2016 Toyota RAV4: sunroof shattered

Filed Oct 30, 2024 · CA

Sunroof exploded while driving on the freeway, approximately 60 MPH.

Filed Feb 28, 2022 · Body · NM

I was driving down a highway on the afternoon of February 26, 2022, when we heard a loud pop. At our next stop, we pulled back the interior sunroof cover and discovered the sunroof had shattered spontaneously. It was buckled up, not down, so I don't believe anything on the highway hit the vehicle. We were very lucky the interior cover was closed at the time it happened, or it's possible glass could have fallen into the car on the driver or passenger.

Filed Apr 19, 2021 · 55,000 miles · NC

I was driving down the highway, traveling about 65mph when all of the sudden I hear a loud bang. I pull over my car and notice a large hole in my sunroof. I didn't pass under a bridge and there was no evidence a rock or other object was dropped on the roof. Additionally, the glass was curved upward, like a bottle top bursting from a bottle. The sunroof seemed to spontaneously explode. I believe the only possible explanation is a manufacturing defect.

Filed Dec 9, 2020 · 47,700 miles · WA

Have barely had my 2016 toyota rav4 a year, when last week just left work and turned onto the hwy about 10 min going about 65 MPH on a straight stretch. All of a sudden I heard a blast. First I thought someone shot the car, then thought must have blown a tire, but it was steering fine. I heard air and looked up at the sunroof and it had shattered and exploded, big chunk had blown out. More little pieces were blowing out so I shut the cover. Took a picture of my display showing temp, speed etc. Wasn't sure what to do, I was 30 miles from town, so I drove to gas station for gas, and took pictures. Next morning called toyota and told them what happened. He made me an appt. For later that day. I said it should be no cost to me as it's obviously a defect in the sunroof. He said we will take a look at it and see if a rock hit it or something. I said "no rock hit it, it just exploded for no reason". Went to appt and service guy had only been on the job for a couple of weeks, they sent out maintenance manager. She tried to tell me a rock must have hit it, I argued that nothing hit it, it just exploded. Then service director came out, he said there's no way to prove what happened and that it should be covered under my insurance comprehensive for glass repair. I said sure with a $500 deductible that I will have to pay. He said well there's nothing that we can do. They wrote up a repair quote and gave that to me. Then a couple guys covered the sunroof with sticky plastic to keep the rain and other stuff out. Other than that they were no help, they said they had never heard of this happening, which I find hard to believe, so when I got home I researched exploding sunroofs and found that there are hundreds of complaints. I feel it is a defective sunroof and toyota should pay for the repairs.

Filed Jul 25, 2020 · 25,000 miles · IL

I was driving on a city street and I heard a loud cracking sound. My sunroof cracked and the glass shattered. I was not under any sort of underpass or tree.

Filed Dec 3, 2018 · Body · 2 miles · TX

Hello, my sunroof shattered without warning. One morning, I decided to open my sunroof. When I pressed the open button, the sunroof made a cracking noise that got worse as the sunroof opened. I was on a residential street at the time. Temp: about 65 degrees.,overcast.

Filed Feb 22, 2018 · Visibility · 25,000 miles · AZ

Tl* the contact owns a 2016 toyota rav4. While driving highway speeds, a rock struck the sun roof, fractured it, and caused glass to explode and implode inside the vehicle. There were no injuries. The vehicle was taken to a dealer (findlay toyota flagstaff, 5030 e marketplace dr, flagstaff, az 86004, (888) 736-7324) who at first indicated that they would replace the part. The dealer then stated that the part would be replaced by a warranty and the end result was that they refused to provide a replacement of the part and advised the contact to call the insurance company. The manufacturer was notified and stated that they would provide a follow-up response within a day to determine if they could remedy the failure by replacing the part that failed prematurely. The approximate failure mileage was 25,000.

Filed Jan 13, 2018 · Visibility · 10,000 miles · TX

Vehicle was traveling at the speed limit on an interstate highway. No other vehicles in front or side. The sun roof glass exploded. No personal injuries.

Filed Jan 2, 2018 · Visibility · 30,000 miles · NH

While driving the sunroof shattered sending galss onto my wife and the car behind us.

Filed Jan 2, 2018 · Visibility · 9,756 miles · MN

Sunroof glass shattered while driving on highway. Vehicle was under or near an overpass when the incident happened, so it is possible that something dropped from the overpass and struck the sunroof, but we did not see anything fall.

Filed Dec 12, 2017 · Visibility · 11,771 miles · MA

Tl* the contact owns a 2016 toyota rav4. While driving approximately 65 MPH, the sun roof exploded. The contact was not sure if the failure occurred from inside or outside the vehicle. The vehicle was taken to an unknown dealer and the contact was informed that she would be responsible for the repairs. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 11,771. The VIN was not available. *tt consumer stated ct state police were called and responded. They found no debris, no sign of any impact. They wrote as having been "spontaneous." updated 8/24/18

Filed Oct 25, 2017 · 13,000 miles · NH

I was driving approximately 25 MPH getting onto a major highway and heard what sounded like an explosion. I continued to drive and started hearing glass fly off my car and sliding around on my roof. I quickly pulled over, put my hazards on and slid back the sunroof shade. The entire center of my sunroof had shattered and appeared as if a giant rock was dropped on it. There was no sign of impact and I have already reached out to corporate headquarters and they offered absolutely no assistance in repairs.