2019 Toyota Highlander: jerking or lurching

Filed Sep 29, 2026 · Transmission · NH

2019 Toyota Highlander XLE, 137K miles. Always maintained, never any issues whatsoever, family loved our 'forever' car, UNTIL the dreaded whining noise began underneath the front floorboard. No warning, no indication, just started while driving on the highway and increasingly became louder over the two additional months I drove it. Quick online search indicates this is a very common issue. Brought to a local dealership in Southern NH, where it was quickly diagnosed as a failing transmission in need of replacement. No warranty, out of pocket cost approx. $8K. Just so happened they had a spare, remanufactured transmission already in house, since this was becoming a 'common issue'. They even had what sounded like a dedicated technician that did at least one replacement a week and had the repair time down to a science. No other warning signs, no software codes, no jerking or slipping while driving, just the noise that increased as the gas pedal was pressed. Well known issue, yet no recall for the 2019 year. Toyota forums indicate the replacement transmissions fail as well after accumulating some miles, which might explain why they only offered me a 1-yr warranty if I had replaced mine. It's for this reason I traded in this Highlander vehicle, as this vehicle was no longer safe or suitable for any long distance family driving. It was also my wife's primary vehicle to transport my young daughters, and I believed that the Highlander would have soon left them stranded. I even purchased AAA tow service for the first time in my life at [XXX], all because of this known transmission issue. I now warn everyone who is searching for this SUV to be very aware. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 28, 2026 · Transmission · 80,000 miles · GA

The contact owns a 2019 Toyota Highlander. The contact stated that while operating the vehicle, there was a whining sound coming from the engine compartment. Additionally, the vehicle experienced hard, rough, and jerky shifting. The check engine warning light illuminated later and the message "Traction Control Off" was displayed. The vehicle was immediately driven to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact stated that during routine maintenance the transmission fluid was flushed and refilled by the local dealer. The manufacturer was notified of the failure. The failure mileage was 80,000.

Filed Sep 2, 2026 · Transmission · MD

The UA80 8-speed automatic transmission failed at 87,896 miles. Symptoms began as slipping in 1st and 2nd gears and harsh jerking when accelerating from a stop, with the engine revving while the vehicle failed to move. This is a loss of motive power that can occur without warning in traffic. On 8/31/2026 a Toyota dealer diagnosed a failed transaxle requiring complete replacement, with a whine traced to the differential inside the transmission, and quoted $11,126.81. This matches the failure mode in Toyota TSB T-SB-0160-18, which Toyota addressed for some 2017-2018 VINs under Customer Support Program ZJC. My 2019 has the same UA80 unit but falls outside that program. The replacement part is backordered with no ETA per Toyota's own case portal. The vehicle is maintained on schedule and available for inspection. Toyota declined goodwill assistance and refused to provide the denial in writing.

Filed Jun 19, 2026 · SC

The dealership recommended transmission fluid exchange services for my 2019 Highlander SE after the recommended mileage for this service. I wasn’t able to get this service completed because of timing, however later on the service was completed and after three weeks the vehicle started jerking upon acceleration. Took the Benchley back to the mechanic to diagnose the problem. Per the diagnostic test the issue was determined by this code transmission P0745-7F | Pressure Control Solenoid "A" Actuator Stuck Off - Pending DTC.

Filed Apr 29, 2026 · Brakes, Suspension · NJ

This vehicle safety complaint is regarding my 2019 Toyota Highlander XLE, VIN [XXX] . A Toyota-authorized dealership, Sansone Toyota in Avenel, New Jersey, documented that the front driver axle is prone to freezing in the differential. This is a serious safety concern because if the axle seizes while the vehicle is in motion, it could cause sudden loss of control. This vehicle is used regularly as our family vehicle, including to transport our family of 6 with our young children. I am extremely concerned about continued operation of the vehicle while this documented condition remains unresolved. In addition to this safety-related axle issue, this vehicle has a broader history of serious mechanical problems. On May 13, 2022, after a recent service visit at DCH Brunswick Toyota, I reported that when I pressed the gas the vehicle was making an unusual noise like an old car, that the car delayed to speed when I pressed the gas, that I had to press the gas all the way in order for the car to move faster, and that it was not like this prior to service. At approximately 25,000 miles, I also asked that the brakes be checked because when we drove the vehicle and used the brakes, the car made a startling sound. In 2023, I also reported hard/heavy steering and jerking while driving. I reported transmission-related abnormal noises and drivability concerns while the vehicle was still within Toyota’s powertrain warranty period, but the condition was not properly diagnosed at that time. The transmission has since been confirmed by authorized Toyota dealerships to require full replacement. The vehicle also has a documented engine oil leak, leaking shock absorber, and prior recall history involving a stalling condition. I've filed this complaint with the federal safety agency due to the axle-related safety risk. Toyota is now on written notice of that condition. Mileage: approximately 101,000 Documenting safety issue: Sansone Toyota, Avenel, NJ Please review this potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Filed Nov 30, 2025 · Electrical, Steering · MD

Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me its just the electronic transmission trying to find the right gear while driving. Continued to complaint about the jerks and shifting. Dealer warranty expired, then they agreed that I needed a new transmission. Fortunately I had an outside extended warranty otherwise they'd probably would have waited until that ended too. Status post the transmission, tuning, sensor replacements, spark plug replacement, and TPMS replacements all in one service. Prior to my warranty expiring, AWD, engine light and hard transmission shifts began with the new transmission. Returned repeatedly from April to November with no resolution. However, they did have me pay to replace sensors I had replaced in April several times and obtain a new battery. Issue 2: After "new" batter the car's electrical issues worsened resulting in a power failure while driving at 75 miles an hour and losing complete control of the vehicle. The power failure shut down the electronic shifter, power steering, All Wheel Drive, Traction control in raining conditions and ultimately the power assisted brakes. returned the vehicle to the service department for additional "testing" after taking a video of the fault messages were the car electrical systems shut down to auto start stop function warning light. I'm a skill driver and was able to avoid crashing during the incidents. The photos are from the latest day I dropped the vehicle off for review I took a video of the vehicle powering down for their records. They are now stating since they can't figure it out maybe I should pay them to replace the electrical wiring harnesses throughout the vehicle; a cost which exceeds the vehicle's worth to me. I'm convinced now more than ever they knew there was an electrical issue with the vehicle but waited me out and if I would have crashed and died all the blame would have been on me.

Filed Jul 29, 2025 · Transmission · WA

I’m reporting a drivetrain and engine performance issue affecting my 2019 Toyota Highlander, which I believe is related to Toyota's T-SB-0160-18, T-SB-0008-21, and Customer Support Program ZJC (CSP ZJC). My vehicle is exhibiting the same symptoms like: 1. Intermittent engine misfires (no consistent CEL, but noticeable during driving) 2. Hesitation and shuddering during light or moderate acceleration 3. Unintended surging/lunging — the vehicle will randomly jerk forward without throttle input 4. Whining noise under acceleration, which appears to come from the engine bay These symptoms negatively affect vehicle control and driver confidence, especially when merging, passing, or driving in traffic. The behavior is unpredictable and poses a potential safety hazard. After researching, I found that Toyota issued T-SB-0160-18 and T-SB-0008-21 for this engine, acknowledging similar performance issues due to valve train irregularities and ECM programming. Toyota also released Customer Support Program ZJC, offering limited support to some VINs. However, despite my vehicle showing the same symptoms, it is not included in the CSP, and Toyota has not offered assistance without out-of-pocket costs. This issue appears to be more widespread than Toyota’s internal VIN list suggests. Many Highlander owners have reported the same issues online, and I believe Toyota should take responsibility for correcting these performance defects under a recall, not a limited CSP. I respectfully request that the federal safety agency investigate the scope and validity of Toyota's CSP ZJC and TSBs related to the 2GR-FKS engine and push Toyota to expand CSP ZJC or issue a formal recall to cover all affected vehicles based on symptoms, not just VINs

Filed Jan 4, 2025 · Transmission · NC

Vehicle started making intermittent whining noise around 75,000 miles but Toyota service advisor at the time told me it was normal and since my transmission had been serviced on schedule, it was nothing to worry about. Around 135,000 miles the vehicle sometimes would operate completely normal, and at other times would suddenly seem to struggle to get up to speed especially on the highway somewhere between 20-60 mph. Also sometimes difficult to go at stoplights; but then would resume completely normal operation. The risk to us was we could have easily been hurt in an accident had the vehicle not been able to operate normally at normal speeds, leading to a collision. There were no warnings nor stored codes; the vehicle had received all routine maintenance on schedule including all major maintenance such as transmission services performed by a Toyota dealership. When taken in for this problem, they claimed that they were not able to replicate the jerky/intermittent issues during their test drive, but the whine was indicative of transmission failure and the transmission would need to be replaced. The remanufactured transmissions were on backorder with no ETA, which I was told could be 6-10 months of a wait due to a parts shortage. My service advisor recommended I trade in the vehicle instead because they could not guarantee the vehicle would be safe to drive and I could not continue to drive fearful of a wreck, so we had to do that, and the vehicle was traded in.

Filed Apr 26, 2024 · Acceleration · 10,000 miles · TX · crash · 1 injury

The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Filed Sep 29, 2022 · Fuel system · NY

The contact owns a 2019 Toyota Highlander. The contact stated while driving 60 MPH, the check engine warning light illuminated and the vehicle lost motive power and stalled. The vehicle was jumpstarted and operated as designed. The contact stated that on another occasion, after refueling the vehicle and driving, the vehicle jerked, lost motive power, and stalled without warning. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.

Filed Aug 21, 2022 · Electrical, Fuel system · VI

I have had my vehicle for a little over 3 years, with about 35K miles on it. At first, I realized my vehicle jerked a bit, but I dismissed it because it never stopped. However, I did notice that my battery was dying quickly. I was changed once by the dealership because they said the battery was defective. After they changed that battery, the next battery also went bad. While driving with my children and mother, my vehicle began sputtering and a message that said, "Check Engine Reduced engine power" came on along with "Traction Control turned off" and my engine light. My vehicle barely accelerated as I was trying to cross the intersection thankfully I managed to get out of the way of oncoming vehicles. Somehow, the vehicle ran smoothly after I turned it off and turned it back. After that issue, I then experienced an error message in reference to the Start/Stop system along with the check engine light. That issue also cleared when I turned my vehicle on and off. I then experienced another power loss issue, at which time I traveled to my local Toyota dealership but they were unable to help me then due to a battery issue. The issue then cleared itself somehow again; however, the issue came back the next day. I managed to get my vehicle to the side of the roadway at which time the vehicle stalled. I tried starting the vehicle again; however, it would not turn over. After being on the roadside for about 2 to 3 hours, I tried starting my vehicle again, and it drove fine until I reached the dealership. My vehicle was placed on a machine where they received the code for a fuel rail issue along with a misfire. I was then advised that this issue is not covered under warranty. I was also told that the problem would cost me over 4K for the part which does not include labor. I have been doing my research since and I now find that there is a recall on my vehicle.

Filed Aug 1, 2022 · Electrical · 52,000 miles · SC · crash · 3 injuries

The contact owns a 2019 Toyota Highlander. The contact stated that while reversing out of a driveway, the vehicle began to jerk without warning. Once the contact reached the base of her driveway, the vehicle accelerated backward into a neighbor's tree. The air bags did not deploy upon impact. The contact called the ambulance where her daughter was transported to a hospital after she suffered a gash to the back of her head due to the accident. The contact and her daughter's friend both suffered whiplash as a result of the accident. A police report was filed. The contact was able to drive the vehicle back into her driveway where it remained in her possession. The contact called the dealer to check for recalls and was informed that there were zero recalls on the vehicle. The manufacturer had yet to be notified about the failure. The vehicle had to be repaired. The failure mileage was approximately 52,000.