This vehicle has been burning oil for the past 10,000 miles. Vehicle has had all services and synthetic oil changes done from day 1 at the dealership. Oil changes every 5,000 miles since day 1. At 90,000 miles the car started burning oil excessively. Complaints and diagnostics were attempted at toyota franchise dealerships but they failed to find the issue. Finally at 100,000 miles the engine failed due to head gasket failure. This vehicle is classified as a partial zero emission vehicle and it is registered in a state that follows california air resource board regulations and is being serviced in a state that follows as well. Under the pzev regulations, toyota warranties emission related components for 15 years or 150,000 miles. Under toyotas warranty guide it states seals and gaskets are covered. The manual does not clarify any further leaving the coverage level vague and questionable. Upon trying to get toyota to replace the engine, they gave us a week of no responses and finally declining the claim even when the manual states it should be covered. The oil burning issue with this motor is a big problem that toyota has been trying to cover up. Toyota is quoting $13,000 for engine replacement. They have a service bulleting regarding the oil burning because it's a known issue, but they only honor claims under the 5 year 60,000 miles power train warranty.
2012 Toyota Prius: excessive oil consumption
5 of the 425 complaints about the 2012 Toyota Prius describe excessive oil consumption.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 0
Excessive oil consumption by model year
What owners say
Bought this car brand new in 2012 and have always performed maintenance on time. Between the last oil change and this oil change the prius is burning oil and I am having to add at least two quarts of oil before it is back on the dipstick. I am noticing this is a problem with the 2010-2014 prius and that toyota has done nothing to solve it. I do not want to be on a long trip and burn through oil and lock my engine up causing harm to myself or others.
Excessive oil consumption. When I checked the oil level before the next scheduled oil change, I found no oil on the dipstick. On my last oil change, I was not told I had a problem with my oil consumption. Had to buy oil in a hurry as I did not want to drive the car without oil.
Excess oil consumption
2012 toyota prius has been consuming large amounts of oil since 89000 miles. Dealer completed an oil consumption test, of course if passed. Dealer stated rave4's and camry's have had same issue and they issue recalls. Toyota has yet to accept responsibility and replace the pistions to correct the oil consumption.
Service bulletins that may apply
- Obsolete notice
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
- This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life...
- TT: HVAC drain tube is found to be blocked/clogged.
- Obsolete notice
- Warranty Enhancement Program: Toyota has received reports of a rough idle and/or rattle noise from the...
- Revision notice
- TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message
Related recalls
No recalls on record for this model year.
Questions about the 2012 Toyota Prius oil consumption
Is excessive oil consumption a common problem on the 2012 Toyota Prius?
5 of 425 owner complaints about the 2012 Toyota Prius (1%) mention excessive oil consumption. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2012 Toyota Prius?
There are 0 recalls and 57 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Toyota Prius
ABS 105Headlights 43Brake failure 30No deployment 19Spongy pedal 13Warning lights 13Stalling 11Check engine light 9Loss of power 9Sudden acceleration 6Grinding brakes 5
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