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1997 Toyota Camry suspension complaints

Page 2 of 3: complaints 11 to 40 of 70, newest first, as owners wrote them.

See the summary of 1997 Toyota Camry suspension problems: which part fails, at what mileage and related recalls.

Filed Apr 3, 2003 · Suspension · 64,047 miles · GA

Front driver's side strut rattle present for two years. On 03/30/03 during a drive at 56 miles/hr speed, strut rattle on the driver's side grew worse suddenly and front end of the vehicle started shaking violently. The vehicle was immediately stopped on the shoulder of the road. On checking under the hood, the left strut center bolt came off completely and its threads were completely stripped. Strut came off the mount sleeve. After a new strut is put on the vehicle, the damaged strut is checked and its top threads (where the center nut gets fastened) were partially stipped.

Filed Mar 3, 2003 · Suspension · NJ

The vehicle experienced a vibration at normal speed, the dealer stated the tires were the problem, which were then replaced and a alignment was performed, however the problem recurred.

Filed Mar 3, 2003 · Suspension · NJ

The vehicle experienced a vibration at normal speed, the dealer stated the tires were the problem, which were replaced and a alignment was performed, however the problem recurred.

Filed Jan 20, 2003 · Suspension · VA

Front right suspension at strut mounts make a noise when driving over small bumps in the road at 20 to 30 MPH.

Filed Dec 31, 2002 · Suspension · 62,000 miles · FL

Consumer states that vehicle's front right strut has been destroyed. When vehicle drives over bumps it makes loud noise. Please provide additional information. Ts

Filed Jul 24, 2002 · Suspension · NJ

Front and rear struts failed, dealer knows this is an issue. Car is unstable on any uneven road over 25 MPH, all but bottoms out, steering correction is needed on the smallest of bumps above 25mph.

Filed Jun 17, 2002 · Suspension · TX

Consumer states front end rattles around the tire areas on bumpy road, dealer replaced strut mounts.

Filed May 8, 2002 · Suspension · NJ

My 1997 toyota camry making noise from all four individual suspension and need help.

Filed Feb 25, 2002 · Suspension · NJ

In1997 toyota camry front and back suspension making noise in cold weather may be defective struts or spring need help.

Filed Feb 6, 2002 · Engine, Suspension · TX

Dealer acknowledges high number of strut and mount failures on 1997, 1998 and 1999 camrys. Probably design defect.

Filed Feb 6, 2002 · Engine, Suspension · TX

Toyota acknowledges to have issued only a "service bulletin" to its dealers on this issue. It does acknowledge a high number of incidents of failed struts and mounts on 1997, 1998 and1999 camrys.

Filed Feb 5, 2002 · Suspension · CA

These parts should be recalled and replaced by toyota and we owners should be reimbursed the cost. Several service writers at a local toyota dealer have told me that many of these strut assemblies have failed. I've driven other toyota models, 3, over 900,000 and have never replaced the strut assemblies. Please investigate, as if this assembly breaks, while driving, you may have a major accident.

Filed Dec 29, 2001 · Suspension · NH

The front upper strut housings on 1997 - 1999 toyota camry's are defective. When going over any kind of bump in the road the entire front strut assembly shakes and rattles terribly. Toyota has acknowledged the problem with the front strut upper assembly and will only repair if the vehicle is on the 3/36 warranty. In most cases, as in mine, the rattle and severe vibration did not occur until the vehicle was off warranty. I have discussed this with autofair toyota in manchester, nh and they stated that the problem is the upper strut assembly. The service manager stated it could only be repaired on warranty. It was further stated that it was not a safety hazard and that it would not strand or disable the car. I also had the vehicle checked out at grappone toyota in concord, nh and they also indicated that the problem was the defective strut assembly. I have also known many camry owners who have had this problem and either had the work done on warranty, or paid the 450.00 dollars to have it repaired. I have also brought this matter to toyota USA headquarters, only to have them say that the repair would only be done if it was brought back on warranty. I am concerned that this strut defect is going to contribute to a serious crash with resulting fatalities. Although toyota insists that the problem does not impact safety, I beg to differ, as the noise and rattle from the front end is clearly indicative of a compromised front end. There is no doubt that this defective equipment will ultimately be a contributory element in a crash. I would greatly appreciate your organization investigating this matter. The only acceptable resolution is to have toyota replace the defective strut assembly's on the impacted toyota camry's.

Filed Dec 18, 2001 · Suspension · CA

While driving there is a noise coming from front right strut. Please provide any further details.

Filed Dec 14, 2001 · Suspension · FL

Front end rattle-most severe when driving over bumpy roads and when driving car at the beginning of day. Noise abates some what after driving for approx. 15 minutes. Took car to toyota dealer . Dealer said upper front struts need to be replaced. Confirmed by independent mechanic. Bought car used and noticed problem almost immediately. Car had 58000 miles at that time. Problem is getting worse. Seems that toyota has a problem with this car and does not want to recall. I have owned camry's in the past. Never had a problem like this. Even on high mileage cars inaddition the car sets to low to ground and mthe front end scraps when pulling into driveways or other steep inclines. I have owned cars and been driving for the past 45 years and have never had a problem with a car or truck of this nature.

Filed Nov 26, 2001 · Suspension · NY

Squeaking or groaning noise in the front end when going over bumps.

Filed Oct 12, 2001 · Suspension · OH

Right front strut bushing needs replaced. Dealer said this is a common complaint but it is not covered under warranty. I feel this is a defect toyota should take care of given the number of failures of this component.

Filed Jul 11, 2001 · Acceleration, Brakes · CA

Brake pedal was going to the floor, dealer repaired front brakes. Consumer stated there is a noise in the front of the vehicle, dealer states 2 front struts need replaced, also axle boots leaked and dealer replaced. Vehicle was hard to start and then would die, dealer replaced the isc valve. Water pump leaked and was replaced.

Filed Jun 26, 2001 · Suspension · UT · crash

At speeds of 25 MPH or more the rear of the vehicle suddenly bounces sideways requiring immediate steering corrections constantly in order to aviod accidents. While driving in wyoming at 72 MPH , the rear wheels hit a crack in the pavemant causing the vehicle to bounce sideways and spin out of control and off the highway. I have since visited the dealer and learned that the shock mounts were defective and loose. I replaced the shocks and mounts/supports at a cost of over $1000 and still have the same problem. I am afraid to drive the car at speeds over 35 MPH and considering selling it and buying a safer vehicle.

Filed Jun 4, 2001 · Suspension · TX

The right front strut mount has been determined by fowler toyota to be broken. It only has 31,000/warranty is 36,000/3 years. Fowler toyota said that this was not supposed to happen with a car with that many miles. I contacted the district manager to ask that toyota would pay for the repair. He refused because it was past the 36 months. He said it was not a safety factor.

Filed Apr 24, 2001 · Suspension · WA

Experiencing noise in front end when going over bumps, sounds like struts, or suspension is going out, rough sound. Noticed many complaints of this, has there been a recall? Have not taken in for svc yet.

Filed Apr 23, 2001 · Suspension · NJ

Toyota has a lifetime guarantee regarding mufflers, exhaust pipes, shock absorbers, struts, and strut cartridges, it states that toyota will replace parts and do labor for free of charge, however consumer had struts replaced and was not reimbursed.

Filed Apr 9, 2001 · Suspension · OK

Vehicle has been making a rubbing sound when turning wheel, not taken to dealer yet.

Filed Apr 3, 2001 · Suspension · IL

Front rear struts defect. Dealership not going to replace at their own cost.

Filed Mar 4, 2001 · Suspension · NH

Noise in front end going over bumps, tops of struts need to be replaced defective.

Filed Feb 19, 2001 · Suspension · CA

Experienced bump and noise front right wheel. Dealer advised I needed to repalce the strut assembly, cost $700.00! Car only has 24,000 miles. I asked if there was a recall and was told no. Dealer did advise that they have had a significant increase with this issue. I have owned camry's in the past and had never had this problem. Seems like there is a defect and should be recalled or at least paid for by toyota. I was told it was not covered under warranty. I checked out your website and noticed that others have had the same problem. I would appreciate and assistance that you can provide. I did send a separate e-mail to you before I came across this form.

Filed Feb 12, 2001 · Suspension · CA

A groaning or curnching noise may be heard from front suspension when going over speed bump or dips on the road.

Filed Feb 9, 2001 · Suspension · LA

Bracket mounts for struts on both sides of vehicle broke, causing a loud noise while vehicle is being driven. Please give any further details.

Filed Feb 8, 2001 · Suspension · MD

There is a knocking sound under right front of vehicle. Dealer has been notified.

Filed Jan 26, 2001 · Suspension · GA

Right front strut rod knocking while driving. Dealer notified, and informed consumer that part on back order for two to three months. Asking the federal safety agency help on this matter.

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