Immediately upon making a low-speed contact of my back bumper with a pole, the engine revved loudly. I attempted to go from reverse to drive to get some clearance from the pole. I then immediately attempted to put the car in park so I could get out and observe any damage. Immediately, the car accelerated extremely suddenly and quickly. I went over a curb where I had parked prior to backing up and contacting the pole. I hit a landscaping decorative boulder and a young tree. It was clear that my car was headed into the two-way street straight ahead since it was clear my breaking efforts were useless. I believe the car went airborne for a second, landed and continued straight, thankfully not hitting any vehicle or pedestrian. I saw a parked black full-size pickup truck and figured we would hit it, we did. I thought if the truck didn't stop us then we would continue into the building just beyond it. We landed on a memorial boulder next to the truck with the front end on the boulder and the rear of the car low to the ground. It was very difficult to exit the driver's door because the truck was angled so that my door wouldn't open much. It was difficult to get the door handle to actually open the door. I kept trying the lock in case it was engaged. I squeezed out praying loudly for God to help us, over and over again as I squeezed out. I thought the engine was on fire - I thought I saw smoke but later realized it was the powder from the airbags. I was trying to get to the other side of the vehicle to help my friend out. I had a hard time walking due to scraped up legs. A lady came up to me to help. I asked if my friend was ok. I asked if anyone was hit. She said he was out of the vehicle and no one was hit. I held onto her because I was very weak and shaking. I thought my chest pain was due to a heart attack. But when she coached me on my breathing I realized the pain at my sternum was from the seatbelt. I yelled, "I tried to stop, I couldn't stop, the brakes didn't work!
Toyota Avalon door locks problems
32 of the 3,402 owner complaints about the Toyota Avalon describe doors won't lock, open or latch, most of them for the 2011 model year.
- owner complaints
- 32
- worst model year
- 2011
- typical mileage
- 69,000
By model year
- 20141
- 201111
- 20073
- 20061
- 20051
- 20044
- 20022
- 20011
- 20001
- 19991
- 19983
- 19962
- 19951
Often reported together
Key fob 5Fire or smoke 2Won't start 1Hesitation 1Brake failure 1
What owners say
All plastic parts are disintegrating, seer belts, door locks, door handles, AC vents , body trim, steering wheel, lights, & anything made of plastic
2011 toyota avalon. Consumer writes in regards to defective key fob and door locks. *ld the consumer stated the door locks failed intermittently. The key fob at times would only unlock the driver's door. All other doors had to be unlocked manually. More recently, the key fob does not work at all as well as the lock switches. The dealer advised the vehicle needed a new ECM.
(1) air bag dashboard light occasionally flickers and begins to glow for a few seconds this seems to occur more frequently in wet weather.. (2) when moving and making a right turn, the door locks click open and the interior light goes on for a few seconds, this happens daily.
The door lock actuator on the passenger side is not working this part is terribly expensive to replace. A part like this should last a lot longer than it does and should not be causing one to take out a loan to get it fixed!
Tl* the contact owns a 2011 toyota avalon. The contact stated that the key fob failed to lock and unlock the front and rear passenger side doors and the rear driver door. The dealer (glockner toyota, 2867 us-23, portsmouth, oh, 740‑351‑2980) diagnosed that the door lock actuators needed to be replaced. The dealer also stated that there was no recall to provide coverage for the repair. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer for repairs. The vehicle was not repaired. Failure mileage were not available.
Passenger and two rear doors will not unlock from key fob nor master lock button. These doors must be unlocked from inside.
Passenger and two rear doors will not unlock from key fob nor master lock button. These doors must be unlocked from inside. I can disconnect the passenger switch and they will work for a short period then reoccur. The dirver's door is unaffected. I had it diagnosed by local dealer and they said was three actuators bad simultaneously. All actuators do not fail at once and for all.. There is a single component used by these doors that is failing, and working intermittently
Power door lock issue. The passenger and rear door locks do not open with the remote key nor with the door-lock switch on the driver's door. The doors had to be unlocked manually from inside the vehicle. All the doors lock when the car is put in drive. Only the driver's door unlocks when the car is put in park. The dealer is replacing the module that controls the power door locks at a cost over $1,000. There is also an issue with not being able to open the trunk with the remote key or the button in the dash. The dealer stated the same module controls the trunk and the door locks. A case has been opened with toyota.
Purchased certified avalon 01/03/2015. November 24, 2015 front passenger and both rear door locks cease working. They cannot be opened with the fob nor the door lock switch on the drivers side door. Vehicle is taken to dealership, lithia toyota of odessa, on november 30, 2015. Explain problem to service advisor and he replies that he has never seen this problem. They reprogram system and it works for three days. Car is taken back to shop on december 5, 2015 for issue again. They finally call around 4 that afternoon saying car is ready. We meet service manager, advisor and tech that performed the work to verify that everything was working fine. Never given explanation as to what was done. June 25, 2016 problem arises again with the same three doors. Back in the shop, finally I am told that the power door lock actuators have failed and the reason given is the use of "clip on air fresheners which I and the advisor have a hard time believing. Apparently somehow the vapors from these air fresheners supposedly permeate into the door and coat the actuators with a film of silicone thereby making them none functional. No explanation from toyota as to why this does not affect the drivers door. Apparently after research this is happening to some newer models. Not covered by warranty unless new or you have purchased extended comprehensive warranty. Safety is definitely an issue if you have an emergency and need quick access only driver will have the ability to access vehicle. Apparently this has been an issue with this particular model year avalon. On 04/23/13 this exact same issue was submitted to the federal safety agency id number 10509389, by another consumer. At that time dealer had no answer for problem. Now we are bring told it's due to air fresheners. Were is the public service announcement from toyota if air fresheners cause this costly repair. Possible defect?
Related recalls
No recalls on record for this model year.
Questions about the Toyota Avalon door locks
Which Toyota Avalon years have doors won't lock, open or latch problems?
The model years with the most reports are 2011 (11 complaints), 2004 (4 complaints) and 1998 (3 complaints).
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