The contact owns a 2018 FCC RV000042S. The contact stated that while driving at an undisclosed speed, the driver's side rear window independently detached and flew off. The RV was taken to the dealer, where the contact was informed that the driver's side rear window was defective and needed to be replaced. The RV was repaired. Additionally, the contact stated that the vehicle was initially taken to the dealer due to vandalism. Upon retrieving the vehicle, the dealer informed the contact that the window had not been replaced per the insurance company's instructions. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
The worst 2019 Thor Motor Coach Palazzo problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine1
- Visibility1
Recalls 4
Equipment: recreational vehicle/trailer
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
- Risk
- A detached bracket can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000291.
Recall number 23V113000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000232.
Recall number 21V522000 · Recall details
Tires: valve
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
- Risk
- Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
- Remedy
- TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1‑800‑524‑5210 extension 104 or DTNA customer service at 1‑800‑547‑0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Recall number 20V559000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V‑763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000196.
Recall number 20V418000 · Recall details
Technical service bulletins for the 2019 Thor Motor Coach Palazzo 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2019 Thor Motor Coach Palazzo owners say
Most recent owner complaints, unedited.
Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner dealer and paid 4400.00 to have DEF pump replaced. It turns out that was not the problem. I tried to go on another trip a month later and I hot a low DEF signal. I was told it was a DEF head. Freightliner XCS chassis our having lots of issues with DEF. The def is for emissions and should not shut the engine down or debate the performance for an emussion issue.
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Questions about the 2019 Thor Motor Coach Palazzo
Is the 2019 Thor Motor Coach Palazzo reliable?
Owners have filed 2 complaints about the 2019 Thor Motor Coach Palazzo, fewer than a typical Palazzo model year.
What is the most common problem with the 2019 Thor Motor Coach Palazzo?
Engine and cooling, with 1 complaint. Next is visibility (1).
How many recalls does the 2019 Thor Motor Coach Palazzo have?
4 recalls, covering equipment, tires and exterior lighting.
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