After receiving the rav4hybrid fuel tank fix from toyota in march of 2021, my vehicle still only has a fuel capacity of 12.5 gals. The dealership states this is by design to allow room for splash back. 12.5gals does not allow for the toyota advertised range of 550miles per tank. I am getting ~470miles per tank, 80 miles short of the toyota advertised. The fix from toyota to replace the fuel tank and ascending unit had no change to my fuel gauge reading, distance to empty or fuel filling capacity. I contacted the dealer and took my vehicle back in again, the informed me I will never be able to put more then 12.5 gals of fuel in my vehicle and will only get ~470miles per tank; they were not able to provide an answer to the contradiction of what they were advertising the range of my vehicle shown at 550miles per the toyota documentation. Picture show is after filling the tank. 466 miles till empty and avg of 38.3 mpg. If I had 12.5 gals and avg of 38.5 that would be 478.75mile till empty. At 14.5 gals, the toyota advertised and 38.5 avg mpg it would be 555.35miles till empty. The only way 12.5 gals gets to the advertised range of 550mile on one tank is if the vehicle exceded the toyota advertise mpg of 41 city / 38 highway. It would require and average mpg of 44mpg
2019 Toyota RAV4 fuel system complaints
Page 3 of 10: complaints 41 to 70 of 269, newest first, as owners wrote them.
Toyota has not provided the parts to remedy a known recall. Manufacturer recall number20ta02 the federal safety agency recall number20v682 the dealership has had my leased vehicle for over 5 months and has yet to provide a date that they will have it repaired and drivable. While they have provided me a loaner from a second rate rental company, I am extremely frustrated that I am not able to drive the car I am required to make payments on. Due to my age, the rental company charges more for a comparable vehicle, so I am forced to drive a greatly inferior car to that which I am paying for. Additionally, at the end of my lease, the vehicle will have significantly fewer miles that my lease agreement allows (since it has been parked on their lot for so long, which will significantly increase the value of the vehicle for their resale. I have asked them to buy back my vehicle, and they have been unwilling to work with me, as they are not required to do per my contract. Ultimately, I am paying for something that I am not receiving and am spending even more money due to the fuel inefficiency of the loaner. I feel like I paid for a steak dinner and got a mcdonalds happy meal without the toy. I feel that I should be compensated with at least half of my monthly payment for the amount of time they have the car I am paying for sitting on their lot being unused. That would currently be $687.
Received notification of recall from toyota in january of 2021. Notice stated that part to repair condition would be available in late march. Latest information is that part will now be available in late april. Dealership has provided free loaner vehicle, but we want our rav4 back.
Tl* the contact owns a 2019 toyota rav4. The contact stated while driving at an undisclosed speed, the vehicle decelerated independently. There were no warning lights illuminated. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000. Vin tool confirms parts not available.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that germain toyota of naples located at 13315 tamiami trail n, naples, fl 34110, (239) 301-3313) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirm parts not available.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted toyota of new bern (5010 us-70, new bern, nc 28560, (252)637-7200) and it was confirmed that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to fred anderson toyota of raleigh (9101 glenwood ave, raleigh, nc 27617, (919) 890-3686) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Unable to fill gas tank so that the gauge reflects "full". Tank only shows about 7/8 of a tank.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. An unknown dealer and the manufacturer were contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called downeast toyota (652 wilson st, brewer, me 04412, (866) 620-9023) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to toyota of portland (55 ne broadway, portland, or 97232) and remained there for two months where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Recall for a fuel pump and toyota still does not have a fix after 4 months
Car stalls when acceliator is depressed while going foward before coming to a complete stop
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to gatorland toyota (2985 n main st, gainesville, florida 32609; (352) 224-3430) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Still waiting for toyota to remedy a recall issued oct 28 2020. They say there is no fix yet. This has been too long to drive with the risk of my vehicle stalling and potentially causing an accident.
I received a recall notice months ago and the recall has yet to be satisfied all the while my toddler grandchild is in this vehicle regularly. My biggest issue is the safety of a vehicle that may still at hwy speeds and result in a crash
Tl* the contact owns a 2019 toyota rav4. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called toyota of new orleans (13150 I-10 service rd, new orleans, la 70128, (504) 208-9416) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Didnt fill up gas tank and brake pressure is low. Its take too much space to stop.
About two months ago I purchased my first vehicle ever, it was a used car, as a new car owner I was super excited for my first car,driving out the dealership! But later on finding out that the car had some sort of recall on it ,not knowing what this meant, I started doing my own research and found out that this was a safety hazard for me and others on the road! Safety recall 20ta02
Car lost power twice, going up a steep grade. 'hybrid system malfunction' warning came on the screen, gas pedal did not work at all. I was unable to get to a safe place with children in the car, both times on the interstate. Driving up a steep mountain, about 50f weather.
Fuel tank does not fill up to maximum and leaves about 3-4 gallons short. This has been occurring since late 2019. I've brought this us to the dealership several times, but nothing has been done.
Fuel tank does not fill up all the way. Missing about 3 gallons.
Unable to fill tank to proper amount stated in the manual. Pump clicks off prior to the tank filling but it says it is full. Mileage to empty is less than stated when purchased. Ran out of fuel while driving! This is a known issue and toyota is giving run around trying to get it fixed. Dealership claims they can't duplicate it.
Defective fuel tank design only allows about 8-9 gallons rather than the 14.5 gallons its designed to hold. Toyota sent a letter last year that they acknowledge the issue but its not officially a recall. They said they would address it but no word from them yet. Dealership wants to charge me to look at it. Its as if they don't recognize the issue.
Gas tank will not fill up in the hybrid model. It stops at around 8 gallons, leaving almost 1/4 tank capacity. This has been the situation since I bought the car. The dealer is aware and verified the issue
Fuel guage does not work. It shows empty when there is gas in the tank
On dec 14, 2020 I received an interim notice from toyota concerning my 2019 rav 4. I bought the car new (leftover) on may 29, 2020. When I received the interim recall I had had the car for almost seven months with approximately 3500 miles on the odometer. Subject of recall: vehicle may stall while driving. "the vehicle may stop operating (stall) and the driver would be unable to restart it". "if a vehicle stall occurs while driving, this could increase the risk of a crash". "we will notify you again when the remedy is available".I have done extensive research since it involves my safety as the driver. As stated there is no remedy. The 'list' at toyota was started in jan of 2020 for affected models. My car was added to the list in oct which means I drove for two months before being notified of a very serious recall. The repair plan is divided into phases. My rav 4 was phase 10 (!!) but has been moved to phase 11. The target date for repair is late march but since there is no fix for the problem I doubt this date is feasible. After a lot of back and forth with toyota via the dealership and my insistence that the car is a danger to drive, especially on highways, I left my car at the dealership and received a loaner. I am a 70 year old widow and spending $36,000 for a car was a very big decision. I am still making monthly payments on a vehicle sitting at the dealership indefinitely.I have spoken with toyota representatives about repurchasing the car for the purchase price but apparently they rarely do this. The fact there is no replacement part leads me to conclude toyota is reckless and uncaring about the lives of its buyers. I have dealt with many recalls in my lifetime but nothing as frightening as this. I feel strongly toyota has a responsibility to the consumer to offer a monetary (repurchase price) solution to the interim recall . (I don't know how to upload)
Tl* the contact owns a 2019 toyota rav4. The contact stated that while idling at 35 MPH, the vehicle accelerated forward without warning. The contact received notification of the federal safety agency campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was taken to venice toyota (900 us-41 byp, venice, fl 34285; (941) 484-9000) where it was confirmed the vehicle was working as designed and that the part was not available. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 1,000. Vin tool confirms parts not available.
Received notice from toyota in october regarding defect in low pressure fuel pump. Have not received any information since.
Fuel tank will not fill completely. When fueling, the pump consistently shuts off before tank indicator reaches "full". Toyota is aware of this issue but refuses to fix my vehicle despite the customer support program notification which is currently occurring. I visited my dealer who was able to fill the tank by repeatedly adding small amounts of gasoline each time the fuel pump shut off. New jersey, where I reside, does not allow for self-service filling and it is not practical, nor safe, to fill the vehicle in this manner. Toyota acknowledges that there is an issue with the shape of the fuel tank and/or the fuel sender gauge. Given toyota's unwillingness to address this known issue, and the hazardous situation created by repeatedly restarting the fuel pump after each shut-off in order to reach "full" on the tank, toyota should be mandated to initiate a recall of all affected vehicles, where "affected" includes all vehicles that fail to fill the tank after the initial shut-off of the fuel pump.
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