Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2005 Toyota Matrix airbags complaints
Page 3 of 5: complaints 41 to 70 of 103, newest first, as owners wrote them.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received a notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received notfication of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/07/16*lj updated 4/23/18*jb
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I receivd an interim recall notice in june 2015 for the passenger airbag. As of oct 19, 2015 the parts to replace or fix the recall problem are not available, and toyota cannot tell me when the parts will be available. I find this to be an extremely unreasonable amount of time, considering it is a safety recall and the notification letter for this recall recommended that the passenger seat remain empty until the problem is fixed.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/19/15
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. While driving 55 MPH, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag sensor failed. The vehicle was not repaired. The contact also stated that while driving approximately 55 MPH and depressing the brake pedal, the brakes failed causing the vehicle to drive into an intersection. The vehicle was taken to a dealer who was unable to duplicate the failure but replaced the master brake cylinder however the failures persisted. The recall notice for the federal safety agency campaign number: 15v285000 (air bags) was received in august 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 100,000.
Tl* the contact owns a 2005 toyota matrix. The contact received a recall notification for the federal safety agency campaign number: 15v285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v285000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced any failures.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact stated that the recall notice for the federal safety agency campaign number: 15v285000 (air bags) was received in august of 2015. The contact was informed that the remedy for the recall was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The reason I am filing this complaint is I don't feel toyota's airbag recall is adequate. I purchased a four person sedan to carry four people. Toyota is telling me it isn't safe for a person to ride in the front passenger seat, because of this recall. I feel I need to not only have my vehicle repaired but I need toyota to purchase my car back at market value or give me a loaner that will carry four passengers until my vehicle is fixed. It is unacceptable for them to ask me to not use my vehicle for what I purchased it for. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
I received a recall notice for passenger air bag inflators which may be defective when in contact with moisture. I received this notice 8/15/15 but the date of the recall on the website is 6/15/15 - a difference of 2 months! I called the toyota recall hotline and was informed that there is no remedy for my location, even though I informed the representative that my car was purchased used and came from a beach area in southern california - a humid and moist area. I was informed that there is no estimated date when parts will be available in my location but to not allow passengers in the front seat. This is certainly not reasonable and very inconvenient. It is ridiculous to have a recall and not have prepared by ordering necessary parts. I am extremely dissatisfied with the "toyota experience" and am more than peeved that I have to wait for who knows how long to fix the situation. Until then, what do I do? I use my car for work and frequently drive clients, friends and relatives to various locations.
I do not know the exact date or mileage because I just discovered this site but my dealer would know. My airbag sensor light randomly comes on and stays on for several days to a week. I had dealer look at it and they said there was no problem....just a faulty light or something and nothing needed to be fixed. Also, clock now works off and on. I am concerned because after reading information at other sites, the information says that the airbags will not work if the sensor light is on. I have also read that the airbag sensor light and the clock are connected. I do not want to spend over $400 to replace a clock but it's a whole other story if my airbags will not work without a functioning clock that doesn't mess up the airbag sensor. I don't even know who to ask since the dealer doesn't seems to realize this either.
Two months ago, I read a newspaper article about takata airbags, searched my VIN in the federal web site, and discovered that my 2005 toyota matrix had been recalled because of potentially-lethal takata airbags. I immediately contacted both the toyota dealer that services my car, and toyota corporate. They assured me that I would be receiving written information about the recall, which would be mailed out that week, but had nothing else to offer in terms of addressing the safety of my car. Two months later, I still have not received a recall notice from toyota. When I have spoken with the dealer or toyota corporate, they tell me they have no idea how long it might be before the parts are available or the technicians trained to replace the faulty airbag. Toyota also refuses to provide any remediation in the meantime -- no loaner car, no disabled airbag, nothing. The only reason I know that my car -- which I share with my son -- is potentially lethal is because I happen to have checked my VIN after reading an article in the newspaper. It is also unclear to me whether the driver of a car with the faulty airbag could be injured or killed if the passenger airbag deploys. Toyota's incompetence and irresponsibility in not notifying toyota owners, not arranging for replacement parts, not offering any interim remediation, and not training technicians to make necessary repairs is ludicrous, and, to the best of my understanding, violates federal law. Of course I will never buy another toyota, but this type of potentially lethal negligence is not something that should be addressed by market forces. It should be addressed by federal regulators.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v286000 (air bags) however, the part needed to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v286000 (air bags). However, the part needed to do the repair was not made available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the repair. In addition, the contact stated that the passenger air bag light stayed off when a passenger was seated in the front passenger seat. In addition, the air bag light stayed on when no one was seated in the front passenger seat and the electronic clock failed. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
The airbag warning light comes on most of the time. Dash electrical system is inconsistent -- clock sometimes works for example, but usually not. Blinkers sometimes don't work as well. Primary safety concern is the airbag system though. I've had several mechanics run diagnostics. Sometimes diagnostics come up clean and sometimes not. Spent $300+ without resolve and haven't heard since initial recall notice about a fix.
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 15v286000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
Tl* the contact owns a 2005 toyota matrix. While driving 35 MPH, the clock and radio failed to function. In addition, the doors failed to lock automatically and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The vehicle was included in the federal safety agency campaign number: 15v286000 (air bags). The failure mileage was 55,500.
Toyota matrix rx 2005. Started car, driver air bag light failed to extinguish. Shut off ignition. Restarted engine, light went out. Since 6/3/2013 the driver air bag light has been intermittent, staying on about half the time I start the car. Often it takes 3 to 4 restarts to finally get the light to stay off. Occasionally the driver air bag light will come on while driving. I pull over when I can and go through the restart procedure. Otherwise while light is on the driver air bag is disabled. That could certainly be a deadly proposition. Several times I have visited toyota service departments to be told, "something is loose", or "can't find a problem." today, 6/17/2015, I drove to my local toyota service department for the passenger air bag recall service. When I started the car the driver air bag light came on. I drove to the toyota service dept, about 10 miles, left engine running until the service writer could verify that the light was on. I asked that they check the driver air bag system because the light came on intermittently. Approximately 15 min later the asst service mgr called me stated there was no problem with the driver air bag. I told him the writer verified the light was on and requested they do a diagnostic on the driver air bag system. $98.55 later the problem was stated to be in the digital clock in the dash. Toyota quoted $506.59 to replace the digital clock in my car to make the driver air bag function, so I wouldn't die in a crash!!! This just doesn't sound right that a life saving system should depend on a "cheap" digital clock to function correctly at any moment without peripheral equipment getting in the way. This should be a safety recall item.
My air bag light came on two years after I bought the car and stays on. With so many recalls on defective takata airbags that were installed on many vehicles including toyota, I suspect that my vehicle is one of them. I have been patiently waiting for a rcall notice from the toyota manufacturer, so they can fix it, but so far, nothing can somebody in your office help to resolve this problem. I do not want to find out if this air bag works or not and get seriously hurt me and my family, god forbid, I get into an accident. Any help you can provide me is better than none, so please help! Thanks!
Tl* the contact owns a 2005 toyota matrix. The contact received notification of the federal safety agency campaign number: 14v350000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
In my case nothing has happened yet. The reason I am communicating is because about 8 months ago toyota sent me a notice about the air bag of the matrix we own. We called the toyota dealership and told them about the letter we received from toyota and they took our number and told us that the part to fix the problem about the airbag had not arrived yet and that they would call us when the part would come in. To this day we have not received there phone call. We just received another letter from toyota about the same problem and do not know what to do about it now. We are worried that the bag may activate at any moment.
Tl*the contact owns a 2005 toyota matrix. The contact received a notification for the federal safety agency campaign id number: 14v350000 (air bag) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.
Tl*the contact owns a 2005 toyota matrix. The contact stated that the recall notice for the federal safety agency campaign number: 14v350000(air bags) was received in october 2014. After contacting the dealer on multiple occasions, the contact was informed that the part needed to repair the vehicle was still not available and no estimated time for receiving the parts could be provide. The manufacturer was not notified of the delay.
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