Subject: Sudden Unintended Braking and Loss of Vehicle Control – 2008 Toyota Highlander V6 AWD I am reporting a serious and potentially life-threatening incident involving my 2008 Toyota Highlander V6 AWD. Shortly before this incident, I had all four tires replaced at Les Schwab. While driving approximately at highway speeds, with my foot on the accelerator and absolutely no pressure on the brake pedal, I suddenly heard a knocking sound and felt the vehicle jerking violently. It felt similar to ABS activation, although I do not know what system was responsible. I stopped and inspected everything finding nothing wrong so proceeded to drive the car back home. The vehicle then suddenly and forcefully applied the brakes without any input from me. The rear wheels appeared to lock, causing the tires to skid. The back end of the vehicle fishtailed and began attempting to spin around. I struggled to maintain control. There were three children riding in the vehicle with me. All four occupants were placed in immediate danger. After stopping, I shifted into Park and then back into Drive. The brakes released, and the vehicle began moving normally again. However, I subsequently noticed a continuous metallic grinding noise. No ABS, traction control, or other warning lights illuminated. I am requesting an investigation into the cause of this sudden unintended braking, rear-wheel lockup, and loss of vehicle control. This incident could easily have resulted in a fatal collision. Three children were passengers in the vehicle when it unexpectedly applied its own brakes at approximately 45 mph.
Toyota Highlander grinding brakes problems
108 of the 5,816 owner complaints about the Toyota Highlander describe grinding or squealing brakes, most of them for the 2021 model year.
- owner complaints
- 108
- worst model year
- 2021
- typical repair cost reported
- $9,000
- typical mileage
- 53,217
By model year
Often reported together
Whining noise 36Transmission failure 25Jerking 10Loss of power 9Slipping 6Harsh shifting 6ABS 5Sudden acceleration 4
Trouble codes mentioned
C1391 2C1256 1C1253 1C1252 1C1241 1
What owners say
Car experiences pulling, squealing, and eventually just completely stopped in the middle of the road. Car is 7 years old w/ ~90k miles and was serviced at the dealership until the most recent inspection. Towed to nearest shop and transmission is shot. Similar to every other complaint listed online. Now being quoted ~$9k to repair/replace on a car worth ~$20k.
Thanks for your service, which is much appreciated. I had a terrifying experience with my 2020 Toyota Hylander Hybrid on XXX. I was traveling slowly on the right Eastbound lane of [XXX] trying to exit onto [XXX], when a car suddey merged from my left, near my front bumper. I put on my brakes with enough room to spare to avoid a collision, however the Hylander overrode my controls, slammed on the brakes with a squeal of my tires, stopped my car completely, started doing a slow, repeating beep, and wouldn't move, though the engine was running. This left my husband and I in an active freeway lane with cars traveling in front of us, to the side of us, and coming up behind us, at 65-70 mph., unable to move our vehicle. I had to turn off the engine off and on again, while in the active freeway lane, to get the Hylander to stop beeping and get it to move again so I could drive off the freeway. I was terrified we'd be rear-ended and possibly be killed, since some automated system in the Hylander would not allow the car to move after it took over and slammed on the brakes. I contacted Stevens Creek Toyota in [XXX] soon afterwards hoping to speak with a service manager about what happened. [XXX] I was told that no one was available when I described my issue to a phone receptionist there. She sent me to a manager's voicemail, where I left a detailed message about what happened. I asked that I be called back as soon as possible, to disable whatever feature caused the car to react in such a dangerous way. No one from the dealer ever called me back or offered a solution. I have no idea what to do or where to go, to get this feature disabled, or if it can hopefully be disabled. Please investigate why 2020 Toyota Hylander Hybrids have a feature that takes over the controls, slams on the brakes, then doesn't allow the car to move again until the car is completely turned off and on again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Toyota Highlander. The contact stated that while driving at various speeds, a loud grinding and humming sound was heard intermittently from underneath the vehicle. The vehicle was taken to an independent mechanic, who diagnosed a transmission failure and warned that the transmission could experience a complete failure. The vehicle was not repaired. The mechanic contacted the manufacturer, who confirmed that the VIN was not included in a recall. The manufacturer contacted the dealer on the contact's behalf; however, no further assistance was provided. The failure mileage was approximately 65,000.
We bought a 2021 Toyota Tacoma Platinum in November 2020. In February 2021, Toyota issued a Technical Service Bulletin T-SB-0008-21. The bulletin say transmissions may exhibit a whine or grind noise from the transmission. This condition may be caused by an issue with the front carrier assembly pinion shafts. This bulletin says repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for 60 months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date. Our transmission began making this noise around 75k miles, outside the warrant. Toyota knew about this problem over 5 years ago and did not take action to recall it. Now this repair is going to cost between $9,000 to $12,000 out of pocket. I cannot afford this repair. I have uploaded the bulletin from Toyota.
Our Toyota Highlander XLE which has 137000 miles on it has the very well documented "whine" issue with the UA80 transmission. This "whine" issue/failure has resulted in at least two TSB's to be generated by Toyota and is considered the beginning stages of a total transmission failure. It impacts 2017 through at least 2022.The symptoms (whine sound/grinding sound/DTC codes/rough operation/unexpected slippage) are identical in all years. Toyota covered a small subset of the total number of failures suggesting an improperly installed "washer" was at fault. The online community impacted by this failure, most of which are outside of that serial number range, clearly do not feel the same way. Failures have occurred on vehicles with as little as 50,000 miles. The issues of transmission slippage/failure to maintain speed/failure accelerate are all safety risks. This problem has been confirmed MANY times by Toyota and it's network of dealers. I had my own vehicle inspected (at my expense) by a local Toyota dealer and they confirmed the failure. In my particular case, the "whine" sound is the only initial symptom with the expectation of other symptoms and issues if I continue to drive the vehicle.
I own a 2021 Toyota Highlander Platinum AWD equipped with the 3\.5L V6 and approximately 77,000 miles\. The vehicle developed a humming/whining, airplane\-like noise from the front drivetrain while accelerating\. The noise increases with vehicle speed and stops when the accelerator is released\. There is no vibration, and the vehicle makes the same noise while traveling straight\. I took the vehicle to an authorized Toyota dealer, Kerry Toyota, and the dealer diagnosed the transmission as the source of the noise and recommended replacement of the transmission\. The quoted replacement cost is approximately $7,600 plus tax\. Toyota previously issued Technical Service Bulletin T\-SB\-0008\-21 concerning a whine or grind from certain 2021 Highlander UA80 transmissions and identifying the front carrier assembly pinion shafts as a potential cause\. My vehicle is approximately 17,000 miles beyond Toyota’s 60,000\-mile powertrain warranty\. I contacted Toyota requesting goodwill assistance with the transmission replacement, and Toyota declined assistance\. I believe there may be many similar cases involving 2021 Toyota Highlanders equipped with the UA80 transmission, including vehicles experiencing comparable whining or grinding noises and premature transmission\-related failures\. I am reporting this because an internal transmission problem that develops shortly beyond the powertrain warranty may worsen and could potentially result in loss of vehicle propulsion\. I believe the federal safety agency should review this issue along with similar complaints involving 2021 Toyota Highlanders equipped with the UA80 transmission\.
I would like to report a transmission problem with my 2018 Toyota Highlander XLE which I purchased in XXX with 108,000 miles. Since about mid-XXX it has been making a noticeable whine under acceleration in the speed range of about 35-50 mph. I had the noise diagnosed on XXX at the Toyota of [XXX] dealership; they confirmed it and said it cannot be fixed except to replace the entire transmission at a cost of $9900 (estimate attached). I also called the national Toyota customer service center and was told there is no recall, customer support program, or warranty extension available for my vehicle. It is a UA80F (AWD) transmission which have a history of failing prematurely in a variety of Toyota vehicle models, beginning with the whining noise and progressing to grinding and mis-shifting before failing completely. Although my transmission is still functioning adequately despite the whining noise, I am concerned that it may break down well before the expected lifespan of the vehicle. In financial terms, the repair cost is quite onerous and the resale value is now substantially less than it should be. The biggest concern is that it could cause a safety hazard if a failure occurred in conditions such as extreme hot or cold weather, remote or hilly or curvy terrain, or while driving in busy highway speed traffic. As such, I believe that Toyota should bear the responsibility to address these transmission issues and a recall should be issued. Thanks for your consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle begin making grinding noises, and stalling during accelerating and also fuel smell. Took vehicle into Toyota Waldorf, MD dealership for diagnostic. At 58,000 miles, 2022 Toyota Highlander XLE stalls to accelerate due to front differentials failing, causing large chunks of metal on the drain plug indicating internal failure. Vehicle needs transmission and front differential replaced. I have 4 children, 3 of them still small, and driving with the fuel smell would impact them greatly as 1 of my children has asthma. It's also a hazard to be on the road with this vehicle as it can stall at any moment, causing a traffic incident. The problem has been reproduced by dealer, who is refusing to approve the fix under the 60,000 mile Power Train Warranty. There were no other warning signs, no check engine light came on, no issues prior to me hearing this grinding noise and stalling.
Vehicle begin making grinding noises, and stalling during accelerating and also fuel smell. Took vehicle into Toyota Waldorf, MD dealership for diagnostic. At 58,000 miles, 2022 Toyota Highlander XLE stalls to accelerate due to front differentials failing, causing large chunks of metal on the drain plug indicating internal failure. Vehicle needs transmission and front differential replaced. I have 4 children, 3 of them still small, and driving with the fuel smell would impact them greatly as 1 of my children has asthma. It's also a hazard to be on the road with this vehicle as it can stall at any moment, causing a traffic incident. The problem has been reproduced by dealer, who is refusing to approve the fix under the 60,000 mile Power Train Warranty. There were no other warning signs, no check engine light came on, no issues prior to me hearing this grinding noise and stalling.
Related recalls
Service brakes, hydraulic: power assist: vacuum
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
- Risk
- A sudden loss of braking assist can increase the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1‑888‑270‑9371, or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are J0K/JLD.
Recall number 18V211000 · Recall details
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Toyota is recalling certain model year 2005-2006 avalon, model year 2004-2006 highlander, model year 2004-2006 lexus rx, and model year 2006 lexus gs and is vehicles. Brake fluid containing polymers is used that acts as lubricants for certain brake system components. If replacement brake fluid is used that does not contain such polymers, or that contains only small amounts, a part of the rubber seal located at the rear of the brake master cylinder may become dry, and the seal may curl during movement of the piston. If this occurs, a small amount of brake fluid could slowly leak from the seal into the brake booster.
- Risk
- A leak of brake fluid could lead to a change in brake pedal feel and overtime a degradation in braking performance increasing the risk of a crash.
- Remedy
- Dealers will replace the seal with a newly designed one. This service will be performed free of charge. The safety recall began on november 15, 2010. Owners may contact toyota at 1‑800‑331‑4331 and lexus at 1‑800‑255‑3987.
Recall number 10V499000 · Recall details
Service brakes, hydraulic: foundation components: master cylinder
- What is wrong
- Vehicle description: sport utiity vehicles. The reservoir filler cap of the brake master cylinder may induce a vacuum, introducing some air into the brake master cylinder reservoir. This could cause abnormal brake noise and increased pedal stroke when the brakes are applied.
- Risk
- The increased pedal stroke will lengthen the stopping distance of the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will bleed the air from the brake lines and replace the reservoir filler cap. Owner notification began july 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1‑800‑331‑4331.
Recall number 01V228000 · Recall details
Questions about the Toyota Highlander grinding brakes
Which Toyota Highlander years have grinding or squealing brakes problems?
The model years with the most reports are 2021 (31 complaints), 2019 (13 complaints) and 2008 (7 complaints).
How much does it cost to fix grinding or squealing brakes on the Toyota Highlander?
Owners who mentioned a price put the repair at about $9,000 (median of 22 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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