I purchased a 2014 Toyota Prius V in 2013, and it currently has 120,000 miles on it. Last month, the engine light came on, so I took it to a dealership. They diagnosed the issue and provided the codes P0302 and P0304. After consulting multiple shops, all confirmed that coolant is leaking into the engine, which means I either need to repair the head gasket or replace the engine entirely. The quotes I've received for this repair range from $5,000 to $15,000, while the current value of the car is only about $5,000. I want to file a complaint regarding Toyota's responsibility for these engine issues. We buy cars because we trust the brand, and in this case, Toyota has broken that trust. Despite maintaining the car according to Toyota's recommended schedule, I have encountered this serious problem.
2014 Toyota Prius V: engine failure
5 of the 82 complaints about the 2014 Toyota Prius V describe engine failure.
- owner complaints
- 5
- of this car's complaints
- 6%
- recalls
- 0
Engine failure by model year
- 20145
- 20132
- 20121
What owners say
Hi my name is [XXX]. Toyota headquarter case # [XXX] Incident day July 6, 2018 I had a big technical problem with my 2014 Toyota Prius V where it caught on fire because one of the valve lifters fell into the engine head and broke the engine block while driving. When that happened, the oil began to leak into the muffler and the engine and hybrid wiring immediately caught on fire. Many of my colleagues who also bought the same vehicle for Taxi business use in San Francisco all have a similar issue as mine. A few of theirs caught on fire, and a few others mentioned to me that the head gasket for their same Toyota vehicle blew out and each of them had to replace it at around 120,000 miles. I believe that’s why they don’t manufacture these same vehicles anymore because of the defectiveness in the engine. I opened a case with Toyota Manufacturer back in July 2018 and they sent a specialist to inspect the vehicle after the fire. He found the piece that fell inside the engine and that damaged the engine. The Toyota specialist admit to me that the engine of my 2014 Toyota vehicle is very defective and must be covered under warranty. My mechanic replaced the engine for me with a used one with 28,000 miles. This entire case was documented under my name with Toyota Motors Manufacture. I contacted the highway safety and I tried to file a claim against Toyota at the time, but I never got a follow up on my case after I left various messages. All they said was that they will investigate but never gave me any information regarding the engine fire situation or honor any warranty. I hope this incident will be investigated by your department and have this vehicle under recall. Thank you. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have 2014 prius v and the car was working fine with no problem at all. I got a recall from toyota that my car needs software update as a remedy for manufacturing problem. I took my prius to toyota dealer in new york city to perform the recall. The recall was done and the car problems started. The car was overheating now so I took it to a mechanic to find why,the mechanic said it was the water pump and changed it but the overheating was still there but was reduced. Later,the car was shaking badly at 15-20 MPH speed. I took it to the mechanic to check what's the problem,the mechanic shocked me with the news that the engine needs to be replaced because it is defective inside because of overheating of the car. Now I do not know what to do because I need a lot of money for the engine replacement. All my car problems have started after the recall done. Thank you
The head gasket in the engine failed at 200k miles and when starting the car in the morning the whole car hook and shuddered. The same problem happened to all my other prius v models at approximately 200k miles so I think this is a faulty gasket toyota has used in all its prius v model cars from 2012 to 2016 years therefore there should be a recall of these cars which toyota should fix without charge. I spent more than $4000 to fix the problem in each car. I have 21 prius v cabs at the moment most have already had the head gasket changed and thought I"m done with this problem and toyota should take the blame for this right now. I spent $30k to buy this car and after 2 years for it to fail on me that's messed up. Even though it's a commercial vehicle that still shouldn't be the problem.
The head gasket in the engine failed at 120000 miles and when starting the car in the morning the whole car shook and shuddered. The same problem happened to my friends car a 2015 model at 70000 miles so I think this is a faulty gasket toyota has used in all its prius v model cars from 2013 to 2016 years therefore there should be a recall of these cars which toyota should fix without charge. I spent $3985 to fix the problem.
Service bulletins that may apply
- Obsolete notice
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
- This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life...
- TT: HVAC drain tube is found to be blocked/clogged.
- Obsolete notice
- Revision notice
- TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message
- Engine oil consumption
Related recalls
No recalls on record for this model year.
Questions about the 2014 Toyota Prius V engine failure
Is engine failure a common problem on the 2014 Toyota Prius V?
5 of 82 owner complaints about the 2014 Toyota Prius V (6%) mention engine failure. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Toyota Prius V?
There are 0 recalls and 36 service bulletins for the same area of the car. Check them below with your VIN.
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