The sunroof/moonroof glass on my 2017 Toyota RAV4 XLE suddenly shattered while I was driving on the highway. I heard a very loud explosion-like sound, and the sunroof glass broke unexpectedly. I did not observe any object, rock, or road debris striking the sunroof before it shattered. The remaining damaged sunroof and vehicle are currently available for inspection upon request. This incident put my safety and the safety of others at risk because the sunroof shattered unexpectedly while I was traveling on the highway. The sudden loud sound startled me while I was driving, and broken glass was left across the sunroof area and continued to break and fall from the damaged glass. I was concerned that additional pieces could come loose while the vehicle was being driven. The problem has not yet been reproduced or confirmed by a Toyota dealership or independent repair facility. The sunroof has not yet been professionally repaired. At this time, the vehicle and sunroof have not been inspected by Toyota or a Toyota dealership regarding the cause of the failure. I have photographs and/or video documenting the condition of the sunroof after the incident. There were no warning lights, dashboard messages, or other warning symptoms before the sunroof shattered. The failure happened suddenly and without warning while I was driving on the highway.
2017 Toyota RAV4: sunroof shattered
8 of the 308 complaints about the 2017 Toyota RAV4 describe sunroof shattered.
- owner complaints
- 8
- of this car's complaints
- 3%
- recalls
- 0
Sunroof shattered by model year
What owners say
Toyota RAV4 sunroof shattered for no reason. Car was sitting all day under my carport. I opened driver door. Needed to go back in the house. I closed the driver door. Sunroof shattered. If I had been in the car, or driving, it could have caused very serious cuts, or a deadly accident. No warning signs at all. Car is presently at Clearwater Toyota being fixed. Insurance (State Farm) has been contacted and is taking care of my claim.
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the federal safety agency to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the federal safety agency to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
While driving the vehicle, the sun roof glass shattered. The cover of the roof was closed, so no glass spilled into the car, but could have been dangerous if it the cover was open.
on a nice clear spring day in california, driving on the 101 freeway my 2017 toyota rav4 xle sun roof just Exploded..no trucks around me...and no overpasses...it just exploded outwards i belive....no warning .....could have very easily cause a serrious accident/injury...some glass dropped on driver/passanger...dome rolloed off top of the car.
The sunroof explodes / shatters for no apparent reason. Driving down the interstate at about 70 MPH, no other cars anywhere close to me in a wooded area and the sunroof shattered. I got out and looked at it and there was no damage anywhere near the sunroof, no chips, scratches, just a shattered sunroof. You would think that it might have been a rock thrown up from a car in front of me, but as I stated, there were no other drivers even remotely close to me on the interstate.
I purchased a new 2017 toyota rav4 in april and this incident happened in august. While driving on i15, I heard a loud explosion like a tire blowout followed by sounds of breaking glass and then wind. My sunroof had "exploded". I pulled off the road and examined the roof. There was no indication anything had struck the glass or my vehicle. The inside "visor" was closed at the time as was the sunroof. I had not passed under any overpass or other overhead structure I took the vehicle to the nearest dealer and they reported the incident to toyota. Toyota denied the "warranty" since I could not "prove" the glass had not been struck! The dealer replaced the glass at no cost "one time warranty". I am concerned this problem will reoccur since there was no cause determined. Photos attached
The sunroof exploded while I was driving at highway speed in high winds. No object or debris struck the vehicle. The sunroof simply exploded, likely from an undetectable defect in the glass and air pressure differential, coupled with torsional or air pressure differential forces caused by the wind. The glass of the sunroof exploded outward, with most of the glass being thrown out and behind the vehicle, and some landing on the sliding sunshade that covers the sunroof, that was closed at the time. The glass clearly shattered outward, as you can see in the images taken immediately afterward, attached.
Service bulletins that may apply
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- The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix...
- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Condition in which a musty odor is present
- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Toyota RAV4 sunroof shattered
Is sunroof shattered a common problem on the 2017 Toyota RAV4?
8 of 308 owner complaints about the 2017 Toyota RAV4 (3%) mention sunroof shattered. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2017 Toyota RAV4?
There are 0 recalls and 49 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Toyota RAV4
Headlights 28Fire or smoke 27Stalling 13No deployment 11Adaptive cruise 8Check engine light 7Brake failure 6Grinding brakes 6Collision warning 6Jerking 6Sudden acceleration 6Shudder 5Spongy pedal 5
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