The door lock actuators have failed on both the driver side and passenger side front doors. Unfortunately this is a know issue across this model along with others and can be found in several forums. The problem is that the actuator gets stuck and at one point I was locked inside my car and once I was locked outside my car. If there was an emergency it could put mine and others safety at risk if the lock fails. The vehicle was inspected by Toyota who stated the actuators need to be replaced at $805 a piece and will not fix it themselves even though it is a known problem. This happened within the last month.
2015 Toyota 4RUNNER: doors won't lock, open or latch
6 of the 87 complaints about the 2015 Toyota 4RUNNER describe doors won't lock, open or latch.
- owner complaints
- 6
- of this car's complaints
- 7%
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
Three of the four locks do not work on a consistent basis. The fourth lock works on occasion. Neither the key fob or the actual key will open the doors on the vehicle. The front driver door lock was replaced while under warranty, but broke again in under a month. The front passenger door lock was replaced at an out of pocket cost, but it also in a stopped working in a matter of weeks. There are times when the only access to the vehicle is through the trunk. The safety for all passengers is at risk because you cannot enter the vehicle in case of emergency or even on a daily basis. Also, the locks may not work when you are inside the vehicle and need to exit. This is an extreme safety issue in case of emergency. The locks have been replaced twice and the dealer acknowledged there is an issue with this year and model. The locks were inspected by the Toyota dealership when they had to be replaced. It is a well known defect which is commented on countless vehicle websites. There were no warning messages, the locks just stopped working. The date listed below is an approximation. I am aware of the year.
The door lock actuators fail at an alarming rate. My driver side door lock actuator failed after only 50,000 miles. This prevents the car door from locking, which is a safety concern during a crash or just to prevent forced entry.
The front passenger side door will not lock or unlock. I am sure you can understand the safety hazards with this issue. This door will not lock or unlock with key fob or with the locking system inside the car.
2015 toyota 4runner - door lock actuators. At around 36,000 miles the rear driver's side door actuator began to fail intermittently. Within a couple months it failed completely and the rear passenger door lock actuator began to display the same problems. At 40,000 mileages all of the door lock actuators have failed. This is a non-problem and a major safety issue. It is also very expensive to repair.
Door actuator locking out driver, to where key doesn't even work. Either the door will not lock, or unlock. The fob is fine and sends the signal as you can here the actuator trying to move. And when it doesn't unlock, you can't even unlock the door with the key. I would think this would be a safety issue. I've read a number of complaints on a variety of sites such as below, that it is a known issue? If it's a known issue, why isn't there some kind of safety recall? Suppose all of the actuators didn't work and there was a kid in the car. This would be the third of 4 bad actuators, so that is a possibility. Https://www.carcomplaints.com/toyota/4runner/2014/electrical/auto_door_locks_not_working.shtml
Related recalls
No recalls on record for this model year.
Questions about the 2015 Toyota 4RUNNER door locks
Is doors won't lock, open or latch a common problem on the 2015 Toyota 4RUNNER?
6 of 87 owner complaints about the 2015 Toyota 4RUNNER (7%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2015 Toyota 4RUNNER?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2015 Toyota 4RUNNER
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