Toyota 4RUNNER screen failure problems

Filed Mar 25, 2026 · Driver assistance · NY

Vehicle Back-up camera works intermittantly, sometimes working when placed in reverse, other times showing a black screen when placed in reverse. Has not been a consistent enough problem for dealer repair/troubleshooting. A google search shows many 5th Gen 4runner online web forms with lots of reports involving pinched, stretched, worn camera wiring harnesses inside the rear hatch or in the rubber wire boot between the body and rear hatch.

Filed Jan 25, 2026 · Driver assistance · MS

On at least 3 occasions the multimedia touch-screen display console has gone blank without warning lamps/messages. This causes a hazardous condition for 2 main reasons: 1. The GPS navigation system is not visible and one has to pull over in traffic, find a safe place to park, and then change to one’s cell phone system. 2. When this occurs, the reverse camera is no longer visible, thus increasing the chance to crashing into rear crossing traffic or pedestrians. On [XXX], (odometer 16339 mi) I reported it to SW Toyota in Lawton OK. They said that other owners had reported this problem but that it would take months to receive the replacement display, so I should take it in to the Toyota dealer in my home dealership in MS. I did so on 1/16/25, (odometer 17637mi). This dealership, J. Allen Toyota, Gulfport, MS, inspected the vehicle and said that they could not reproduce the problem. They advised me to return if the display turned off permanently. I asked if there was a TSB or recall on this problem and they replied in the negative. I have just read that Toyota has issued a recall on the 2024 & 2025 Tundra, which according to Gemini AI shares the same part as the 2025 4Runner. Therefore, I strongly recommend that this recall be broadened to include the 2025 4Runner. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 22, 2026 · Driver assistance · TX

My backup camera does not work consistently. It will sometimes come on and show objects behind me; other times it is a black screen. I have read where Toyota models from 2022 to newer, but not including the 4 Runner, are having major issues with the back up camera and are under recall. I believe this recall should include the Toyota 4 Runner, as mine seems to be having issues which affect my safety and others. I called the nearest Toyota dealership to verify if my car was under recall and they said no. I have not taken the vehicle to be inspected by the dealership. This issue started about 6 -8 months ago. No lights or warning messages appear on the dashboard. I thought maybe my camera was dirty, but wash the car and it still is inconsistently working. It fails more than it works.

Filed Nov 19, 2025 · WA

My 2019 Toyota 4Runner is experiencing a faulty backup camera, the display shows a frozen or blank image when reversing, increasing the risk of a crash. The current Toyota backup camera recall includes 2020 and later models, however it does not include 2019 4runners. A faulty backup camera in a 2019 vehicle is as much a safety issue as a backup camera in a 2020 vehicle. The backup camera is currently inoperable and is expensive to fix, it has not been replaced as of this complaint.

Filed Oct 7, 2025 · Driver assistance · 125,293 miles · CO

The contact owns a 2016 Toyota 4Runner. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen. An independent mechanic or dealer was not contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,293.

Filed Oct 1, 2025 · Electrical · GA

The contact owns a 2019 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The contact stated that the failure also occurred while reversing. In addition, the radio volume independently adjusted up and down independently, and independently powered off independently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was unknown.

Filed Apr 28, 2020 · Electrical · 78,500 miles · TX

After driving 10 mins or so the radio will freeze up, turn off and then turn back on. It only happens within the first 5 to 10 mins. I just purchased my 4 runner a week ago. So I haven't seen it turn off more then once yet. Seems like a short circuit somewhere.

Filed Feb 1, 2019 · Electrical, Lights · 76,000 miles · CA

The 4runner's electrical system shuts down completely while driving; as if someone was suddently turned the car off while driving then turned it back on. All dash lights, instrumentation, headlights, radio, etc... Shut down and then it restarts automatically shortly thereafter. This happens multiple times daily. It occurs both while the car is in park or reverse or driving usually below 555mph since much of my commute is city vs. Highway. It started with the radio head unit only then the issue has progressed to the entire electrical system. This should be investigated as this is a major safety issue and could lead to injury.

Filed Dec 26, 2018 · Electrical · 92,000 miles · AR

I have been having issues with my radio/backup camera system freezing and restarting since I purchased the vehicle in 2015. I have now had my passenger front door actuator go out last month. This is a huge safety concern and inconvenience.

Filed Oct 3, 2017 · Electrical · 20,000 miles · FL

This complaint relates to a defect in the toyota entune premium audio system with navigation. Audio software version 0101a5. Unit is produced by panasonic. Model 57080. The system randomly and without warning "freezes" thereby preventing the driver from lowering or muting radio volume. The volume cannot be lowered or muted until the vehicle is stopped, and the ignition is turned off. The reverse safety camera will not activate when the head unit is in its "frozen" state. Toyota motor sales USA entune support department has been contacted about this issue, and I have a case number. They have not been able to provide any fix for the issue other than to contact dealer. Dealer states radio unit is defective, and I must pay out of my pocket to replace. A toyota tsb exists to address this precise "freezing" issue, however, my particular unit will not accept the toyota firmware update (software 0101b1) for reasons nobody has been able to determine. Toyota should replace the radio/head unit at their expense. I purchased the vehicle in march of 2017, it had 13,000 miles on it at time of purchase. Warranty expired shortly after I discovered this problem. In one incident, an emergency vehicle had its siren activated on the highway; I vaguely heard the siren, and attempted to lower the radio volume. The volume would not lower, and I became disoriented as to the location of the siren. It is dangerous that the radio control "freezes" while continuing to produce sound through the speakers, and the only way to turn it off is to shut off the vehicle.