The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the windows to the side of the RV. The contact drove to the Camping lot; however, while the RV was parked, he heard an abnormal sound. The contact noticed that one of the windows that was duct taped had separated and fell onto the ground. The vehicle was taken a local dealer, where it was determined that the windows needed to be replaced. The RV was not repaired. The Freightliner manufacturer was notified of the failure and referred the contact to the Thor manufacturer. The Thor manufacturer was notified and informed the contact that there was no recall related to the failure. The failure mileage was approximately 56,000.
The worst 2017 Thor Motor Coach Tuscany problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
- Fuel system1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
- Fuel system1
- Visibility1
Recalls 8
Exterior lighting: turn signal
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V‑763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000196.
Recall number 20V418000 · Recall details
Exterior lighting
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
- Remedy
- TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000180.
Recall number 19V799000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Nonfunctioning lights can increase the risk of a crash.
- Remedy
- The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000163.
Recall number 18V763000 · Recall details
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
- Risk
- Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
- Remedy
- FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1‑877‑855‑2867 or FCCC customer service at 1‑800‑547‑0712. TMC's number for this recall is RC000153.
Recall number 18V285000 · Recall details
Equipment
- What is wrong
- Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1‑877‑500‑1020, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V758000 · Recall details
Equipment: other: labels
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
- Risk
- If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
- Remedy
- TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1‑877‑500‑1020. TMC's number for this recall is RC000147.
Recall number 17V634000 · Recall details
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
- Risk
- Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
- Remedy
- Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1‑800‑547‑0712 or Thor customer service at 1‑877‑500‑1020. Thor's number for this recall is FL727A.
Recall number 17V283000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
- Risk
- If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
- Remedy
- TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1‑877‑500‑1020. TMC's number for this recall is RC000114.
Recall number 16V329000 · Recall details
See all 8 recalls for the 2017 Thor Motor Coach Tuscany
Defect investigations
Trimark 060-1650 Door Latch Failures
On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Ownerâs Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children and pets. ODI analyzed the data provided by Trimark in response to its January 27, 2021 information request letter.Although an elevated failure rate was evident on a specific combination of plunger bolt, door lock/latch assembly and door, the data showed that most failures occurred within the first two years of service on the affected 2015-2017 vehicles.This data suggests that component failures generally would have already occurred.Further, ODI data reflects a downward trend in complaints after calendar year 2018 and for post- MY 2016 vehicles.This downward trend may be attributed Trimark's actions in 2016 such as changes in the manufacturing process of its zinc plunger component for the relevant population and its 2016 decision to switch to a steel plunger. In view of the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE20021
Technical service bulletins for the 2017 Thor Motor Coach Tuscany 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The overhead cabinets located above the driver and front passenger seats may become loose during travel
- This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the...
- This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
What 2017 Thor Motor Coach Tuscany owners say
Most recent owner complaints, unedited.
Floors in bottom storage bays are sagging and bowing are at risk of failing out on high way. Need to be replaced with better material .
While stationary and engine cool, I started the motor coach and when I stepped outside I noticed the smell of diesel fuel. Upon investigation, it was revealed that fleetguard fuel filter (resin construction) model ff63009 had a hair line crack in the side of the housing. A fine spray of raw fuel was spraying directly onto the diesel particulate filter (dpf). The dpf when in regeneration mode can reach temperatures of up to 500 degree f. Fortunately, the exhaust system was cold at start up, but had it been in running for a while and went into in regeneration mode, a fire could have resulted considering the fine mist that was being sprayed onto the exhaust. I immediately remove and replaced the filter the next day. Unfortionately I did not retain the defective filter. I understand there was a similar recall (qrma ftdm-9m5hb6) but was not for a split in the side of the housing.
Door lock failed. I was locked in my rv. Door would not open from insde or outside.
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Questions about the 2017 Thor Motor Coach Tuscany
Is the 2017 Thor Motor Coach Tuscany reliable?
Owners have filed 4 complaints about the 2017 Thor Motor Coach Tuscany, 4.0 times a typical Tuscany model year.
What is the most common problem with the 2017 Thor Motor Coach Tuscany?
Body and structure, with 2 complaints. Next is fuel system (1).
How many recalls does the 2017 Thor Motor Coach Tuscany have?
8 recalls, covering exterior lighting, steering and equipment.
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