My car is stalling and stopping while driving both slow speeds and high speeds and all displays are going off, it may restart after several attempts, it seems a serious safety problems, however my VIN is not part of original Toyota Fuel pump recall, however it seems my issue is also related to Fuel pump mall functions
2019 Toyota Highlander: fuel pump failure
40 of the 511 complaints about the 2019 Toyota Highlander describe fuel pump failure.
- owner complaints
- 40
- of this car's complaints
- 8%
- typical mileage
- 11,214
- recalls
- 2
Fuel pump failure by model year
What owners say
Vehicle engine is running rough and threatened to stall in traffic due to a failed low-pressure fuel pump. This model year is under a major fuel pump recall, but my VIN was excluded. The gauge isn't reading correctly either
Vehicle has experienced sudden stalling while driving and an intermittent Check Engine Light with Diagnostic Trouble Code (DTC) P107B — Fuel Rail Pressure Sensor “B” Circuit Range/Performance. This is the exact condition covered by Toyota Technical Service Bulletins T-SB-0050-20 and T-SB-009-23, and Customer Support Program 23TE04 (Denso low-pressure fuel pump settlement coverage, valid until July 15, 2036 or 150,000 miles). Timeline: • Late April 2026 (while driving ~300–400 miles from home): Vehicle stalled without warning at a red light. • May 5, 2026 (while driving on freeway ~50–75 miles from home): Check Engine Light illuminated. AutoZone scan and dealer diagnostic tool both confirmed DTC P107B. • May 5, 2026: Dealer performed health check using Toyota GTS+ tool (see attached screenshot taken at 15:58:01). Screen clearly shows “PERMANENT: YES” confirming a permanent stored fault code. • May 5–15, 2026: Crown Toyota (Ontario, CA) confirmed the code was present on arrival (Repair Order 2842115 dated 05/15/26). They later cleared the code, performed a short test drive, could not duplicate the fault at that moment, and closed the repair order as “inconclusive.” They refused the low-pressure fuel pump replacement under Customer Support Program 23TE04 even though corporate cases #260505002096 and #260515002110 had previously confirmed eligibility based on the prior pump replacement (9/11/2021, RO #1764477). The issue is known to be intermittent and occurs under load/highway conditions. This creates a serious safety risk of sudden loss of power while driving. T-SB-0050-20 specifically directs dealers to replace the low-pressure fuel pump assembly when P107B is present on 2018–2019 Highlander Hybrids, and T-SB-009-23 provides the official repair procedure under CSP 23TE04. I have attached: (1) the dealer repair order RO 2842115, and (2) the May 5, 2026 GTS+ diagnostic screenshot showing the permanent DTC. Please investigate this as a potential safety defect.
While driving my Hybrid System Malfunction, check AWD, check engine, and Pre-Collision System Malfunction all came on simultaneously, it also said to put in P. It wouldn’t accelerate so I had to have it towed to the dealer since it had only been 3 days since I bought it. It was sent to a Toyota service center where it took 3 weeks for them to diagnose and replace the high pressure fuel pump. I got the vehicle back, it drove fine for a week until the same thing happened again. It stopped accelerating, said to shift into P-only the Hybrid System Malfunction, check engine, and Pre-Collision System Malfunction came up this time. I had it towed back to the Toyota service center since the problem clearly wasn’t solved and am awaiting a new diagnosis.
I went out into my garage 3:30 in the morning and heard a motor running very faintly tried tracking down the noise finally located under the car at the rear. It was the fuel pump running. I went in. got my key started the vehicle let it run about a half a minute shut it off. The noise was gone. I’m worried about this pump running for hours or possibly days then catching the car on fire the garage and the house I know there have been issues. With fuel pumps in these Toyotas, but I haven’t found this particular problem online. Possibly there may be a problem with the fuel pump relay?
My car continues to stall/become powerless while driving even after replacing the low-pressure fuel pump as part of the earlier safety recall On Oct/28 2021by the dealer. The same problem started re-occurring once two weeks ago and again twice today while driving on busy road. It is a safety issue, my car has driven only 17k miles. I have visited the dealer last week and reported the issue and requested to check the fault code and ascertain the fault. They have expressed their inability to do it and said, the car is out of warranty. I think the problem is beyond the fuel pump or the work was not done in a proper workmanship manner.
We purchased our brand new Toyota from the dealership in July of 2019. We used the dealership for every scheduled maintenance and maintained updated contact information the whole time. On August 6, 2021 when we were approximately 100 miles from home our car stalled abruptly in the middle of an intersection. The car was not driveable so we called a tow truck and we’re able to obtain a rental car. The car was towed to the nearest dealership which informed us the problem was due to a recalled faulty fuel pump. ( The first we had ever heard of the recall) The dealership fixed the car free of charge but denied us twice when we asked for approximately $450. 00 in reimbursement charges for the tow truck and car rental. We finally received a notice concerning the very long ongoing recall on or about September 2, 2021. We feel Toyota possibly knew about the dangerous recall when they sold us the car in July 2019. Thankfully it happened just as we were leaving a red light and no one was coming through the intersection, so no crash occurred
My vehicle was not part of the fuel pump recall like the other 3.3M vehicles from Toyota. However, my vehicle exhibited the exact same symptoms as those cars and stranded me on the side of the road twice. This included pushing on the accelerator and getting no response from the car followed by numerous system warning lights including hybrid system malfunction, front collision system failure, and check engine light. Initially, the dealership could not find anything wrong when I first brought it to them. The second time it happened, I was able to bring the car in with the check engine light still on so they were able to diagnose it and are currently replacing the fuel pump. My car (and many others) should have been included in this recall, this is a huge safety issue as this had me stranded on the side of very busy highways twice plus not being able to accelerate in traffic.
I was driving my car on a major intersection. The light turned green and I proceeded to make a left turn onto a major street. As I made it onto the street a warning came up that said "Hybrid system malfunction" and my car immediately started decelerating even though I had the gas pushed. I was able to sway to the right into a parking lot and stop the car before it stopped. My daughter was in the back seat at the time when the car failed and since we were in the middle of accelerating to get onto the major street when the car started decelerating, the cars behind me had to hit brakes/change lanes. I had the car towed to the closest Toyota dealership. They diagnosed it as a failed fuel pump. I looked up the issue and saw that Toyota had a recall on fuel pumps. I told them I wanted the improved fuel pump replacement. They informed me that my car was a Toyota Highlander Hybrid and my fuel pump was different than the recalled Toyota Highlander fuel pump and was not on recall. They replaced the failed fuel pump with the same product and assured me that the car was safe to drive and my fuel pump just failed and was not on recall.
While driving approximately 70mph on an interstate, lost ability to accelerate. Car started to slow down, forcing us to stop. Very fortunate no one was behind us or we would have been rear-ended. Multiple warning lights came on at this point, including the check engine light, AWD malfunction, pre-collision system malfunction and hybrid system malfunction. Contacted Toyota dealership immediately and slowly drove the car to dealership. Upon inspection, was told that the fuel pump failed. Was also told that the problem is a recall issue for other Toyota models but not for the Hylander. Car is now at dealership being repaired.
In the morning of 6/15/2021 while driving the 2019 Toyota Highlander Hybrid in 90+ degree heat on a busy Denver suburb thoroughfare, the Denso fuel pump failed causing multiple malfunction messages to be displayed and the engine to stall placing the SUV and me in a very unsafe situation in traffic. The SUV was partially in traffic because a curb prevented me from driving the vehicle out of traffic and the fail safe mode did not allow me to drive to a cross street to get the SUV out of traffic. Fortunately, a police squad arrived, parked behind me with emergency lights flashing until the tow truck arrived. The SUV was taken to a nearby Toyota dealer where Toyota service personnel in conjunction with Toyota engineering determined the Denso fuel pump was the problem and was replaced. Toyota has the Denso fuel pump. Moments before the SUV stalled multiple malfunction messages started being displayed including but not limited to: check engine light see dealer, pre-collision system malfunction, AWD system malfunction, Hybrid System malfunction, etc.
The vehicle was taken for service on 1/8/21 at toyota of scranton for rear suspension problems. They had replaced arm away, trailing. We called again for device in february 2021 for problems with the car. It was scheduled for service on march 20,2021, which toyota of scranton did not have the parts. In january 2021, toyota mentioned nothing of the pending fuel pump recall. We received no calls from toyota at any time for a recall. We became aware of the recall after we experienced problems with the car in february. Toyota has still not resolved the full pump recall.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Note: This recall is an expansion of recall 20V‑012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Recall number 20V682000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall number 20V012000 · Recall details
Questions about the 2019 Toyota Highlander fuel pump
Is fuel pump failure a common problem on the 2019 Toyota Highlander?
40 of 511 owner complaints about the 2019 Toyota Highlander (8%) mention fuel pump failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Toyota Highlander?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Toyota Highlander
Whining noise 115Transmission failure 93Stalling 62Check engine light 50Loss of power 30Jerking 23Hesitation 21Grinding brakes 13Harsh shifting 12Sunroof shattered 11Slipping 10No deployment 8Collision warning 8Won't start 8Sudden acceleration 6ABS 5Adaptive cruise 5Misfire 5Shudder 5
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