2011 Toyota Camry visibility problems

Filed Jun 20, 2026 · Visibility · OH

I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, especially during daytime driving. This appears to be a known defect affecting similar Toyota vehicles. I was never notified of any extended coverage or repair program before it expired. When I contacted Toyota, I was told no goodwill assistance would be provided and no help is available, leaving me with a potentially unsafe vehicle and no reasonable repair option. I am concerned this is a widespread material defect that creates a driving hazard by reducing visibility due to glare and distracting reflections. I am requesting that this issue be reviewed for potential investigation or manufacturer action.

Filed Jun 4, 2025 · Body, Visibility · OH

I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.

Filed Aug 21, 2024 · Body, Visibility · TX

I own a 2011 Toyota Camry. The dashboard has begun to melt and is causing potential glare issues, making the windshield turn into a mirror. Toyota is aware of the issue, and offered to replace the part through a special service campaign, once in 2018 and in 2021, however, they did not send the notice to the correct address - which we confirmed with them was an outdated address. Since we just began having the problem with the vehicle, we contacted Toyota, however they are stating that they are no longer offering the repairs and that we will have to pay nearly $3000 to fix it ourselves, more than the car's trade in value.

Filed Jul 25, 2024 · Visibility · FL

The dashboard has become very sticky and shiny creating a very bad glare on my windshield. It makes driving more difficult when I cannot see.

Filed Feb 28, 2024 · Visibility · SC

My car's VIN did not fall in the original recall of the sticky dashboard. Therefore, the dealership will not replace this without payment. I purchased the car from the dealership on a cloudy day, so I was not aware of this issue. I have increased light sensitivity and had to purchase polarized prescription sunglasses to see out my windshield every day, regardless of whether it is sunny or cloudy. If someone else drives my car, they can not see during daylight hours. It lessens during nighttime but is still a persistent issue otherwise. We've resorted to looking at coverlays to secure over the dash due to my inability to safely drive.

Filed Jun 16, 2023 · Visibility · WA

Visor blocking driving visibility making it a huge safety concern Other vehicles 2007 to 2011 were recalled but not this one Tpyota says. BUT the issue is exactly the same as the other ones.

Filed Aug 20, 2022 · Body, Visibility · FL

I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers .

Filed Jul 26, 2022 · Visibility · NC

My dashboard on my 2011 Camry has recently started melting & is extremely sticky. One spot on the driver's side is really bad & causing a glare on my windshield. I am very concerned this is going to cause visibility issues while driving. This is a clear defect. After doing extensive research to figure out why this is happening & what to do, I called my local dealership on 7-22-22, then called Toyota Corp same day. They refused to do anything to help me! The rep told me an extended warranty was offered for various Toyota models due to sticky dashboards including my car, but that mine expired May 2021. When I told her I never received anything in the mail, she replied they only send out notices for recalls & this wasn't a recall. She suggested to get an estimate from my local dealership, then call back, but that they still couldn't cover the repair. I asked to speak with a Supervisor, but no one ever answered. The rep told me a supervisor would call me back within 24 hours...4 days later...still nothing. This is absolutely ridiculous that Toyota would expect me to repair this obvious manufacturing defect out of my pocket! My dash is ugly & dangerous! This is my third Toyota & I always recommend Toyota vehicles to friends/ family. I was getting ready to purchase another Toyota, but I'm so disappointed in Toyota that I'm seriously reconsidering. I can't believe they don't seem to care about their customers anymore than this.

Filed Mar 17, 2022 · Visibility · WA

I have a 2011 Toyota Camry with 72,000 miles on it. The dashboard has a melting issue where it leaves a residue on anything it comes in contact with and is sticky. The major safety issue is the glare that reflects onto the windshield while driving and interferes with visibility. I prior owner, an elderly gentleman, was unaware of any recalls/repairs that Toyota was providing. I called Toyota and they said that they are aware of this issue but cannot repair or provide reimbursements for repairs because there is no recall for their dashboard.

Filed Feb 5, 2022 · Visibility · VA

The dashboard on my vehicle is sticky causing limited visibility when driving and is a distraction. I did not receive a recall on this.