While driving on May 10, 2025, with Dynamic Radar Cruise Control (DRCC) and Lane Trace Assist (LTA) active, my 2025 Toyota Camry Hybrid unexpectedly veered off the road during a curve. I immediately applied full brake pressure, but the vehicle failed to decelerate and continued rolling 600–800 feet. The braking system, including Brake Override and Automatic Emergency Braking, did not engage as designed. After the incident, the car displayed warnings: Brake System Malfunction, Smart Stop Malfunction, Electronically Controlled Brake System Failure, and Low Brake Fluid. No warning lights appeared prior to the incident. My safety was severely at risk as the vehicle left the roadway and struck rocks and brush. Had another car or pedestrian been present, this could have caused serious injury or death. Toyota’s Product Liability Team and a contracted engineering analyst inspected the vehicle and retrieved Event Data Recorder logs showing 100% brake pedal application with inadequate deceleration. Toyota confirmed the brake master cylinder was low and the left rear caliper was leaking fluid but denied responsibility, citing system limitations. The vehicle was declared a total loss by my insurance company (Progressive) and inspected by an authorized body shop. I have extensive documentation, including Toyota’s denial letter and the diagnostic report, which are available for review. I am reporting this defect because I believe a safety-critical failure occurred and the braking system did not function as intended. The vehicle remains under insurance custody, and all records can be provided upon request.
2025 Toyota Camry Hybrid brakes complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.
1. 9/7/2024, Emergency braking activated at 65 mph while merging onto Interstate. No cars immediately in front of me. Stopped dead in travel route for about 2 minutes then restarted.(route 42 and 95 North) 2. Resulted in a near miss to several rear end collisions. 3. Will take to dealer 9/9/2024. 4. No warning or prior phantom braking.
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