2018 Toyota Highlander: fuel pump failure

Filed Aug 19, 2025 · Fuel system · DE

I just found out that there was an initial recall #20V012000 and an expanded recall #20V682000 on my 2018 Toyota Highlander that I was unaware of regarding the low-pressure fuel pump inside the fuel tank could fail risking engine stalling and potential crash. I found this out after paying 1100.00 to Sheehy Toyota in Fredericksburg to replace the fuel pump. I reported it to Toyota Brand Services for reimbursment and was told that it was NOT a recall it was a CSP (which to them is different they said) and that the fuel pump that I had replaced was a low pressure fuel pump and the CSP was for a high pressure fuel pump. I need help getting my money back after being charged for a recall.

Filed Apr 15, 2025 · Fuel system · TX

The fuel pump system is malfunctioning. This vehicle needs to be part of the current recall on 2018 Highlanders with fuel pump issues. This is putting me and my family at risk, as well as others. The code is coming back to the fuel pump. The check engine light is currently on.

Filed Jul 3, 2024 · Fuel system · TX

My vehicle is stalling when driving and other Toyota Highlanders of same model and year were/are having the same issue and have been recalled for the fuel pump. Having my vehicle stall when driving in the busy highways of Texas are very dangerous especially when some speed limits go up to 80mph. The problem has been reproduced and witnessed by a mechanic. The Toyota dealership stated that my VIN is not included in the recall so they could not fix it. There was no warning before the first time my vehicle stalled while driving in the highway. Unsure of how dealerships only stick to just the specific VINs that are effected when other VINs of the same model and year are having the same issue but are not willing to fix the issue.

Filed Oct 5, 2022 · Engine, Fuel system · SC

Engine light came on, took to auto parts store and they checked for the code. Was told it was an issue with the fuel pump/ vacuum. Reset engine light, stopped to fill up with gas and car would not restart. The steering wheel locked and car would not crank. Was jumped off by a bystander, still would not turn over. After sitting for approx 15 minutes, I tried to restart vehicle again and it cranked. One week later, on vacation, car would not start after getting gas. Once again, took it to auto part store and same code and check engine light was on. Reset engine light, drove fine. Once check engine light is on, I am unable to use cruise control, this was very inconvenient since we were traveling! I have had this same issue happen about 5 times now! Making appointment with dealership to see if this weill be covered by my warranty and hopefully it is a simple fix.

Filed Nov 19, 2021 · Fuel system · TX

Fuel pump was replaced last year in October 2020 and was out of warranty when incident happened. Vehicle stalled again in the middle of my drive and was stranded in the middle of a busy road. Fuel pump found to be failing per my mechanic.

Filed Jan 31, 2021 · Engine · TX

Lights came on for engine warning -- low fuel pump needs to be replaced

Filed Aug 17, 2020 · Fuel system · NV

2018 toyota highlander. Consumer writes in regards to fuel pump safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

Filed May 29, 2020 · Fuel system · 17,500 miles · CA

Car had problems accelerating two times from after being stopped at a stop light. It was rough, dash lights flashed quickly and I was unable to see which lights were flashing. As I could not recreate the problem after that, I wasn't sure about bringing it to the dealer. Two weeks later I received my notice about the fuel pump being recalled. Now the car is at the dealership. I refuse to drive an unsafe car. Toyota has not supplied a timely fix. The car has less than 20,000 miles on it. Toyota should buy the car back.

Filed May 29, 2020 · Engine · 12,000 miles · CA

On may 5, 2020 I stopped at a red light in the left turn lane, after just having a 20k maintenance performed on my 2018 highlander xle. After the light turned green, I accelerated and as I was entering the intersection, the vehicle abruptly stalled. It was not a smooth deceleration, but rather a jolting and abrupt, slamming deceleration, almost screeching to a halt. Luckily, the car behind me slammed on their brakes and did not hit me. Engine lights came on, and after the car was stopped completely, it restarted and I drove into the nearest parking lot. Had I and the cars behind me been traveling faster, it's likely that I would have been rear-ended. The stopping force was enough to slam me into my seatbelt. I called toyota service and they recommended that I turn off the auto-start function every time I drive the vehicle, which I have done. This appears to be directly related to the safety recall 20ta02, where the low-pressure fuel pump may stop operating. The vehicle is in an extremely unsafe driving condition and I'm very disappointed that toyota has not rolled out the recall repair sooner. I'm lucky that I was the only occupant in the vehicle, and if this happened on the freeway with my family in the car, the results could have been catastrophic.

Filed May 5, 2020 · Fuel system · WI

Toyota has no remedy for fuel pump recall.with airline travel no good with couvid19,how can I safely drive 700-880 miles knowing car could stall at high speeds? I could get rear ended on interstate! Why can't toyota come up with quick remedy? Nothing has happened yet to the vehicle!!

Filed Apr 17, 2020 · Electrical, Fuel system · 36,000 miles · DE

Phone system cuts out and doesn't download contacts. Being told toyota is doing update. This has been told to me 6-8 times. I continually take the car in for service. I was never contacted about a fuel pump recall that can cause a crash. I found the recall myself. To this date I have not received notice of the recall. I forced toyota to give me a rental car and not a toyota. That was on march 16th. To this date there is no fix and my car is sitting in florida. Toyota refused to allow me to leave it at the dealership even though I live in delaware. I was also told when they do have a fix I would need to get the car into the dealership within 10 days, no matter what the state of the country is. They will cancel my rental if I don't. I do not feel safe in this car any longer since I continue to get lies from them about the phone issue and no information about a recall. How do I proceed with a complaint to you and is the lemon law viable?