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2020 Thor Motor Coach Palazzo problems

The most common problem on the 2020 Thor Motor Coach Palazzo is body and structure. It has fewer complaints than a typical Palazzo model year.

Typical yearClose to a typical year
Owner complaints
3
Recalls
1
Service bulletins
1
Worst area
Body

The worst 2020 Thor Motor Coach Palazzo problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Body
    1
  • Brakes
    1
  • Electrical
    1
  • Lights
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Body
    1
  • Brakes
    1
  • Electrical
    1
  • Lights
    1

Recalls 1

Equipment: recreational vehicle/trailerReported June 30, 2019 · 1,554 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Risk
Unexpected movement of the slide-out room can increase the risk of a injury.
Remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000170.

Recall number 19V504000 · Recall details

See all 1 recalls for the 2020 Thor Motor Coach Palazzo

Technical service bulletins for the 2020 Thor Motor Coach Palazzo 1

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2020 Thor Motor Coach Palazzo owners say

Most recent owner complaints, unedited.

Filed Sep 18, 2024 · Electrical, Lights · NM

The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety concern.

Filed Feb 21, 2023 · Brakes · 15,000 miles · WA

The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had driven the RV during inclement weather. The vehicle was taken to another dealer who replaced the pig tail and transducer. The contact was informed by the dealer that due to the pig tail being attached so tightly and having no flexibility, the failure might recur. The manufacturer had been made aware of the failure. The failure mileage was approximately 15,000.

Filed Sep 28, 2021 · Body · WV

The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem online.

Compare the 2020 Thor Motor Coach Palazzo

Other model years

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Questions about the 2020 Thor Motor Coach Palazzo

Is the 2020 Thor Motor Coach Palazzo reliable?

Owners have filed 3 complaints about the 2020 Thor Motor Coach Palazzo, fewer than a typical Palazzo model year.

What is the most common problem with the 2020 Thor Motor Coach Palazzo?

Body and structure, with 1 complaint. Next is brakes (1).

How many recalls does the 2020 Thor Motor Coach Palazzo have?

1 recall, covering equipment.

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