2020 Toyota Highlander brakes complaints

Filed Oct 15, 2020 · Brakes · 2,000 miles · MN

I have been having intermittent issues with the brakes when turning on my car and going in reverse. On one occasion, after turning on the vehicle and putting it in reverse, the vehicle did not move despite being on level ground. I had to apply pressure on the accelerator and heard the car strain a little before I heard a sound come from the brakes and the car suddenly jerked backwards. I did not have my foot on the brakes and I did not have the emergency brake on. After this the bakes appears to function as usual. Another time, I turned on the car and went in reverse but the car did not move. I applied the accelerator and heard the car strain a bit then it jerked back. I applied the brakes but the brakes were in responsive unless I pushed on them with significant force. I came to a stop and them took my foot off the brake to resume backward motion to exit my parking spot. Again I did not move forward and had to apply pressure to the accelerator which cause the car to initially strain then suddenly jet backwards. I again applied pressure on the brakes which again were initially unresponsive until I put significant pressure. This cycle happened a total of 4-5 consecutive times prior to the brakes resuming normal function. Brakes functioned normally between this incident and the one mentioned earlier in this complaint.