Purchased 4 runner from a Toyota dealer in 2018 with 130k miles. During routine maintenance in 2021 with 160k. The frame was found to have several holes and wide spread corrosion. It is absurd that Toyotas was let off the hook for frame replacements. I bought this truck from the dealer and it had structural frame issues that were not disclosed at the time of sale. Frames don’t just fall apart apart in 4 years from normal driving. Clearly Toyota is ignoring the manufacturing deficits in there frames and still re-selling these as road worthy cars. It’s absurd that Toyota was not required to replace these and not recall has been issued. People should not be able to buy/sell one off these vehicles they are not safe due to the frames rusting from the inside-out. They need to be recalled and removed from service.
2004 Toyota 4RUNNER suspension complaints
Page 2 of 5: complaints 11 to 40 of 113, newest first, as owners wrote them.
I have. Toyota 4Runner the frame is very rusty I ask the. Dealer few times for recall and he said no. Recall. It is very dangerous to drive. The buddy is very nice just the frame is very rusty. Want ca I do need help
Frame rusted through on left rear of vehicle were suspension parts are attached.
Frame is falling apart rusted right out unsafe to drive a truck I'm making payments on.
The frame is damaged from excessive corrosion. The rear cross member that supports the trailer hitch and rear bumper is almost non-existent, which could result in the loss of the trailer being towed, and it will reduce the truck's rear impact resistance. The front right lower control arm has a 2'" x 3/8" lateral hole from corrosion, which could result in a catastrophic failure of the right front suspension system. The longitudinal frame members are compromised by corrosion which has penetrated through the steel in various locations. The front cross-frame member that supports the radiator is severely corroded. The frame to body mounts are showing signs of excessive corrosion which could result in the separation of the the body from the frame in an accident.
The contact owns a 2004 Toyota 4Runner. The contact stated that he noticed that the tow hitch had separated from the frame and was laying on the ground. The contact stated upon inspecting the subframe of the vehicle, he noticed that the subframe to which the radiator mount was attached was severely corroded. The contact stated that upon changing the oil in the vehicle he noticed that the front passenger’s side subframe had a significant size hole. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case numbers to the contact. The failure mileage was approximately 224,000. The contact stated that their vehicle is not a part of the recall that affects other Toyota models although other 4Runners have experienced similar issues. It was recommended to the contact to sell or trade-in their vehicle. No repairs were made.
We took our 2004 4Runner for annual vehicle inspection and the service provider told us the vehicle would not pass safety inspection due to the excessive rusting on the steel frame and the suspension of the vehicle. Welding and patchwork will not fix this issue. My husband depends on this vehicle to work. The attached pictures give a small window into the extent of the damage. There is no current recall for this vehicle and year, but similar Toyota trucks from the same time frame have been recalled for the same exact issue. The entire frame needs to be replaced or worst case scenario, the vehicle is no longer usable. Toyota needs to remedy this issue for their loyal customers immediately.
Complete frame rust-out. Suspension at rear axle disintegrated. Vehicle undriveable. My son had just taken the vehicle (moving his belongings) from Minnesota to the East Coast and back. No problems or issues. After returning, while driving the vehicle I had a hard braking event which is when I noticed something was drastically wrong. This frame failure really snuck up on us. We were lucky, no accident or incidents occurred.
I bought my 2004 Toyota 4runner Sport edition as a new car, and have been the sole owner of the vehicle. I have taken good care of it the entire time. Regular car washes, service maintenance and necessary repairs over time. I recently had my 4runner in for repairs and spent a considerable amount of money, over $6,000 in anticipation of driving it for many more years. Following the repairs I was told by the mechanic that the frame was EXTREMELY rusted and that the entire frame would need to be replaced. There are large holes rusted through in many areas of the frame and a tremendous amount of rust over the entire frame. Rusted Pieces of the frame have fallen off. I fear for the safety of my family and me if I were to drive the vehicle at all. I have barely driven it since learning of the dangerous condition of the frame. I've limited any driving at all to my immediate area, and have driven very carefully and slowly, as I am extremely concerned that there might be a catastrophic failure of the frame while driving and I may be injured or killed, or worse....the vehicle might cause harm or death to another person. I am now basically without a vehicle and have been forced to rely on my daughter's car, leaving the family with only one vehicle. This is a major failure of the vehicle. I can provide photos and video at your request. Toyota must be held accountable for the failure of this frame. The vehicle is now useless. I expect Toyota to rectify this situation immediately. Please contact me as soon as possible. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
vehicle failed inspection due to hole in frame-- 08/14/20-- had to cover repairs--under body has severe frame damage from rust--toyota recalled and replaced truck frames from bad steel on 2004 tacomas but not to the 2004 4runners
My Car was inspected by a Virginia Inspection Station and was cited for significant rust holes in the frame which have to be repaired. The frame should not have such significant rust that it needs to be fixed or it will be a hazard on the road. Based on other litigation around Toyota fames from this period of time is seems that this is a systemic issue and should be made to provide a recall based on the safety risk that is present with a frame failure as noted in previous class-action lawsuits. The Brian Warner et al. v. Toyota Motor Sales, U.S.A., Inc., Class Action Settlement (UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA Case No. 2:15-cv-02171-FMO-FFM) is a perfect example of the risk to the public if this is not corrected.
The entire frame is rusted. It's been welded back together on 2 different occasions. The last time it happened I was pulling out of driveway and the vehicle cannot be steered at all. I live in east TN and should not have a rusted frame. This is not an isolated problem. This is a problem with the 4runners and should be recalled. There are literally 1,000's of 4runners with Rusty frames. I don't understand why this isn't being recalled. You can reach me at [XXX] or [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
My 4 runner only has 147,000 miles and is a great running vehicle but my frame is rotted badly. I have large holes throughout, the front crossmember under radiator with tow hooks has completely rusted off, and now I found where my rear lower drag link bolts to frame is about to come off. I have had to repair rusty brake lines multiple times. My rear axle carrier just sheds large flakes of rust. I love this truck but now it is almost too dangerous to drive and with all the inflation lately I cannot afford another vehicle.
2004 Toyota 4Runner, original owner with roughly 210K miles. We took the vehicle to the mechanic concerning a sway bar issue. He informed us that the frame of the vehicle was nearly rusted into and that it's serious safety issue to continue to drive it. It is my understanding the Toyota recalled several other models with this same issue but did not include the 4Runner in this recall.
The frame is rusted completely throughout. VERY DANGEROUS!
The frame rusted and at least two parts of the frame rusted through. Informed by the mechanic upon state inspection. On or around October 18, 2021
My steering became very loose with a lot of movement in the steering wheel. The universal joint in the steering column shaft was bad. Upon further investigation, both lower control arms on the front wheels were rusted through, (from the inside out), with one of them bent because of the lack of metal support that rusted away, which caused my wheels to be misaligned and hard to control. Upon additional inspection, the frame has rusted out in multiple places which could allow it to break in half. (pictures of one portion of the frame are attached.) I have had the steering column and lower control arms replaced but multiple body and frame shops state the frame is rusted too much to repair. I know Toyota recalled several models for frame rust issues but have not included the 4Runner, which I cannot understand. This rust has been noticed for several years on my vehicle with attempts to keep it clean and rust free. However, the rusting process is occurring from the inside of the frame toward the outside, so you can't tell how bad it really is until you see the holes protruding through the frame. This model should be included in a class action suit requiring Toyota to compensate the owners for this defect and removing these models from service to avoid potential accidents and casualties caused by inferior iron products that were used in their manufacture.
Extensive rust on frame and suspension parts. Areas completely rusted through, presenting safety hazard.
I took my car in for repair. Check engine light and VSC track lights on with horrible sound beneath the car. The auto repair shop called me and said the frame and underbody of the car is so rusted it will break apart if I drive over a pothole. So rusted that there is nothing to be able to attach to under the car. I am original owner and had rust proofing applied to the car there when I bought it. They charged me nothing because there is nothing they can do, they can’t even weld it it’s nothing but rust.
The control arms rusted completely off the frame. The whole frame has rust holes!
Frame started excessive rusting before 2011 when the vehicle had very low miles on it. I reported it to Toyota National headquarters in 2016. They knew about it but since they didn't have to replace the frames they didn't care. They offered me $1000 towards a new car. I could not afford a new car. I have been battling the rust ever since. I spent $4000 in the past 2 years. I was driving with a broken front axle!! Recently the rust corroded my brake fluid lines causing the lines to fail all at once. Luckily I was leaving my driveway. I had no brakes and was headed for the road. I hit the emergency brake and stopped at the road. Brake fluid fell out all over my driveway. I had to spend $400 getting my driveway resealed and $300 for the new brake lines which was really cheap. I took the truck to Toyota to trade it in and they would only give me $1500 for the beautifully, well cared for truck with only 135000 miles on it because the frame was rusted. They replaced the frames on the Tundra and Tacoma, which were the same frames. They need to replace the frames on the 4Runners or compensate the owners like me. I am the original owner. I bought the dealers demo in 2005. I want the $10,000 they owe me. I am moving and I have to sell this truck, instead of waiting for Toyota to replace the frame, because it is unsafe to drive from NY to NC. I am very sad. Other than the rust this truck is fantastic. I feel like a good friend died! It hurts to let it go. I will have to sell it privately. I think $1500 from the dealer is criminal.
Our 2004 toyota forerunner with v6 engine was purchased as a used vehicle in 2019 with 106,000 miles on it. Since then, it has developed more and more areas of rust on the frame despite our efforts to mitigate this issue. We have had to repair the frame, suspension, brakes, and wheel bearings. We continuously inspect the undercarriage and continue to discover more and more areas of significant rust/deterioration despite efforts to clean, treat (with paint, rust inhibitors, welding repairs). We are concerned that this deterioration will soon result in a catastrophic failure and possible accident resulting in property damage, injury, or death.
Many signs of premature rust on the frame with several holes. The truck only has 124k miles and should not be in this state. Toyota has to recall these frames just like they do from other trucks manufactured during the very same years.
Vehicle frame has rusted completely through in certain areas - structure and safety is compromised .... Normal driving & care environment but appears frame has accelerated deterioration, while all other areas (body panels, all other components) are in excellent condition - seeing this is a known toyota issue on same models and similar models of same production years
Premature and excessive frame corrosion. Similar models were covered by earlier frame recall, why not the 4runner?
Excessive frame rust. Our 4runner has just passed the 200k mile mark, but the frame has been rusting at an alarming rate for years now. Living in an area with salted winter roads, I have been somewhat mindful of this (not perfect), but the amount of corrosion seems excessive, even in this environment. There has been no moving incident or crash, but parts of the frame have been affected enough that I am currently having to assess the drivability in light of safety.
Today I failed vehicle inspection because of rust and deterioration of my chassis frame. The vehicle was bought new, seldom driven in any areas of salted or sanded roads. It was also mostly garaged either at work and/or at home. The vehicle only has 175000 which is low considering the age of the vehicle. I know that many toyotas have had this problem and some models have had recalls. In spite of the many problems that forerunners have had, it is yet to be recalled....and all recalls start at 2005. Mine is a 2004 and the frame is falling apart. I am extremely disappointed and wish vehicles in my demographics would be considered in a new recal......
I was informed that when I went to get my oil changed this morning that I had major rush on my frame it was cracked and had big holes in it and they were afraid to put it up on the lift. Advised me to check with my dealer to see if there was a recall. According to kbb there is not with my corresponding VIN number which is a dang shame because this is a safety issue and I should t be afraid to drive my grand children around in fear that my frame won't support us. We purchased this vehicle because toyota is known for their safety, reliability.integrity and longevity. So because of the excellent feedback I have received about toyota's ' lasting forever' I made my first toyota purchase. The body deceived me . Other than a little golf ball dent on the front fender. The body is very good condition not a speck of visible rust.
Tl* the contact's son owns a 2004 toyota 4runner. The contact stated that while his son was driving 15 MPH, his son heard a loud popping sound as the rear axle trailing arm fell off the vehicle without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic. The mechanic placed the vehicle on a hoist, and deemed the vehicle unsafe to drive due to severe corrosion to the undercarriage. The contact then had the vehicle towed back to his residence. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.
The frame has completely rusted
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