Passenger side power sliding door is jammed shut. Toyota is offering to fix with a new redesigned motor for $3,000. If toyota redesigned the motor they knew there was an issue and this should be a recall. Toyota new about this issue as they issued a tsb on this exact problem which only covered vehicles within 3 years or 36,000 miles. The toyota tsb number is el004-04. I'm adding my VIN here since I'm unable to enter it later on.
2004 Toyota Sienna body complaints
Page 20 of 33: complaints 551 to 580 of 962, newest first, as owners wrote them.
I have a 2004 toyota sienna xle. The passenger right power slider door has stopped working abruptly on 1/1/2010 while driving. The daughter was sitting right next to the door. Dealer quote is 1400 dollars to fix it.
Crack developed on dash in an area between instrument cluster and radio. This is an area not exposed to elements (sun, heat, etc.). Vehicle is garaged and maintained and would not be susceptible to a crack.
Passenger side, automatic door stopped working. Can not close the door completely causing a safety hazard. Went to dealer ... Dealer mentioned there is a known issue but they will fix it only if the vehicle has less than 36k miles ... Problem was caused due to the sliding door motor, cable assembly and hitch which holds the door. Dealer's estimate to fix the problem $2000.
I have a 2004 toyota sienna van with the same problem many other sienna owners have, the passenger side rear sliding power door does not open, not by power or manually. This is an expensive repair as noted all over the internet and not considered a safety issue by toyota. Having 2 young children riding in the back seat every day, I do consider this a safety issue, not only because of possible entrapment, but because they must now discharge on the traffic side of the vehicle, not the street side. Additionally, this van has faulty welds in the driver side front door, another issue frequently documented online and for which there was a tsb. Because my van is now out of warranty, the dealer will not cover this repair even though it was purchased after the tsb was issued for this defect. I think a door falling off the car is also a safety issue. Please look into this matter further and have it corrected. Thank you.
The driver's side sliding door on my 2004 toyota sienna does not close properly. Sometimes its opens at the end of the close cycle or worse yet, closes at the end of the open cycle. I experienced 3 incidents where my children's hands were almost crushed by the door which was expected to stay open. Toyota has issued a tsb (el004-04), however our car is no longer in the warranty period. The opening of the door after the close cycle or closing of the door after the open cycle occurs intermittently.
I have a 2004 toyota sienna with power liftgate. On number of occasions, starting on the jan 29,2010, the lift gate would go up and rather than staying up, it start closing. When this initially happened, I was getting under the liftgate as it opened to grab a bag and quickly moved out of the way when I realized that the liftgate was starting close. On number of times, I had to manually push the gate up as it was closing to getting it to stay open. Today on feb 4th, I took the sienna to the dealer at morristown, nj and they told me that there was nothing wrong. When I relayed to him that there was a recall regarding this incident, they looked it up tin their system and told me that my car was not the right model. I subsequently, checked my service record and indeed the struts for the liftgate were recalled and replaced by the same dealer in dec.,2008. Now, a little over a year and 15,000 miles of driving, this problem is happening as described per recall message. I am worried that this issue has not been resolved or the struts that they replaced may be defective.
Automatic sliding passenger door seized on august 17, 2009. Stuck in open position. Went to dealer and was informed it was fourth one they had seen in a week. Was told warranty had expired prior month. Would cost over $1000.00 to fix.
The trunk gate of my toyota sienna does not open fully and sometimes goes down during cold weather.
2004 toyota sienna le driver side door got cracked with out any physical accident to the door or vehicle. I think toyota knows about this defect and that's why they have offered extended warranty the called enhancement warranty up to 5yr/100k miles instead of 3/36k which they are suppose to notify all owners of 2004 to 2007 sienna. But somehow I could not find any complain on the federal safety agency web site about this defect. Also I would like to notify the federal safety agency that toyota did not notify all owners about this defect or the enhancement warranty I'm one of the person who was not notify and when I called toyota they said they've send out the letters to all affected owners and since I did not receive any letter in this matter what so ever so I've asked them if their is any way they can trace that they have send me the notification but they said they have no way of telling that they have sent me the letter but they want me to believe that they sent me. So I called couple of my friend has affected year sienna about any notification from toyota about extended warranty both of them said they have never received any notification from toyota. So basically the point I'm trying to make is toyota mislead people about sending out letters to owners and at the same time I'm raising a question what is this warranty enhancement ? If this is the defect that they already know happen to van this should be a recall how good is this warranty when doors are good for first 5 years and it falls apart after ward. This another way to fool people. I'm sure their are lot of sienna owner who had to pay out of pocket for this cracked door where they know it's a defect to begin with. I hope some thing gets done about this and this should be a recall.
The passenger side automatic sliding door has been touchy with its ability to open and close and to indicate to the car whether it is opened or closed. Yesterday, the door ceased to operate. Upon further investigation, it appears that a cable has snapped in the door and will need to be replaced. I feel that this is ridiculous for a 5 year old car. It is also very expensive, from $700 to $1800, with toyota dealers being the most expensive.
Passenger side rear seat door cable snapped rendering door inoperable and a safety pinch point. Door will only open to about 3 feet and then will automatically close.
The passenger power sliding door on my 2004 toyota sienna xle has failed resulting in the door being inoperable. No extraordinary events lead up to the failure, just normal use. The failure, in this case the motor failed, renders the door completely inoperable, meaning it cannot be opened or closed. In order to operate it manually, the cable connected to the motor must be cut, and in order to operate the door automatically, the motor must be replaced at a cost of $2,019 for parts and labor. Additionally, the vehicle was taken to the local toyota dealer who also checked the driver side sliding door and noted this door, in addition to the passenger door, was getting ready to fail too. I found online a toyota technical service bulletin el004-04, not a recall, but clearly states the failure problem and the ensuing production design change.
Contact owns a 2004 toyota sienna le with manual liftgate. The liftgate used to work properly - suddenly on a cold winter day it stops working anymore, contact can hear a hiss and the door falls down. Contact can see visible oil leak around the gas strut. After that, it's heavy to open the door.
The power sliding doors on the 2004 sienna fail early, causing safety and usability issues. The power door cable wears out early due to faulty coating on he cable, faulty hinges and door freezing. Once the cable snaps, the door can slide open upon acceleration. Disabling the power feature allows the door to be used, but falsely causes the vehicle to register the door as closed when it is open, allowing the car to be put in gear and driven without the door properly latched closed. Loose parts from the snapped cable and torn cable jacket easily lodge in the working mechanism, making the door behave inconsistently - sometimes latching, sometimes not. When not latched, the door easily slides forward or back if the vehicle is parked on a hill, potentially causing injury. In addition, the doors freeze closed in moderately cold (25 f) temperatures, causing them to open partially (a few millimeters). This causes extra strain and wear on the power door cables and can cause the vehicle to register an open door. If the door is left in this condition, it can mask other doors actually being opened while the vehicle is moving. The partial opening also causes a misalignment of the locking mechanism, making it very difficult to open the door to correct the partial opening. The door repair was quoted by multiple dealers at more than $3000. A tsb (0085-09) in early 2009 offered an alternate method of repair, but the cost is still more than $1700 per door. Dealerships have been unwilling to provide the part to non-dealer mechanic's shop.
Sliding side doors freeze shut and can not be opened when temperature drops below freezing.
Driver side automatic sliding door cable broke. The door has to be opened and closed manually. Sienna is no longer under the secret warranty and toyota wants to charge me $3000 for the repair. Also door would freeze easily during winter time and becomes very hard to open.
We have a 2004 sienna ce that we bought new. Since owning the car (it has 125,000 miles on it) the sliding doors have frozen shut whenever the weather is cold. Living in vermont, I thought that this issue was isolated. However, when my son tried to open the door and the handle snapped off because the door was frozen shut once again, I decided to check to see if there were other complaints. Yes there were...many. I had to pay to have the handle replaced but was told that the door freezing shut was a typical complaint.
During normal operations of this 2004 toyota sienna xle van. Right side powered door seized. Door failed to open completely, and then it was difficult to shut and lock. I took the sienna to the local toyota dealership (heartland toyota, bremerton, washington) on 13jan10, and they diagnosed the problem as a failed motor, control cable, and computer (ecu). They also informed me it would cost $3,050 to repair. I was in shock. I checked online and there seems to be a chronic failure with the 'automatic' doors of toyota vans. Toyota corporate instructed me to work with the local toyota dealer to arbitrate repairs since the door is not covered under warranty, or recall. I urge the federal safety agency to investigate these doors. They should not fail and seize after 5 years of normal wear. *tr updated 03/10/10 *bf updated 10/05/10
1. No events lead to the failure. 2. The driver's side rear sliding door cable and motor of a 2004 toyota sienna xle limited quit working, broken cable. Now we are unable to open / close sliding door on driver's side. 3. Having cable/motor replaced est cost $1000.
2004 sienna xle power sliding door fell off. The power sliding function has been a troublesome issue with this door for over 2 years but since it did not start to fail until just after the warranty period ended toyota insists that there is no issue for them to address. We having been using this door in manual opening mode with power assisted closing for 2 years. Last week the cable became snagged in the mechanism but the door still worked in full manual mode. 3 days ago my wife placed our daughter in the vehicle and went to close the door. When the door was nearly closed the top and center rollers came out of their tracks and the door fell off the vehicle in her hand. The sharp bottom edge of the door nearly hit her toes and could easily have severed the end of her foot. The bottom hinge bracket is now bent and the back corner of the door is damaged from striking the ground. Dealer quote for the repairs is over $4000. From reading various posts on the internet this would appear to be a common defect with this vehicle which I consider to be a serious safety issue. I count us fortunate that neither my wife nor my daughter were seriously injured by this occurrence. Had she not caught the door before it struck the vehicle beside her or swung inwards toward my daughter who was sitting right beside it, the situation could have been much worse.
2004 toyota sienna automatic passenger side sliding door stopped working and wouldn't shut. This door also came open without warning, presenting a safety hazard to children riding in car.
My 2004 toyota sienna minivan sliding door freeze shut or partially open. Sometimes I can not get the doors open to get my kids in or out in freezing weather. Also, they freeze partially open and won't safely lock!!
Our 2004 toyota sienna xle, power sliding doors will not open, or latch closed all the way. It occurred during a cold spell in our area, and we haven't been able to fix it yet. It is a safety hazard, and extremely difficult to get my infant and my other children in and out of the van when both doors won't open. Neither will open with the power buttons in the car, the buttons on our keys, or manually. There has been no way to get them open, and since they aren't latched closed, the van can't be locked, and when I drive it continuously beeps, alerting me to the "open" doors while I am driving. Once again, I would like to emphasize how unsafe this is, as if there was an emergency, there would be no quick way that I, or any emergency personnel could get any passengers out of the back seats quickly and efficiently. Apparently it costs more than $1200 per door for the dealer to fix the problem.
I have a 2004 toyota sienna minivan. It has two power sliding rear doors that use a cable to open and shut. Over the past few months there has been a grinding noise coming from both doors and recently, one of the cables finally snapped, resulting in the door to be unusable. I am being told by toyota this is a $1200 repair as the whole door mechanism needs to be replaced, despite the fact the only problem is the snapped cable. This repair is only for one of the doors. The other cable looks as if it could snap soon, at which point it will be an additional $1200 to repair. My understanding of the issue is that the cable had a plastic coating that deteriorates over time. The coating becomes dry and brittle over time, causing it to crack and fall off the wire, leaving the wires completely vulnerable to getting wet, rust, freeze, etc, also rubbing extensively unprotected against the gears. As the bare cable is exposed to the elements, it weakens and the whole cable snaps, making the door jam altogether. After reading some information on the internet, it seems this is a common problem with many toyota sienna vans and this issue should be the subject of a recall.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the sliding doors would not open at all. He took the vehicle to the dealer and was told that he would be billed if they performed a diagnostic test. The vehicle has not been inspected or repaired. The manufacturer was not notified. The current mileage was approximately 42,000. The failure mileage was approximately 35,000.
Power sliding doors fail to open, primarily in cold weather. The vehicle was taken to the dealership about 10 times. Fist they "could not duplicate the problem", then when I was able to show it to them, they could not fix it. Eventually the manufacturer sent a factory engineer to check the vehicle. He had the door seal replaced. That helped for a few weeks, now it's doing it again. I took it back today they said that they did all that they can, although there is nothing more that they can do for me.
I have a 2004 toyota sienna minivan. Every year when the temperature is below freezing and there is even slight precipitation, my sliding doors freeze so I am not able to open them at all or even close them completely. I have been to the dealer repeatedly. They have lubricated the seals but it has not solved the problem. The dealer acknowledges this is a design problem with this model and that toyota is aware but will do nothing about it. My daughter was recently injured getting into the rear door when she slipped. I live in fear there will be a car accident or emergency where my children will not be able to exit the van. Please help me with this problem.
My 2004 toyota sienna has had issues with the sliding doors ever since I have owned it. A couple of years into ownership the cable on the motorized door (passenger side) became slipped off its track, making closing the door impossible. The cable had to be snapped, converting the door to a manual door, so that the car could be locked and secured. The cost of repair was excessive (for me), thereby making this temporary solution a permanent one. The greater problem resides in operation of both rear sliding doors in cold weather. Whenever it's cold, the doors stick and cannot be opened. The safety concerns are twofold. Primarily, I am concerned that my children cannot be efficiently removed from the car, in the event of an accident. The other day, it was so cold, I actually snapped the door handle off the vehicle, attempting to open it. Indirectly, I am also concerned about instructing my children to enter the car, via the front doors, and to climb over the front seats. Without adult presence, any child could inadvertently kick the (automatic) gear shifter into reverse or drive, thereby endangering an person who might be in front or in back of the vehicle. In areas where one is accustomed to start a vehicle and leave it running to warm up, albeit it's very remotely possible, there could be a tragic outcome. Personally, I will take steps to prevent this, but I can see others not anticipating this outcome. I have become aware of a number of sienna owners who have experienced various problems with these doors, and I am greatly concerned about not being able to open doors that have been frozen shut. I have to think there is a design flaw here that needs to be remedied by toyota. Yet, other sienna owners hear the same thing that I do, specifically that we need to keep throwing money at the problem to keep the cars maintained and that it's not toyota's responsibility.
Automatic sliding door on toyota sienna freezes in cold weather and the cable broke making the door inoperable. Dealer states the repair cost is between 2-3k. Unable to just buy the cable part without the motor. Van is a 2004 model. Cable broke on 12/30/2009.
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