The contact owns a 2020 toyota rav4. The contact stated while driving 70 MPH, the contact heard an abnormal sound coming from the vehicle. The contact stated that the sun roof glass was shattered. The contact stated that the sun roof glass shattered without incident or impact. The local dealer was contacted to schedule an appointment for the vehicle to be inspected however, the dealer was extremely busy and was unable to inspect or repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
2020 Toyota RAV4 visibility complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
When vehicle was stationary and in covered carport sunroof spontaneously popped and shattered
Front windshield defroster is located in the center 1/2 of the windshield, but not on the left or right side. As such, the left and right side of the windshield will ice-over during normal winter snow conditions. Additionally, passenger-side windshield wiper falls outside of the defroster and will freeze over, allowing the wiper to build-up ice that may scratch the windshield. Because of the automatic weather system, it is also possible to ruin your windshield wiper motor from the automatic weather system turning the wipers on to full in an attempt to try and remove the ice. Because the ice never melts, it can't wipe the ice off and thus continues wiping at full-speed. If this persists, motor will burn-out leaving both wipers out of commission. I had this problem while driving on a mountain highway in normal snow conditions. Both sides of windshield located outside of the center 1/2 froze over and became hard to defrost, and the passenger-side wiper had an ice build-up. Seems to affect the 2019-2021 model rav4 as well as some 4runner models with the same defroster build.
I bought my 2020 rav4 le VIN: [xxx] last jan.2020 I noticed the back door glass has a lot of circles coming from effect of suction glass handler these circles become very visible with humidity and cause decrease in my vision to the back of my car specialty at night I can't decide how far is car behind me and totally unsafe. When I tried to complain to dealer they are so rude and not cooperative, store manager his name [xxx] said you can complain to toyota not us insisting on its not a defect in my car . Just fyi I recorded my complain at dealer office 2 times. Then I contacted toyota and they file case number [xxx] asking me to give them time to investigate on 12/11/ 2020 at 6:20 pm est I received phone call from case manager her name is [xxx] the phone call is recorded she said after investigations all rav4 2020 has same problem of circles in hatchback glass door and it comes from the way how the car built and this makes the glass contains a lot of circles I told her this defect in the car because it decreases my vision she said toyota does not consider these circles a defect its just because the way the built the car. Please help me I paid a lot of money to buy brand new car then surprised with this problem and toyota consider this not a problem information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My windshield was hit by a small rock from the van on the left lane. It caused a chip but it cracked almost 15 inches across my windshield. I have seen chip from my previous vehicles but it never left a crack, that insurance covered it with no deductible. Other than needing the windshield to be replaced, it needs to be calibrated too or some sensors won't work. That's another $390 plus tax from toyota service center. I spoke to a representative from autoglass now located at raleigh, nc, that I contracted to replace my windshield, she said they've been getting a lot of rav 4 lately with the same issue. This is so frustrating. I went to the grocery store and spent $20, just to spend $600 cos of a broken windshield. Toyota put a cheap kind of glass that it cracked by a small rock. This vehicle isn't cheap either. Toyota, what can you do for us consumers? This is such a hassle and expensive inconvenience.
Side mirrors vibrate at highway speeds. Makes it hard to see when changing lanes.
Side view mirrors on both driver and passenger side shaking when on highway speed
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Toyota RAV4?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history