Tl* the contact owns a 2004 toyota sienna. While the vehicle was parked the contact noticed the dashboard on the passenger side was cracked. The contact was concerned that the air bag would not deploy if a crash occurred. The vehicle was taken to the dealer for diagnostic testing. The technician stated the dashboard had to be replaced. The vehicle was not repaired. The approximate failure mileage was 45,000. The consumer stated the dashboard was cracked in several places and there was a visible yellow material in several places as well. Updated evoq 11/15/11
2004 Toyota Sienna body complaints
Page 12 of 33: complaints 311 to 340 of 962, newest first, as owners wrote them.
The passenger power sliding door cable has broken. I have seen this complaint numerous times on the internet. The repair is costly since the design has the cable as part of the motor assembly. Bad enough that the doors stick off and on all winter anytime the vehicle is left outdoors (or just being driven), but to not make the cable a serviceable and repairable part seems an engineering mistake. Exposed seals and cables are not a well thought design.
Sliding doors (both drivers and passenger sides) the cable assembly has snapped on each of the sliding doors of the vehicle nearly whipping my sons leg as he entered. The door then could not be closed, forcing us to drive to the dealership with the sliding door wide open. I have heard of other instances where people have been stuck in the door as the assembly broke upon either opening or closing.
At approximately the same time, days apart, both sliding doors stopped working. The left door would beep continuously indicating that it was ajar. With some grease and help from a mechanic, this problem resolved but has happened twice since. Two days later, the sliding door on the right made a horrible scratching sound when closing. When the door was opened a second time, the cable snapped. From what I understand, it is quite costly to repair this. I love my toyota, but I am not willing to spend upwards of $1500 to fix a problem that evidently is an issue with other owners of siennas. I am hoping that toyota would consider a recall as there is an obvious flaw in the door mechanism causing the cable to break.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the dashboard was cracked from the driver side and extended to the passenger side. The contact did not take the vehicle to the dealer. The contact called the manufacturer and filed a complaint. The manufacturer advised that because the vehicle was out of warranty there was nothing they could do to assist. The contact was concerned that the cracks could cause damage to both the driver and passenger side air bags. The failure mileage was 144,028.
My 2004 toyota sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. Toyota knew of hundreds of such complaints, but did not do a recall. Instead they allegedly extended the warranty to 50,000 miles. I never received any information from toyota regarding the potential problem and it doesn't appear that toyota sent any owners such info. Regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. Toyota shops claim they have to replace the entire door at a cost of $2,500, and toyota will not cover the repair/replacement. Given the countless complaints from toyota sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. I did nothing that would have caused the damage to the wield, and there was nothing I could have or should have done to prevent the wield from breaking.
The left side automatic sliding door was stuck in an open position. Our car was packed with our 5 kids. They door could not be closed automatically or manually. What occurred was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. In order to move, we had to cut the steel cable (which wasn't easy). Which allowed us to close the door manually. The door can not be fixed by simply putting another cable in. It requires the entire motor assembly to be changed. Which cost between $1500-2000.
Tl* the contact owns a 2004 toyota sienna. The contact stated whenever accessing the front drivers side door there was unusual noise and then the door would open abruptly or close with force. The vehicle was taken to an authorized dealer for diagnostic testing where the technician stated the check strap plate fractured which would require replacement of the door. The vehicle was not repaired. The manufacturer extended the service warranty; however, the vehicle was ineligible due to the mileage. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Updated 12/12/11*lj the consumer stated without the check strap in place, there is nothing to prevent the door from being forced closed or opening suddenly. Without the check strap in place, the driver would have to support the entire weight of the door to hold it open when exiting and entering the vehicle. The consumer stated he installed bolts to replace two of the broken spot welds and the door worked fine until october when the thin metal began to split apart in the check strap pocket from the stress of the door's weight. Updated 05/11/12
Beginning at about 40.000 miles the vinyl cover of the dash-board began to develop fine cracks. These were pointed out to the dealer, but the warrenty had expired, so remedial action was not offered.. *tr the cracks have now developed into a major deteriation of the entire dash board , especially the area over the passenger air-bag.it appears the problem is caused by the loss of platsicizer from the vinyl, resulting in a brittle cover. We are very concerned from a safety viewpoint, that if the airbag deploys, the fragments of brittle vinyl will preceed the the airbag, striking the right front passenger in the face. Toyota company has refused to cosider my request for replacement. My case number with them is: 1109200414 we request your opinion on this matter.
Power sliding passenger door no longer operates with the keyfob remote, or the door switches. The door will open if the handles are used to disengage the door.
The passenger side sliding door has a middle hinge that now sags and prevents the door from closing or opening properly. Often, the passenger side is the safest side to exit the van, and without this door opening or closing properly, the more dangerous driver's side door must be used.
Power sliding door of toyota sienna le 2004 fails to open. Happened when car battery ran out of power. After battery was charged by an aaa mechanic with jumper cables, power door could open and close again. After driving the van for a few miles, power door started opening and closing by itself. Very, very dangerous as van was being driven on a busy highway. After I pulled up on the side road, power door kept opening and closing, but not getting successfully closed by itself. I helped the door close successfully by pushing it fully to closed position. Door is stuck in closed position since. Electronic controls and manual knobs don't manage to open the door.
6/13/2011 I brought my 2004 toyota sienna to the cedar rapids toyota to check the electrical right sliding door as it was hard to open using the electrical system and manually. Toyota applied white grease and the door was less hard to open. No electrical check was performed. 7/9/2011 that same door would not open electrically and, while opening it manually, the door made a strange noise; then, the rear quarter glass of the wing window shattered. The electrical sliding door stayed stuck in a semi-open position. Being late saturday, it could not be repaired and had to drive home with that door open, shattered glass all over the floor and seats and the deafening beeping automatic sound/signal that indicating a door is open. 7/11/2011 the car is taken to toyota of fort worth. A supervisor was called in and, despite no investigation whatsoever, the conclusion was that nothing could be done and that I should bring the car to a body shop because it didn''t look like a mechanical/electrical failure. I took the car to the body shop (sterling fort worth.) once the door was stripped of its components, the body shop found that the door''s power slide control motor was noticeably chafed with cables linking the motor to the door all twisted. The motor was replaced but the issue recurred and also the second motor showed chafing and twisting, not allowing the door to work. The body shop concluded that the cause of the problem is the sliding door control module which controls the motor. For safety reasons I agreed with the body shop to disconnect the motor to allow the manual use of the door. Both body shop and toyota conclude that the issue cannot be resolved because of a design flaw which does not allow for the installation holes of the module to line-up with the door. Toyota specified it does not have a manual or a design to share with anyone to fix the issue.
Electric sliding van door has failed on passenger side, will not open or close. Manual sliding side door on driver side is very difficult to open and close. Very dangerous in event of crash or fire. Dealership estimates over $1000 to fix. There are over six hundred similar complaints at http://townhall-talk.edmunds.com/direct/view/.f0eb3fd/600 please help. Thank you.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the vehicle was parked when she opened the passenger side automatic sliding door but the door would not close. The contact examined the door and noticed that it was detached from its tracks. The vehicle was taken to an authorized dealer and was in the process of being repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 78,000. Updated 01/10/12*lj the passenger door came apart. The dealer replaced the roller hinges, electric motor, cables and sliding door rails. Updated 03/12/12
Passenger side power sliding door is stuck open and will not close.
The front driver side door weld of door check mounting panel has failed. The door can swing open dangerously if not repaired.
Power sliding door cable broke due to the fact it is exposed to the elements of the rain and snow and ice causing the cable to rust and break door will not open this is a safety issue toyota needs to address this issue if there was an accident this could be deadly for my family if they can't get out!!!!!!!
Failure of electric sliding door cable. Cable that pulls electric sliding door open rusted, failed and snapped in half. Failed cable now hangs outside the vehicle (below the rear passenger's side window) dangling from the door track.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the sliding door cable broke and as a result she was unable to close or open it automatically. An appointment was scheduled with the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 93,000.
Power sliding door cable broke.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the rear driver side sliding door separated from the hinge, causing the side glass to fall inside of the vehicle and onto a child. The manufacturer denied any assistance with repairs to the vehicle. The dealer was in the process of repairing the vehicle. The failure and current mileage was 90,000. The VIN was not available.
The passenger side power sliding door cable snapped causing the power door to fail. We did not realize it was broken at the time and the door did not fully close and latch. Our 7 year old son was in the seat right beside that door and we drove 20 minutes home before we realized the door was not fully shut. This seems like a serious safety hazard as a child could potentially fall out of a moving vehicle with an unsecured door. This should be corrected immediately.
The right side automatic door will not engage when button is pushed. It only engages when handled are used both inside and outside.
2004 toyota sienna. Consumer states problem with failure of door check mounting panel resulting in broken door welds *tgw the consumer stated the driver's door began making a popping noise when it was opened. Three out of six door welds had broken and the only effective repair, was to have the door replaced at a cost of $2206.23. The consumer learned the problem was a result of an engineering flaw, and toyota had recognized the problem and responded with a warranty enhancement for the issue. However, with the warranty extension, the door did not begin to show signs of a problem until outside of the extended warranty period. Toyota was willing to pay 25% toward the cost of the repair; however, the consumer believed that was unsatisfactory and believed toyota should cover the entire cost.
Right rear sliding power sliding door cable broke rendering the door inoperable. Cable snapped with the door in the open position and door could not be closed.
Cracks in dashboard from door to door .... Our sienna has been garaged for about two years and has about 83k miles on it. A short while ago we noticed that there was a crack line in the dashboard material that was along the line where the material connects to the instruments panel unit, the rnetertianment unit, and the glove box area. Upon closer examination we found the cracks stretch to the dashbaord area that wrpas around to the closed doors on both sides. This material must be defective because this vehicle has been well takn care of and is mostly garaged. I've never had a vehicle do this before.
Both sliding door motor cables have broken on my 2004 toyota sienna. One door was stuck in an open position, and the other one could only be opened six inches. I have now paid toyota dealerships over $4,000 to fix the motor cables for both doors. With one stuck open, I couldn't transport my children. I live over 30 minutes to the nearest mechanic, so it was very fun driving the car to a dealership. I think that it is a safety issue especially if the doors stick open. The dealership stated that they have never seen this before, but I am now seeing several complaints about this, and that toyota has a tsb on this problem.
Total failure of rear liftgate struts (manual liftgate). Cannot support weight of liftgate; liftgate drops immediately when released. Similar to problem in recall 08v244000 for sienna power rear liftgate struts.
The cable on the power sliding door snapped and the door is now completely inoperable. The door cannot be opened manually or electronically. This is a very serious malfunction as it could pose a threat to exit in an emergency. Toyota wants $2,200 per door to fix this problem. Quite clearly, this is a safety issue.
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