The night of september 5th, the righthand power sliding door on the minivan jammed in a halfway open, halfway closed position while the vehicle was parked. Switching to manual override did not release the door and allow it to close; the door could not be closed until a mechanic replaced the power door motor and regulator assembly. Uncertain if replaced parts are still available. Our mechanic noted that he'd never seen another power door design where the door could not be closed in the event of a motor failure.
2004 Toyota Sienna body complaints
Page 16 of 33: complaints 431 to 460 of 962, newest first, as owners wrote them.
Driver side front door check mount is spot welded. Spot weld has broken causing the door to freely swing posing a risk of injury to me, my wife and our two children. Toyota has issued a tsb "enhancing" the warranty to 5 years or 100,000 miles to fix it free of charge. I bought the vehicle used and never heard of this tsb until the problem happened and my vehicle is now 6 years old.. Local dealership denies the tsb exist even though I have a copy. At what point does someone step in and make toyota issue a recall due to the safety concerns when 592,100 vehicles are involved. Here is a portion of an article about the problem from edmund's : by bob holland | october 26, 2007 yet still more bad news from the toyota camp: now we're learning that as many as 592,100 sienna minivans may have problems with their front doors. It affects 2005 ' 2006 models. Toyota spokesman john mccandless tells inside line in an e-mail message: "we are notifying owners of 2004-'06 siennas of a warranty enhancement in the event they encounter a problem with the front door check mounting panel indicated by a popping noise when the driver or passenger front door is opened or closed. The panel's spot welds may have become detached." this could cause a problem with the door opening and closing... This should be a recall!!!!!! Just because my vehicle is excluded by 8 months by toyota makes the life of me and my family less valuable..
Tl*the contact owns 2004 toyota sienna. The contact stated that the cables on the rear sliding passenger doors were covered with rust and broken and prevented the contact from opening or closing the door. The failure occurred to both rear sliding doors. The dealer stated that this was a known problem, but the cable was not covered under warranty and there were no recalls. The failure mileage was 80000 and the current mileage was 101000. Updated 12/30/10 *bf updated 01/10/11
2004 toyota sienna minivan. Toyota has recognized that there was a safety issue with the driver's door mechanism in 2007 and an extended warranty was issued to repair the problem and it included my vehicle model specifically. I however, did not get any mail regarding the issue. The only time I was made aware of it is when I mentioned it to my personal mechanic and he is the one that printed the letter for me on may 07, 2010 from an internet site. I took my car in for repair of the problem today on august 25, 2010 and the toyota dealership charles maund toyota in austin texas failed to honor and repair the problem on today's date stating because of some technicality they will not honor the repair it at no cost to me anymore, and do not consider it a safety issue anymore. The door still has the potential of breaking off , the hinges that hold it are defective and broken and make a loud noise every time one opens or closes the driver's door. It is actually a true safety issue if the door falls off and no one can drive the vehicle. It is a manufacturer's defect and it has to be repaired at no cost to the consumer even if it is out of this arbitrary time frame that the company had created. The manufacturers are responsible for their work and honoring their products' safety. Toyota's position is just unacceptable to create that are unsafe and not stand behind them and repair them when necessary.
We own a 2004 toyota sienna xle and have owned it for 5 years. Last year, our automatic sliding door (passenger side) cable snapped, making the door unable to open automatically. We had been using it just as a manual door, and have recently been having problems with both sliding doors unable to open at all, even manually. It seems to have something to do with the locking mechanism. It is as if the doors are still locked even though they are not. This is a dangerous problem, and after some research I have found that this is not an isolated incident, but rather that this is an inherent problem with this particular vehicle. With so many owners having these same problems, I think toyota should issue a recall instead of making money on having them have to fix it themselves. They are very costly repairs.
Rear hatch struts suddenly failed to hold rear hatch up, coming down on people when they are removing contents from the rear compartment of the vehicle. Rear hatch is hard to open as well.
The driver's side sliding door on my 2004 toyota sienna began to get stuck when in the automatic position over a two month period. Then we had an incident where the door would not close. We have taken the minivan to a toyota dealer and they have said the whole motor has to be replaced, which is $1700 including labor. I am now aware that this is a common problem for that year's model, which would imply that it is not just normal wear and tear, but a defective part or a defective design. Given the cost of the repair we have decided not to have the problem fixed, but will rather use the minivan with only one operational door.
Tl* the contact owns a 2004 toyota sienna. The contact was opening one of the vehicle doors when she heard a loud pop near the door hinge. The noise would occur whenever the door was opened or closed. The dealer advised that the door would need to be replaced to correct the noise. The vehicle was not repaired. The approximate failure mileage was 46,000 and the current mileage was 46,500.
2004 sienna, the right side sliding door cable coating is braking down. The door is not closing properly and is hard to move in either direction manually. Still investigating issue to see if repairs are possible or if new assembly will be required. Concerned about safety of door operation as many others. We have stopped using that door at this time.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the passenger rear sliding door cable casing broke and the cable completely rusted and broke off as well which made it impossible for the door to open fully. After inspecting the drivers rear sliding door, the contact noticed that it was starting to display the same symptoms. The vehicle was taken to an authorized dealer while the vehicle was covered by the warranty but the dealer stated that there was nothing wrong with the vehicle. After the vehicle was no longer under warranty, the vehicle was taken back to the dealer acknowledged the problem but would not offer any assistance. The contact had not spoken with the manufacturer when the complaint was filed. The vehicle was not repaired. The current mileage was approximately 109,000. The failure mileage was approximately 104,000.
Tl* the contact owns a 2004 toyota sienna. The contact stated when he opening the rear door hatch manually, the door would abruptly swing upward. The door has struck the contact under the chin as well as other passengers in the chest area. The dealer replaced the rear hatch struts but to no avail. The dealer advised that the failure was normal. The failure and current mileages were approximately 54,000.
2004 toyota sienna - cables snap and the sliding doors do not operate correctly costing $1600 to fix.
Rear manual liftgate on 2004 toyota sienna unexpectedly closes. Toyota was supposed to have extended the warranty on liftgate to 6 years unlimited mileage but now refuse to correct problem. Contacted them before the 6 years had ended but they never returned calls until 6 year limit had passed. Liftgate has fallen on people 2-3 times and has to be manually held open to use rear compartment.
2004 toyota mini van sliding doors freeze shut. I owed two other mini vans without this problem. They have frozen shut every winter.
I am the original owner of a toyota sienna le 2004 that currently has 58k miles and is kept in garage under cover. Recently I noticed that the dashboard started to crack in several places. The cracks opened in the plastic top of the dashboard over the clocks panel and near the air conditioner exits. I want to know if there is any recall from toyota USA company regarding this matter or if this defect has been reported by any other consumers with this model of toyota vehicle. I would appreciate your investigation and notify me of any information you find.
2004 toyota sienna. Approx. 60,000. Per recall, both rear gate struts were replaced on 8/26/08. Since then, rear gate automatically closes when it's remotely opened (I.e., opened with the key fob or console button) and it reaches its point of highest travel, thereby presenting a danger to persons standing under the gate. I returned the vehicle once to the dealer which said a technician would replace the "bumpers" or "stops," but the problem continues.
2004 toyota sienna. Approx. 85,000 miles. Cable which controls the right-side sliding door rusted and broke. Dealer wanted $1,700 to fix it. I was forced to have the dealer remove the entire assembly, and the door is now operated manually.
Tl* the contact owns a 2004 toyota sienna. The contact stated as she attempted to open the passenger's side automatic door, there was a grinding sound. The door would regularly open smoothly but the door then began to open and shut sporadically. The vehicle was not taken to the dealer for diagnostic testing and/or repairs. The contact stated the door was no longer being utilized. The vehicle was not repaired. The failure and current mileage was 100,006. Updated 10/21/10. *lj the consumer stated the dealer refused to repair the vehicle. Uddated 10/26/10
I have a 2004 toyota sienna (le), both my sliding doors will not open from inside or outside, I contacted the dealer and they said they could fix the problem for approximately $2200. This is a serious safety concern of mine and I need to know if their is any type of recall on the on the sliding doors, or what course of action can I take besides paying the dealer $2200 to correct this problem. I've read online numerous complaints on this similar situation with these sliding doors, and the dealers are telling its customers the same thing as they told me. Again, I personally feel this is a serious safety concern for a life when you cannot open these doors to safety.
Regarding a 2004 toyota sienna xle. Sliding door on driver side door will not open properly. Sliding door cable snapped under normal usage -- opened the door up this morning and it snapped. Toyota has tsb el004-004 for the issue, but no recall. The tsb is valid for 3 yrs/36k miles. My vehicle has over 100k miles. Called toyota customer support and recorded a complaint. Toyota will not offer an financial assistance for this repair which will cost $1500-2000.
2004 toyota sienna xle ltd passenger sliding door came off sliding door track after cable, and as I was told, sliding door motor failed. Door was hanging open and was unable to be moved from this open position this was in parking lot close to home with children in the rear seats. After many hours I was able to free the door by dismantling several components and dis-connecting the cable assembly and moving the door to the closed position (but still unattached by the cable or slide rollers). I then had to duct tape and rope the door and car closed and "limped" home (a few miles) where it was towed to dealership. Van had to be further duct taped and flatbed towed to dealership were I was told toyota only warranties/guarantees doors and other items for 36,000 miles. The charge would be $1500-$1600. This is a huge defect and safety issue that upon some investigation is not at all uncommon with the sienna.
I own a toyota sienna 2004 van and there has been this persisting and irritating popping sound when you open and close the driver side door. I called toyota and they said that the vehicle is no longer covered by the warranty. Nothing was done by toyota, so I had to had it repaired by myself at my expense.
Tl* the contact owns a 2004 toyota sienna. While the vehicle was parked, the contact activated the opening of the passenger side automatic sliding door and heard a crackling noise coming from the door area. The door failed to close when engaging the automatic door mechanism. The door was closed manually. The vehicle was taken to an authorized dealer where the technician informed that the automatic door motor would need to be replaced at the cost of $2,000. The vehicle had not been repaired at the time of the complaint. The failure mileage was 105,000.
2004 sienna le passenger side power sliding door. Cable which pulls door open has snap. Door is no longer operable. It cannot be opened either electronically or manually. Poses hazard as occupants cannot exit out onto curbside.
Tl*the contact owns a 2004 toyota sienna. When the contact started the vehicle, the passenger side sliding door would not operate. He stated that the motor failed twice. The vehicle was taken to an authorized dealer who stated that the repair cost was approximately $1,500. The dealer referred him to the manufacturer who stated that they would not provide any assistance due to the age of the vehicle. When the failure previously occurred, the manufacturer paid half of the repair cost for the identical failure. The vehicle was not repaired. The approximate failure mileage was 70,000 and the current mileage was 113,000.
I own a 2004 toyota sienna xl. Both side doors doesn't open during winter conditions and we have to use the front doors for access. Lately, the driver side door got jammed and the cable that pulls side door got disconnected. I already had a different issue with passenger side door and have to replace the motor. Kind of annoying and relentlessly invokes warning sound. So safety of the passengers especially it puts kids in danger. Kindly advise.
Driver side power passenger sliding door will not open. Able to partially force open the door approximately 6 inches. Door appears to be snagging on internal mechanism. Infant child car seat is positioned in rear driver's side passenger seat. If there had been an emergency that required the removal of child, it would have been impossible to get the child out through that door. No signs of impending failure. Took to toyota dealership and they said that a cable had broken causing the door to lock. They provided a cause of failure as 'c/s driver sliding door cable is broken. Motor and clutch assembly is bad, disconnected motor assy/driver slide door is manual (est $1700.00).'
Toyota has issued an "enhanced warranty" (technical service bulletin #07017, the federal safety agency item # 10023697) to cover a known quality defect. The front door-check weld may fail and allow the door to move freely over its entire range of motion without any resistance. There are only two ways to fix the problem: 1) if the break is not too bad you can re-weld the broken piece; 2) or, if the break is too bad then you must replace the entire door. The location of the break (internal to the door) has absolutely nothing to do with mileage and is not a load-bearing point beyond providing resistance to the movement of the door. Failure of this weld is not a warranty issue but is a known quality defect on the 2004-2007 sienna. Failure of this weld completely removes the resistance to the movement of the door. Based on the size and free-swinging weight of the door, there is the increased likelihood of additional body damage and this is a safety hazard. The weld on my driver's side door failed around 115,000 miles on my 2004 sienna. This mileage was beyond the "enhanced warranty" period of up to 100,000 miles. I contacted my local dealer who said it was out of warranty. I then contacted toyota customer service (1‑800‑331‑4331) to explain my situation and requested them to fix the door. I explained that I only want my door fixed, not a new car. They told me it was "out of the extended warranty" so there was nothing they could do. Warranties are for unknown problems, not a known, well-documented, and recurring defect.
2004 toyota sienna. The lock on the power sliding door has failed and we are unable to unlock or open the door. It can not be used to exit the vehicle in the case of an emergency as the door is basically non-functional.
2004 toyota sienna automatic sliding door cable broke and door can not open anymore.
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