The contact owns a 2022 Toyota Rav4. The contact stated that the infotainment system continuously rebooted at startup and while driving. Additionally, the contact stated that while reversing, the rear-view camera image was brief and intermittent. The vehicle was taken to the dealer for a diagnostic test; however, the error message "System Access Denied" was retrieved. The dealer determined that the infotainment system needed to be replaced. The manufacturer was notified of the failure by phone and confirmed the assessment of the dealer. The failure mileage was approximately 53,800.
2022 Toyota RAV4: screen or infotainment failure
5 of the 150 complaints about the 2022 Toyota RAV4 describe screen or infotainment failure.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 0
Screen or infotainment failure by model year
- 20251
- 20246
- 20234
- 20225
- 20201
- 20192
- 20181
- 20162
- 20152
- 20144
- 20061
What owners say
My infotainment screen went black while I was driving at night and it will not come back on. There was no warning. I took it to the dealer and they said that the system had failed. I saw on line that there was a recall for this very issue but my car is a '22 and not included in the recall, but I think it should be. This poses a safety hazard and I don't believe that this should happen under normal circumstances for a car of its age and relatively low mileage. I think this model year should be included in the recall and that Toyota should pay for the repair, which is quite expensive. The receipt on the diagnostic says the radio works, but it does not. It goes on when you push the power and immediately goes off.
The infotainment screen and its buttons do not work. All I see when parked or driving is an unresponsive black screen. There was no warning prior to the screen not functioning.
The radio screen in this vehicle keeps going black. When it is connected to CarPlay, the GPS will randomly shut off. At times, the radio steering wheel controls and the volume knob on the radio will not adjust the volume creating a safety hazard as I not able to lower or turn off the volume. Freeway Toyota in Hanford California did a software update about a year ago in relation to the same issue but the issue persists.
Lurching transmission when under mild acceleration at low speeds. Infotainment system does not work correctly and causes all infotainment controls to become unresponsive.
Service bulletins that may apply
- Obsolete notice
- Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System...
- Some RAV4 vehicles power seat where the automatic seat adjustment by the memory function does not work.
- Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle...
- MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs) upon cold soak start up...
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- To assist with the early detection and early resolution of audio related concerns you may be asked to...
- Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System...
Related recalls
No recalls on record for this model year.
Questions about the 2022 Toyota RAV4 screen failure
Is screen or infotainment failure a common problem on the 2022 Toyota RAV4?
5 of 150 owner complaints about the 2022 Toyota RAV4 (3%) mention screen or infotainment failure. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2022 Toyota RAV4?
There are 0 recalls and 38 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Toyota RAV4
Check engine light 9Sunroof shattered 9Stalling 8No deployment 6Collision warning 5Jerking 5Loss of power 5Won't start 5
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