2024 Toyota Grand Highlander steering problems

Filed Oct 30, 2026 · Electrical, Steering · TX

While driving on highway with wet roads, the steering suddenly seemed to pull to the right causing the vehicle to lose control and spin finally hitting the side barrier. I then noticed that the steering wheel was no longer aligned with the vehicle (photo attached). A few minutes prior I had an issue with the main console/radio unit and had to reboot as no sound was working. This leaves me to believe there was some type of electrical malfunction with the vehicle.

Filed Oct 14, 2026 · Steering · PA

Vehicle Safety Team, I am writing to report a serious steering system issue to my 2024 Toyota Grand Highlander Hybrid and to request that the federal safety agency review this incident for potential safety concerns affecting other owners of the same vehicle model. Vehicle Information - Make and Model: 2024 Toyota Grand Highlander Hybrid - VIN: [XXX] - Mileage at the time of the issue: Approximately 66,000 miles - Component involved: Steering rack/rack-and-pinion assembly Sequence of Events 1. Steering System Failure At 65,000 miles, i started having minor issues with the steering system, but was driving fine. At 85,000 miles i had the vehicle examined at Toyota, (cause steering rack just stuck) informed me the steering rack needed to be replaced, (repair cost 3300$). 2. Vehicle Maintenance History I have maintained my vehicle in a timely manner. at always 5000 miles, during my communication with Toyota's Brand Engagement Center, they acknowledged that my maintenance history was satisfactory. 3. Previous Accident and Service Documentation I contacted Toyota's Brand Engagement Center and requested goodwill assistance with the repair because of the nature of the failure, the vehicle's mileage, and its maintenance history. Toyota ultimately declined to participate in the repair, citing the prior accident. I also requested a written explanation , but denied my request for goodwill assistance, citing the vehicle's involvement in an accident, minor rear end to my rear door and bumper, not my fault. My service documentation dated XXX, (2 months prior the accident) contains a reference to the rack-and-pinion boot and a listed amount of $54.26, this service entry and the eventual steering rack failure to be properly examined. I am not claiming that the accident or the rack-and-pinion boot necessarily caused the failure. I just found out that my model vehicle had a steering wheel recall but 2026 model, maybe has the same issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 29, 2026 · Electrical, Engine · FL

While traveling at highway speed on I-75 northbound, the vehicle experienced a complete and total loss of electrical power. and propulsion. The following conditions were present simultaneously: - Complete loss of propulsion - Inability to shift transmission to neutral — vehicle could not be moved out of the active traffic lane - Complete loss of hazard lights — no ability to warn approaching traffic - Vehicle remained stranded in active highway traffic for approximately 15 minutes - Electrical power spontaneously restored after approximately 15 minutes - Vehicle was then driven off the interstate under its own power That was a life-threatening event. My wife and I could have been struck from behind by highway traffic with no warning lights, no ability to move the vehicle, and no way to signal distress. DEALER VISIT 1 — SATURDAY, APRIL 26, 2026 Dealer: Sarasota Toyota, Sarasota, Florida Complaint presented: Complete electrical shutdown on I-75 the previous day as described above Action taken by dealer: Performed recall repair for black screen issue Outcome: Vehicle returned to customer same day Post-repair symptom: Low voltage warning appeared on drive home from Sarasota Toyota Saturday afternoon Note: Dealer did not perform full electrical diagnostic. Dealer did not flag battery failure. Dealer did not retain vehicle for further investigation despite being informed of complete highway electrical shutdown the previous day. DEALER VISIT 2 — MONDAY, APRIL 28, 2026 Dealer: Germain Toyota of Naples, Naples, Florida Complaint presented: Complete electrical failure on I-75, low voltage warning after Sarasota repair, battery failure Findings: Battery confirmed dead. Alternator confirmed functioning normally. Dealer assessment: Condition described as unusual. Case escalated to Toyota Field Technical Specialist. Current status: Vehicle retained at Germain Toyota of Naples. Rental vehicle provided to customer.

Filed Apr 24, 2026 · Brakes, Steering · NJ

Front brakes were worn prematurely and rotors had to be resurfaced multiple times under warranty and once more after warranty. Premature wear would cause shaking in the steering wheel when medium to heavy braking force was applied.

Filed Apr 24, 2026 · Steering, Suspension · NJ

When making turns under acceleration at various speeds, there is a noticeable clunk noise from the front section of the vehicle. The sound can be described as a coil that is being compressed/decompressed and creates the noise. The noise is heard when loading and unloading the steering wheel during a turn.

Filed Feb 5, 2026 · Steering · FL

clicking noises from front of engine area/tire area whenever steeing wheel turned left or right turned out to be cv axels and replaced feb 2. 2026 -so far will monitor for recurrence - grand highlander forum with numerous such complaints

Filed Jan 8, 2026 · Steering, Suspension · TX

When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and notated my account. This was all when the car had less than 30k miles. The grand highlander now has 47k miles and it is making the noises alot more. Im on a grand highlander forum and a lot of other owners are having the same issues. Some are already on their 3rd set of cv axles.

Filed Sep 7, 2025 · Engine, Steering · FL

Toyota T-SB-0082-24 / Rotational Clicking Noise From Front Drive Shaft Assembly ( CV JOINT) CV joint defect poses an unreasonable risk to safety, especially if it fails while you are driving. An unreasonable risk is one where the potential for harm is much greater than the potential benefit of taking the risk. Driving with a compromised CV joint fits this definition because it can lead to a complete loss of vehicle control, which can result in a serious accident.

Filed Feb 5, 2025 · Steering, Suspension · CA

When making left or right turns loud knocking noise is heard until turn is completed and going straight.

Filed Jan 21, 2025 · Steering, Suspension · IN

Check axel joint problems. Every time the car turns either way there is a loud clicking sound. This could be a big problem because it is a steering system. It has been confirmed by the dealership and part are on order. They said it is not a safety issue but I feel the steering and axle is a big component and if it fails it could result in damage of property or life. This has not been inspected by the police or insurance only the dealership confirmed it. There are also many others with this type of vehicle having this problem. There were no warning lamps or anything to show something was wrong only the loud clicking noise.