The contact owned a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed in an intersection, a Ford F-150 vehicle crashed into the front driver's side of the vehicle. The contact stated he was pinned between the door and the infotainment system. The airbags failed to deploy. No warning lights were illuminated. The contact was taken to the local hospital by a friend in a private vehicle, and the contact received medical assistance. The contact sustained internal bruising and external bruising and cuts. Additionally, the contact sustained a major injury was on the neck, on the laryngeal prominence area of the neck and on the collar bone. The medical Doctor informed the contact that the major injury could heal in 4 weeks, or in 7-8 months. The contact was also informed that the major injury could become a permanent condition, causing cramps and stiffness depending on the weather. The contact was experiencing trouble sleeping due to the injuries. The vehicle was towed to a local tow lot and was totaled. A Police report was filed. The leasing company the vehicle was purchased from was notified of the failure. The contact related the failure to an unknown air bag recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 325,000.
2011 Toyota Prius: airbags did not deploy in a crash
16 of the 522 complaints about the 2011 Toyota Prius describe airbags did not deploy in a crash.
- owner complaints
- 16
- of this car's complaints
- 3%
- typical mileage
- 65,000
- recalls
- 2
Airbags did not deploy in a crash by model year
What owners say
The contact owned a 2011 Toyota Prius. The contact stated while driving 30 MPH, the vehicle accelerated at uncontrollable speed, and an unknown warning light illuminated. The contact depressed the brake pedal desperately and the vehicle would not stop. The contact swerved into the lane of the opposite direction causing the contact to strike the front passenger end of the vehicle traveling in the opposite direction, causing the other vehicle to drive into the woods, and the contact vehicle spun in a circle. The contact stated he pulled the emergency brake causing the vehicle to come to a complete stop. No air bags deployed. No one was injured but the contact was unaware if there were any injuries to the other driver. A police report was filed. The vehicle was towed from the scene and later deemed a total loss. The manufacturer was contacted, and they stated that the accident was being investigated. The failure mileage was 3,000.
ON Sept 9th, 2022, I was involved in a collision, traveling approximately 30 - 40 MPH and struck a vehicle that pulled into my path. I struck the other vehicle perpendicularly (T-Boned). My vehicle impacted on the front, initially, and then on the driver's side at full force. The result of the accident caused the front bumper to be damaged and the entire left side of the car was crushed. The force of the accident caused the driver's window and port-hole to shatter. The AIR BAGS DID NOT DEPLOY. None of the air bags deployed. The vehicle is still in the auto repair lot and has yet to be inspected by anyone. There we NO prior indicators of any problems with the airbag system.
The contact owns a 2011 Toyota Prius. The contact stated that she was hit by another vehicle while turning left onto a highway at 5 MPH. The contact was hit on her driver-side door at approximately 60 MPH and the airbags did not deploy upon impact. The contact stated that the driver seat had collapsed backward onto the rear driver seat which sent her over the steering wheel and into the windshield. The contact lost consciousness upon impact and when she came to, her hands were dangling over the steering wheel with her head pinned to the windshield glass. The contact was removed from her vehicle by authorities and was transported to the hospital by ambulance. The contact was treated for a broken sternum, four broken ribs, two on both the left and right side of her body, and severe bruising on both the left and right side of her entire body. The contact stated that five occupants inside the other vehicle were all transported to the hospital including a four-year-old child whose car seat broke upon impact. The whereabouts and injuries of the occupants are unknown. A police report was filed at the scene. The vehicle was towed to an independent tow yard but had yet to be destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 117,000. The VIN was not available.
Air bags failed to deploy after being rear ended straight on at 55 MPH, not a single airbag deployed.
Tl* the contact owned a 2011 toyota prius. While driving 40 MPH, the vehicle lost power without warning. As a result, the contact crashed into a tree and a cement barrier. The air bag failed to deploy. The vehicle was restarted and was able to be driven to the contact's residence. The contact sustained back, neck, and chest injuries that did not require medical attention. A police report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was later deemed destroyed. The contact stated that the VIN was included in the federal safety agency campaign number: 18v684000 (hybrid propulsion system). The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 72,000.
Got hit on the front left side of veh. Not at fault and I believe the other party might have provided false papers. But the reason for the complaint is my airbags didnt deploy??? Front bumper cover bumper and radi. Had damages. In my nonenexpert opinion enough to cause it to eeploy
Tl* the contact owned a 2011 toyota prius. While the contact's brother in-law was driving approximately 30 MPH, the rear passenger side of the contact's vehicle was struck by another vehicle. The contact's vehicle spun around and crashed into a guardrail. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was towed to a tow yard. The insurance company declared the vehicle totalled. The manufacturer was not made aware of the failure. The failure mileage was 65,290.
Tl* the contact owns a 2011 toyota prius. While attempting to park, the driver depressed the brake pedal and suddenly the vehicle accelerated forward and crashed into a pole. During the crash, the front end sustained significant damage. The air bags did not deploy. No injuries were reported and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 21,000.
My wife was driving our 2011 prius during stop and go traffic. She said the car just took off on her on it's own she tried to brake but it wouldn't stop. It crashed into the motorhome that I was driving. The air bags never deployed. The car was totaled due to the extensive damage.
On friday, jan. 16, 2014 my husband made a right had turn from a stop sign onto a road in toledo, oh. An oncoming vehicle did not see him and turned into the front drives side smashing the door into my husband. His head went through the window and the side air bags did not deploy. Our frame was smashed, door smashed, front tire bent in, dashboard was bowed and broken, front, small side, and main drivers side windows broken. The car was found to be a total lose, my husband had to seek medical attention, but my main questions is why did the side air bag not deploy 02/05/15*lj updated 6/9/2015
Tl* the contact owns a 2011 toyota prius. The contact stated the air bags failed to deploy after another driver crashed into the driver side of the vehicle. The contact sustained unknown injuries. The contact was not aware if the passengers occupying the other vehicle sustained any injuries. A police report was filed. The vehicle was completely destroyed. The vehicle was towed. The approximately failure mileage was 60,000. Updated 11/21/14*lj the consumer stated the failure of the airbags was reported to the manufacturer. The consumer believed the air bag should have deployed. Updated 5/5/2015
Service bulletins that may apply
- Condition in which a musty smell is present
- Toyota Safety Recall and Service Campaign
- Revision notice
- Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active
- Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in...
- Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt...
- Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags.
Related recalls
Air bags: side/window
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
- Risk
- If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1‑800‑331‑4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Recall number 16V487000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
- Risk
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1‑800‑301‑6859.
Recall number 13V014000 · Recall details
Questions about the 2011 Toyota Prius no deployment
Is airbags did not deploy in a crash a common problem on the 2011 Toyota Prius?
16 of 522 owner complaints about the 2011 Toyota Prius (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2011 Toyota Prius?
There are 2 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Toyota Prius
ABS 131Headlights 49Brake failure 22Jerking 21Warning lights 21Stalling 15Loss of power 14Spongy pedal 13Check engine light 11Oil consumption 10Sudden acceleration 8Knocking 7Adaptive cruise 5Fire or smoke 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Toyota Prius?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history