Having major problems with door lock actuators. just replaced front passenger side for 950 dollars at Toyota dealer and was told the other 3 doors may start failing as well. I did not realize at first that the door was not locking which would make it so easy for someone to break into my car.It is a 2014 Toyota 4runner. Sure enough the front driver side door is not locking. I need to spend another 950 dollars to get it fixed. What is wrong with these actuators? Now the replacement actuator I had put on the passenger side is giving me problems with the door opening and closing. What next?? Toyota should definitely have a recall on these actuators. It appears that I am not the only one having problems. This is a security issue.
2014 Toyota 4RUNNER: doors won't lock, open or latch
12 of the 77 complaints about the 2014 Toyota 4RUNNER describe doors won't lock, open or latch.
- owner complaints
- 12
- of this car's complaints
- 16%
- typical mileage
- 50,000
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
The door lock actuator has failed on every door in my car. I've had them fixed but now the warranty is expired.
All 4 door locks failed to work within the first year of purchase. This is a safety concern as the child locks no longer work. A child can exit the vehicle while it is in motion.
Tl* the contact owns a 2014 toyota 4runner. The contact stated that the door locks would not work and the navigation system was malfunctioning. This vehicle was sold to the contact after his chrysler vehicle broke down and was towed to mount airy chrysler dodge jeep ram fiat (538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105). The contact purchased the 2014 toyota 4runner and drove home. The toyota vehicle was taken to central city toyota (4800 chestnut st, philadelphia, pa 19139, (215) 476-1200) where it was determined that the warranty was not valid for the failures. The toyota dealer called the chrysler dealer. The chrysler dealer instructed the toyota dealer to run the diagnostic tests. If the cost was not too high, the chrysler dealer would pay for the repairs. The chrysler dealer had not gotten back in touch with the toyota dealer. The contact called the federal trade commission and was referred to his state's attorney general's office. The failure mileage was unknown.
In february 2018 I discovered that the passenger side door lock was intermittently not locking and not opening. This was happening using the remote, the button on the door and when placing the the vehicle in drive when the doors are supposed to lock automatically. This could have been happening for a significant period of time posing a security risk to me, my passengers and cargo. Eventually the lock stopped working completely and I had in repaired at the dealer in march costing $500 . The dealer claimed there were no recalls or safety campaigns even though I can see many complaints about toyota door locks on the internet. In june 2018 the same things began occurring with the driver door lock. The lock would be very difficult to force open or closed manually or with the key from outside. Again it posed a safety risk especially because it would be so difficult to force open in an emergency. I brought it to the dealer again and again the dealer claims there are no recalls or campaigns and this time it cost $600. I've had many cars and trucks for decades and never had to replace lock actuators never mind 2 within a few months. In january 2019 the rear passenger side door lock suddenly stopped working and now I have to go through the same thing. So this saga continues. This is obviously a serious manufacturing flaw and a serious security risk to drivers, passengers and belongings.
Power door lock actuators are malfunctioning on front doors. Also, the radio/navigation system locks up multiple times on any given day.
Door lock actuators keep going out resulting in safety issues. Doors cant be locked or unlocked with remote or by pressing button. Must be locked and unlocked manually. There have been numerous complaints of this issue mainly with only this year model. Toyota will not fix the problem, dealer will not fix the problem if warranty has expired. Multiple reports of people that have had it fixed and it tears up again. Dealer wants est $800 per door to fix and 4 of my 5 doors have stopped working. This is a major safety issue, especially with children in backseat. Dealer even agrees that recall should be issued. I have contacted the dealer multiple times, and have contacted toyota who stated that they cannot issue a recall, it must be done here. So I am begging that you research this issue on 2014 toyota 4runners and issue a recall for the door lock actuators. My issue started approx 11/2 yrs ago and they keep quitting 1 at a time.
My car was only 3 months out of warranty and both front door lock actuators stopped working completely. Toyota would not help me fix it and wanted an outrageous amount to replace the parts. Four months later and one of the back door actuators stopped working. I have three locks that do not function at all and it is hard to access my car and also keep it locked every time I go somewhere. I have on 35,000 miles on my car. This is just unacceptable.
I own a 2014 4runner with less than 60k miles on it. The front driver's door lock is completely gone and the rear driver's side is beginning to fail too. I've read on various toyota owners websites that this seems to be a pretty common problem. The vehicle is no longer under warranty and I'm told that the cost to replace the actuator is $700-800 per door. It's totally unacceptable to me to spend $35k+ on a vehicle to then have $1500 in repairs 3 1/2 years later because of faulty equipment. I could understand if the vehicle was 10-15 years old.
The door locks on my 4runner have stopped working. They will not work with the key fob or when you use the button inside the vehicle. You have to manually flip the lock to lock and unlock that door. First it was the driver door that went out then the rear right, and now the passenger side door. You can open the driver door with the key from the outside, but the other 2 doors must be unlocked my manually flipping the lock by hand. The driver's door went out right outside of the warranty and the other 2 followed shortly after. All within 53,000 miles.
The automatic door locks do not function properly and will not lock or unlock without manually flipping the lock or forcing the key to unlock it. This is a safety concern because if this vehicle was to be in an accident, it would be difficult to get a person in or out of the vehicle quickly and safely. Any instance in which someone may need to get in and out of the vehicle quickly the failure of the locking mechanism could possibly result in a catastrophe.
Door locks will not lock/unlock. Affects key fob door locks and remote start capability. Internet search revealed that door lock actuators are a common issue with these vehicles.
Related recalls
No recalls on record for this model year.
Questions about the 2014 Toyota 4RUNNER door locks
Is doors won't lock, open or latch a common problem on the 2014 Toyota 4RUNNER?
12 of 77 owner complaints about the 2014 Toyota 4RUNNER (16%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Toyota 4RUNNER?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2014 Toyota 4RUNNER
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