Defect Investigation Number 11756518 Please inc;ude this report from my Toyota Dealer indicating that they could not find any problem with the accelerator as to why the vehicle jumped forward on its own
Toyota Corolla sudden acceleration problems
414 of the 11,674 owner complaints about the Toyota Corolla describe sudden unintended acceleration, most of them for the 2010 model year.
- owner complaints
- 414
- worst model year
- 2010
- typical repair cost reported
- $5,761
- typical mileage
- 28,660
Is there a fix? There are 2 recalls for this area of the car. See below
By model year
Often reported together
No deployment 33Adaptive cruise 22Jerking 12Brake failure 9Stalling 6Check engine light 5Seat belt 3Door locks 3
Trouble codes mentioned
P2716 1
What owners say
The contact owns a 2010 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lunged forward. The brake pedal was depressed; however, the vehicle kept rolling forward, and the contact was forced to use the parking brake to stop the vehicle. The contact associated the failure with the federal safety agency Campaign Number: 10V017000 (Vehicle Speed Control); however, the VIN was not included in the recall. The dealer was contacted, but the contact was unsure whether the dealer had diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 139,457.
The contact owns a 2010 Toyota Corolla. The contact stated that, while driving at an unknown speed, the vehicle suddenly accelerated despite the brakes being applied, causing the driver to crash into a parked vehicle. The TPMS warning light was illuminated. There were no reported injuries, air bag deployments, or police reports filed. The vehicle was taken to a local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
The car accelerated on its own when I was attempting to park it. I had no control over the car and it ended up crashing into multiple vehicles.
The contact rented a 2025 Toyota Corolla. The contact stated that while driving at unknown speeds and entering into a parking space, the contact applied the brake pedal; however, the adaptive cruise control system engaged unexpectedly, causing the vehicle to accelerate and crash into a building. The driver was unable to turn off the adaptive cruise control system. There were no reported injuries, fire, or airbag deployment. A police report was filed. The vehicle remained drivable after the incident. The contact also stated that the vehicle continued to surge forward at intersections following the crash. An unknown local dealer was contacted, where it was diagnosed and determined that reprogramming was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
On [XXX] at [XXX]. in Cupey, Puerto Rico I was moving from west to east in the[XXX] parish underground parking. While parking my car in reverse, I needed to drive forward to accommodate the car in the parking space. As I shifted to drive, the vehicle accelerated on its own, the breaks were not working and hit a concrete wall. All the airbags exploded, and I was stuck inside the car. The car doors did not open from inside. The acceleration and break systems failed to work at the moment of the car crash. My safety was affected by the car crash impact. I was pressed against the seat by the airbags and the doors were not opening from the inside. I have panic attacks after this incident. The problem has not been confirmed by a car dealer nor independent service center. The vehicle has been inspected by an insurance representative. There were no warning lamps, messages or other symptoms of the problem prior the the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2012 Toyota Corolla. The contact stated that while parking in a post office parking lot and depressing the brake pedal, the vehicle experienced sudden and unintended acceleration, crashed into a tree, and shut off. There was no warning light illuminated before or after the crash. There was no property damage. The air bags did not deploy. The contact sustained a hematoma and pain in the right arm. The contact's friend transported the contact to Urgent Care, where the contact received medical assistance. A police report was filed. The vehicle was towed to a tow yard, where it was totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The contact stated that she had reported a similar incident to the federal safety agency via mail in 2012. The failure mileage was approximately 57,000.
Unintended acceleration since purchase of vehicle.
I was at a red light and when it turned green, I had the clutch in and was in first gear, but as soon as I barely lifted my foot, the car started moving forward on its own. I almost rolled into the car in front of me. At first, I thought maybe it was just me or the shoes but then I noticed the clutch felt like it was getting stuck while pressed. When I tried changing gears, it made a metal-on-metal scratching noise.When I was coming to a stop, the car wouldn’t slow down properly because the clutch wasn’t responding. I couldn’t press it in, and since there were pedestrians nearby, I had to slow the car down by shifting gears without using the clutch and pedestrians got anxious and mad around me because they had to speed up to the safe side, pulled to the side and checked the pedal, thinking maybe something was in the way, but when I pumped it a few times, it started working again. for a moment. Then at another red light, the clutch pedal went soft and wouldn’t engage again. I couldn’t move the car. Eventually, it turned off, and I managed to get it into first gear and restart it, but the car jumped forward as soon as it started. I kept pressing gas and going, but I couldn’t shift into second gear anymore. Traffic was building up and I barely made it to a safe spot near a crosswalk. It felt unsafe to drive. And had to be tow then I did some bleedings and changed fluids no response. After finally being seing by toyota and researching; all Toyota Corolla from 2020 and up have this problem the so called Clutch Master Cylinder it breaks so premature my car barely has 41k miles on it. Unacceptable and warranty wont cover it
Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or provide critical diagnostic data. In both incidents ([XXX] and [XXX]), while stopped at a red light, the vehicle suddenly surged forward despite my foot being on the brake. On [XXX] this caused a collision. My vehicle has remained undrivable since. Toyota conducted a diagnostic inspection on May 29 under Case #[XXX]. I’ve repeatedly requested access to the raw data from this inspection to understand the defect, but Toyota has not responded. Emails to the assigned case manager, Ms. Cynthia Ware, have gone unanswered. When I was directed to reply to a support email, it bounced back as a “do-not-reply” address, redirecting me to a login page which falsely claimed I had no active cases. This created an endless communication loop. Toyota’s lack of transparency and support is unacceptable—especially given the severity of the issue and the fact that the vehicle is still under warranty. I am requesting: Immediate release of the raw diagnostic data from the May 29 inspection A prompt resolution, including full repair, replacement, or buyback Clear, responsive communication from an authorized representative This is not only a financial burden, but a serious safety risk. I respectfully request BBB’s assistance in securing a resolution and holding Toyota accountable. Thank you for your time.
Related recalls
Vehicle speed control: accelerator pedal
- What is wrong
- Toyota is recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. This recall is an expansion of a campaign of 3.8 million other toyota vehicles announced in 2009 for the same issue (see 09v‑388).
- Risk
- A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
- Remedy
- Toyota will modify or replace the accelerator pedals on the subject vehicles. Floor surface modifications are also being considered and will be included for any model for which it is deemed appropriate. Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. As replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. Customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement pedals become available. In addition, toyota will replace any toyota all-weather floor mat in a subject vehicle with a newly designed mat, free of charge. For those customers who have the previous design all-weather floor mat but do not need or want the newly designed all-weather floor mat, toyota will recover the previous design all-weather floor mat and reimburse its price. The safety recall began march 30, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V023000 · Recall details
Vehicle speed control: accelerator pedal
- What is wrong
- Toyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. Due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. In this condition, if condensation occurs on the surface, as may occur from heater operation (without A/C) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position.
- Risk
- The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.
- Remedy
- Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. Gm will notify owners for the pontiac vibe please see 10v‑018. This service will be performed free of charge. The safety recall is expected to begin on february 5, 2010 and will be completed on march 15, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V017000 · Recall details
Questions about the Toyota Corolla sudden acceleration
Which Toyota Corolla years have sudden unintended acceleration problems?
The model years with the most reports are 2010 (71 complaints), 2009 (67 complaints) and 2007 (45 complaints).
How much does it cost to fix sudden unintended acceleration on the Toyota Corolla?
Owners who mentioned a price put the repair at about $5,761 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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