2024 Toyota RAV4: screen or infotainment failure

Filed Jul 8, 2026 · Driver assistance · PA

Reversed camera stopped working. Giving a blank screen. Mechanic says it is the camera itself and not covered under recall. Vehicle is no longer under warranty due to mileage.

Filed Jun 25, 2026 · Electrical · 17,500 miles · OR

The contact owns a 2024 Toyota Rav4. The contact stated that while driving approximately 30 MPH in a neighborhood, an advertisement unexpectedly appeared on the center display and obstructed the navigation screen. The contact stated that on the most recent failure, the navigation screen returned after a short while; however, on a previous occasion, the navigation screen could not be restored without restarting the vehicle. The contact expressed concern that the condition prevented access to the navigation system while driving. The vehicle was taken to a dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure; however, no response was received. The failure mileage was approximately 17,500.

Filed Mar 9, 2026 · Electrical · OH

The 12.3 in multi media display keeps going blank while driving I have taking it back a couple of times and still does it on the way back from a trip this year the screen went blank while I was using the map in a city and about got into a accident

Filed Mar 4, 2026 · Driver assistance · WI

Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed.

Filed Nov 6, 2025 · Driver assistance · WV

The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!

Filed Oct 16, 2025 · Electrical · OR

The contact owns a 2024 Toyota Rav4. The contact received notification of the federal safety agency Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the instrument panel and the infotainment center had blacked out intermittently. The vehicle was taken to the dealer, but was not diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was unknown.