2011 Toyota Avalon: doors won't lock, open or latch

Filed Dec 14, 2020 · Locks · OH

2011 toyota avalon. Consumer writes in regards to defective key fob and door locks. *ld the consumer stated the door locks failed intermittently. The key fob at times would only unlock the driver's door. All other doors had to be unlocked manually. More recently, the key fob does not work at all as well as the lock switches. The dealer advised the vehicle needed a new ECM.

Filed Aug 22, 2018 · Electrical · 110,000 miles · SC

The door lock actuator on the passenger side is not working this part is terribly expensive to replace. A part like this should last a lot longer than it does and should not be causing one to take out a loan to get it fixed!

Filed Jun 25, 2018 · Locks · OH

Tl* the contact owns a 2011 toyota avalon. The contact stated that the key fob failed to lock and unlock the front and rear passenger side doors and the rear driver door. The dealer (glockner toyota, 2867 us-23, portsmouth, oh, 740‑351‑2980) diagnosed that the door lock actuators needed to be replaced. The dealer also stated that there was no recall to provide coverage for the repair. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for repairs. The vehicle was not repaired. Failure mileage were not available.

Filed Mar 27, 2018 · Electrical · 27,000 miles · PR

Passenger and two rear doors will not unlock from key fob nor master lock button. These doors must be unlocked from inside.

Filed Mar 15, 2018 · Electrical · 79,000 miles · MD

Passenger and two rear doors will not unlock from key fob nor master lock button. These doors must be unlocked from inside. I can disconnect the passenger switch and they will work for a short period then reoccur. The dirver's door is unaffected. I had it diagnosed by local dealer and they said was three actuators bad simultaneously. All actuators do not fail at once and for all.. There is a single component used by these doors that is failing, and working intermittently

Filed Mar 24, 2017 · Electrical · 112,000 miles · MN

Power door lock issue. The passenger and rear door locks do not open with the remote key nor with the door-lock switch on the driver's door. The doors had to be unlocked manually from inside the vehicle. All the doors lock when the car is put in drive. Only the driver's door unlocks when the car is put in park. The dealer is replacing the module that controls the power door locks at a cost over $1,000. There is also an issue with not being able to open the trunk with the remote key or the button in the dash. The dealer stated the same module controls the trunk and the door locks. A case has been opened with toyota.

Filed Jun 29, 2016 · Electrical · TX

Purchased certified avalon 01/03/2015. November 24, 2015 front passenger and both rear door locks cease working. They cannot be opened with the fob nor the door lock switch on the drivers side door. Vehicle is taken to dealership, lithia toyota of odessa, on november 30, 2015. Explain problem to service advisor and he replies that he has never seen this problem. They reprogram system and it works for three days. Car is taken back to shop on december 5, 2015 for issue again. They finally call around 4 that afternoon saying car is ready. We meet service manager, advisor and tech that performed the work to verify that everything was working fine. Never given explanation as to what was done. June 25, 2016 problem arises again with the same three doors. Back in the shop, finally I am told that the power door lock actuators have failed and the reason given is the use of "clip on air fresheners which I and the advisor have a hard time believing. Apparently somehow the vapors from these air fresheners supposedly permeate into the door and coat the actuators with a film of silicone thereby making them none functional. No explanation from toyota as to why this does not affect the drivers door. Apparently after research this is happening to some newer models. Not covered by warranty unless new or you have purchased extended comprehensive warranty. Safety is definitely an issue if you have an emergency and need quick access only driver will have the ability to access vehicle. Apparently this has been an issue with this particular model year avalon. On 04/23/13 this exact same issue was submitted to the federal safety agency id number 10509389, by another consumer. At that time dealer had no answer for problem. Now we are bring told it's due to air fresheners. Were is the public service announcement from toyota if air fresheners cause this costly repair. Possible defect?

Filed Sep 10, 2015 · Electrical · 50,000 miles · IL

The passenger and rear door locks do not open with the remote key nor with the door-lock switch on the driver's door. The passengers could not enter the car. Their door had to be unlocked manually from inside the vehicle. This is a safety issue if the passenger doors need to be opened quickly from the outside. The problem disappeared after about one week. The problem started again late last month. The toyota dealer diagnosed the problem as an open circuit in the junction block and replaced the block. They stated that the full cost of the repair was over $1000, but only charged me $120.

Filed Apr 13, 2015 · Electrical, Locks · 79,023 miles · NC

On 3/25/15 the front passenger door locked and could not be unlocked with fob or switch on drivers door. After about 5-10 minutes it unlocked. Since then they same thing has happened to both rear doors at same time. When hitting the unlock button on fob the door beeps several times, but does not unlock. I gave up trying to unlock it and went to my next destination. After coming out, the rear door unlocked normally. I never know now when the doors will unlock, and am afraid I will get totally locked in or out at some point. I have an appt. On thursday at toyota to have it checked out. Hopefully they can find the cause. I have read online that it could be a fuse, bad relay or wiring issue. We shall see what they say.

Filed Nov 2, 2014 · Electrical · 45,000 miles · KY

Occasionally, the vehicle will not lock when I use the fob or use the drivers manual locking switch on the door. This is happening when I exit the vehicle. I hit the fob lock button and the car beeps once, but the front drivers door does not lock, and the door lock does not move to a locking position, it stays in the unlocked position. When I hit the lock button on the fob, the car beeps 8 times and still does not lock. In order to lock the car, I have to enter the front passenger door and manually lock the front drivers door. The problem occurs about once per week. It started about a year ago.

Filed Apr 24, 2013 · Electrical, Locks · 34,500 miles · TX

The passenger and rear door locks do not open with the remote key nor with the door-lock switch on the driver's door. The passengers could not enter the car. Their door had to be unlocked manually from inside the vehicle. This is a serious personal safety issue if you have an emergency and need quick entry for any reason...storm, fire, explosion, personal attack. The toyota dealer could not find a cause.