) buses would give a high confidence (90%) estimation of whether similar buses were experiencing tank abrasion.In the course of this investigation nearly 70 buses (over 300 tanks) were inspected; no tank other than the subject of the VOQ was found to have insufficient clearance.Busses manufactured before and after the subject vehicle were inspected.As a result of this investigation, Daimler Trucks North America (DTNA) developed an improved inspection procedure that addresses the concerns identified in the Los Angeles complaint.In early February 2012 DTNA will mail an owner letter along with the new inspection procedure.See the investigative file for copies of DTNA's bulletin and owner letter.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists.The agency reserves the right to take further action if warranted by circumstances.The ODI report cited above can be reviewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) number:10423400

PE11029

Technical service bulletins for the 2004 Thomas Built Buses Saf-T-Liner HDX 86

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 86 bulletins for the 2004 Thomas Built Buses Saf-T-Liner HDX

What 2004 Thomas Built Buses Saf-T-Liner HDX owners say

Most recent owner complaints, unedited.

Filed Apr 15, 2008 · Brakes, Wheels · NC

Buses manufactured in such a way that front hub piloted wheels cannot be centered on hub creating excessive vibration at all speeds and causing an unsafe condition. Additionally brakes on the same buses are continually reported as being excessively loud and vibrating severely when applied. Brakes possibly related to uncentered wheels. Problem reported to manufacturer/dealer numerous times with no resolution.

Filed Apr 15, 2008 · Brakes, Wheels · NC

Buses manufactured in such a way that front hub piloted wheels cannot be centered on hub creating excessive vibration at all speeds and causing an unsafe condition. Additionally brakes on the same buses are continually reported as being excessively loud and vibrating severely when applied. Brakes possibly related to uncentered wheels. Problem reported to manufacturer/dealer numerous times with no resolution.

Compare the 2004 Thomas Built Buses Saf-T-Liner HDX

Other model years

2004200620092019

Questions about the 2004 Thomas Built Buses Saf-T-Liner HDX

Is the 2004 Thomas Built Buses Saf-T-Liner HDX reliable?

Owners have filed 2 complaints about the 2004 Thomas Built Buses Saf-T-Liner HDX, 2.0 times a typical Saf-T-Liner HDX model year.

What is the most common problem with the 2004 Thomas Built Buses Saf-T-Liner HDX?

Brakes, with 2 complaints. Next is wheels (2).

How many recalls does the 2004 Thomas Built Buses Saf-T-Liner HDX have?

5 recalls, covering equipment, structure and power train.

Was there a recall on the 2004 Thomas Built Buses Saf-T-Liner HDX brakes?

Yes, 1 recall: 07V302000. Check your VIN to see if your car still needs the free repair.

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