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2018 Thor Motor Coach Tuscany problems

The most common problem on the 2018 Thor Motor Coach Tuscany is body and structure. It has 5.0 times the complaints of a typical Tuscany model year.

Typical year5.0x the typical complaints
Owner complaints
5
Recalls
6
Service bulletins
3
Worst area
Body

The worst 2018 Thor Motor Coach Tuscany problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Body
    3
  • Electrical
    1
  • Wheels
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Body
    3
  • Electrical
    1
  • Wheels
    1

Recalls 6

Tires: valveReported September 15, 2020 · 1,631 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Risk
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1‑800‑524‑5210 extension 104 or DTNA customer service at 1‑800‑547‑0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Recall number 20V559000 · Recall details

Exterior lighting: turn signalReported July 20, 2020 · 2,417 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V‑763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000196.

Recall number 20V418000 · Recall details

Exterior lightingReported November 7, 2019 · 1,785 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Remedy
TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000180.

Recall number 19V799000 · Recall details

Exterior lighting: turn signalReported October 30, 2018 · 1,769 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk
Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000163.

Recall number 18V763000 · Recall details

EquipmentReported November 22, 2017 · 110,400 vehicles affected
What is wrong
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1‑877‑500‑1020, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Recall number 17V758000 · Recall details

Equipment: other: labelsReported October 9, 2017 · 507 vehicles affected
What is wrong
Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk
If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Remedy
TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1‑877‑500‑1020. TMC's number for this recall is RC000147.

Recall number 17V634000 · Recall details

See all 6 recalls for the 2018 Thor Motor Coach Tuscany

Technical service bulletins for the 2018 Thor Motor Coach Tuscany 3

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2018 Thor Motor Coach Tuscany owners say

Most recent owner complaints, unedited.

Filed Nov 20, 2021 · Body · AL

On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was little traffic on I-10 at this time. I was able to pull to the shoulder and used wood blocks in an effort to keep the slideout from extending. These blocks held until reaching Ft. Stockton where we were able to get off I-10 and into the first campground we came to. By this time the slideout had extended on its own again. I was able to get a truck mechanic to use cargo straps to strap this slideout in place so it would not extend and returned home to Alabama. My RV mechanic had found that both Lippert slideout cylinders had gone into bypass allowing the slideout to extend on its own. By this time the opposite slideout was giving me the same problem and one of its cylinders was found to have gone into bypass. This drivers side slideout gave me the same problem on I-25 southbound about 100 miles north of Denver last summer. A Lippert slideout cylinder was again found to have gone into the bypass mode. And fortunately for me again there was little traffic on this section of I-25. My RV has three slideouts and each slideout is controlled by two Lippert slideout cylinders. In the past two years I've now had three Lippert slideout cylinders fail by going into bypass and allowing two slideouts to extend while traveling on interstate highways. Fortunately, I was traveling in areas with little traffic, but the outcome could have been tragic if I was traveling I-10 through Houston or I-25 through Denver. I've included pictures of these three Lippert slideout cylinders with the part number data tags clearly shown. My recommendation is for an immediate investigation to get this suspect lot of Lippert slideout cylinders off the highway.

Filed Oct 24, 2021 · Wheels · AL

Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event occurred is unknown. The hub cap assembly weighs approximately one pound. It could have struck a trailing vehicle causing significant damage, and a very real safety concern. I (driver/owner of the vehicle) was the only person to inspect the broken bracket.

Filed Jun 16, 2020 · Body · 10,150 miles · NC

Floors in the underside pass-through storage compartments and compartments holding the water tanks is composed of a very thin layer of plywood sandwiched between two layers of very thin aluminum. This material is not waterproof and has delaminated, causing the flooring to lose its rigidity. This area is normally used to store items like grills, chairs, carpets and other necessary items while traveling. It is also the only flooring under the water tanks. As the flooring weakens and fails, these items could possibly fall through onto the highway, causing hazardous conditions for the coach and other vehicles traveling on the highway. In talking with the previous owner, he stated that he discovered this safety issue just a month or so after purchasing the coach. Thor had refused to replace the flooring. After numerous requests for repairs, he had returned the rv to camping world for failure of bay flooring (among other issues). We were not informed of this issue when we purchased the coach but discovered it after purchasing it. During the repairs, our technician discovered evidence of previous attempted repairs to other compartments. He also noted that the flooring beneath the hot water bay is already showing evidence of delamination.

Filed May 20, 2020 · Body · 6,000 miles · NC

The flooring in the underside pass-through storage compartments is composed of a very thin layer of plywood sandwiched between two layers of a very thin aluminum. This material is not waterproof and has separated causing the flooring to loose it's rigidity. This area is normally used to store items like grills, carpets tents and other necessities while traveling. These items has the floor weakens could possibly fall through on to the highway causing hazardous condition for the coach and other vehicles traveling on the highway. This issue was discovered in my coach a few months after purchased before any thing like has occurred. From the information I am hearing from other owners this is a, wide spread issue with this coach manufacturer, some they have agreed to replace and others they have refused. My coach is set to go back to the factory repair center for now the third time for repairs with this being one and their response to me is it will be repaired or replaced to industry standards. If industry standards allows them to use the same material this is going to continue to happen again and again until a change is made.

Filed Apr 30, 2017 · Electrical · NC

In the thor motor coach tuscany 38sq the batteries are stored in a box that is only accessible from within the motorhome. It is in the sleeping area. Gases from the batteries that are not sealed can escape to the interior of the sleeping area and are a safety hazard for the occupants.

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Questions about the 2018 Thor Motor Coach Tuscany

Is the 2018 Thor Motor Coach Tuscany reliable?

Owners have filed 5 complaints about the 2018 Thor Motor Coach Tuscany, 5.0 times a typical Tuscany model year.

What is the most common problem with the 2018 Thor Motor Coach Tuscany?

Body and structure, with 3 complaints. Next is electrical (1).

How many recalls does the 2018 Thor Motor Coach Tuscany have?

6 recalls, covering tires, exterior lighting and equipment.

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