Tl*the contact owns a 2004 toyota sienna. The contact stated that the passenger side power sliding door failed. The dealer stated that the entire motor assembly for the door needed to be replaced at the cost of $1,000. There were no recalls for this component. The failure mileage was 60,000.
2004 Toyota Sienna body complaints
Page 23 of 33: complaints 641 to 670 of 962, newest first, as owners wrote them.
Tl*the contact owns a 2004 toyota sienna. While the vehicle was stationary, the contact and a child opened the front driver's side door from the exterior of the vehicle. Suddenly, the door closed abruptly. The child was struck while in the pathway of the door, but was not injured. The contact heard a clunking noise coming from the door prior to the failure on several occasions. Whenever the front driver's side door was accessed, the failure would occur. The vehicle was taken to an authorized dealer for inspection and they provided a referral to an auto body shop for repair. The technician stated that the failure was contributed to failed welds. The contact was advised to replace the driver's side door at the estimated cost of $1,500. The vehicle has not been repaired and the manufacturer was notified. The failure and current mileages were 65,000.
While attempting to open the power side door, the cable to open it snapped causing the door to not open. This renders the power door inoperable. Toyota has a service notice on this but the cost to fix it according to toyota is $850.
*****2004 sienna power sliding door fell off********I purchased a 2004 toyota sienna minivan brand new in march 2003. I loved the van until the summer of 2007. We had the optional power rear passenger sliding door. At the beginning of summer, the power cable snapped so we changed the door setting to manual until we could have it repaired. This manual setting was working fine and we took a 2 hour road trip to attend a lacrosse tournament for our son about a week later.***** our daughter who was 4 at the time always sat in the passenger seat furthest to the back. After we arrived at the tournament, my husband went back to the van to retrieve a chair. He unlocked the van, opened the side, rear passenger door and the door went rolling down the track, disengaged, slid off the track, all the way back and smashed in the small rear side window next to where my daughter normally sat covering the entire back interior with glass.****** it took 90 minutes to get the door back onto the track and engaged so that we could drive home. I contacted toyota immediately the next day to find out what could be done to have the car fixed and was told that I needed to file a claim, which I did. After the claim was filed I was told that this was not a problem which had been reported and that there was no recall in effect, so toyota would not cover payment to repair the damage. They suggested I call the dealership where I had purchased the van to see if they were willing to help. I contacted my dealer?s service department and got the same response that nothing could be done except for us to pay out of pocket for the repair.********** since we cannot afford the extensive body/mechanical repairs, the door must stay closed now because if opened, it falls off.
2004 toyota sienna le power door cable failed and thus door can not be closed. The coating over the cable wore out and ultimately wire failed.
Defect with toyota sienna power door. The door motor / train mechanism is prone to breaking leaving the door stuck in an open position. Thits makes the car unusable and/or very unsafe. Clearly a minivan is meant to transport children. This has happened to my 2004 sienna twice in the last 12 months. This claim is for the most recent incident.
2004 toyota sienna's driver side automatic sliding door fell off of the vehicle as the cable came off of its track and wound tightly around the motor [located inside the door]. The very tightly wound cable around the motor pulled the door off the track causing a quoted $1,800 in repairs.
The power sliding driver-side door of our 2004 toyota sienna jammed open recently. Turning it to manual mode, we were finally able to close the door. Then it would only open about 10 inches wide with great force applied to it. There is no chance whatsoever my 10 year old daughter could open or close that door even in manual mode because she is simply not strong enough. In addition, the passenger-side power door would make a grinding noise as it would open and close. I took the van to the local toyota dealership who informed me it would be $1,700 to repair each door because it is out of warranty! Ironically, I mentioned a popping noise whenever the driver's door is open or closed. Turns out toyota has decided to fix that defect for free which is not nearly the safety issue of power sliding doors not functioning where small children need to open and close them. After browsing this issue on the web, it is clear toyota knows about this defect but has chosen to ignore it. I can only suspect because of the large amount of revenue their dealers obtain with each door repair. For safety reasons, I felt compelled to have both power sliding doors fixed. The dealer's final bill for this repair of both doors was $3,800 dollars... But they fixed the popping driver's door for free as part of some customer support program. There are hundreds of 2004 sienna sliding door complaints posted all over the web. So far, toyota has not taken any interest in or responsibility for this defect. This is my first toyota purchase ever and was based on supposed toyota quality. Now I see that is a joke and this will be my last toyota. I've been told I should have bought a honda and now I see why.
I own a 2004 toyota sienna and my sliding motor has given out and I see this problem is just not happening to a few vehicles and from what I understand it also could possibly lead to a safety issue. I officially would like to see this problem resolved before it is too late.
The passenger side power sliding door on my 2004 toyota sienna has failed -- we have just under 45k miles on the vehicle. We pressed the button to close the door and, as it was closing, heard a grinding noise. Upon further inspection, the cable was broken. Fortunately we were able to get the door closed, but now the door is unable to open more than 12 inches or so. I took the vehicle in for service and found that parts/labor is $1800+. Some quick research on the web points to this being a fairly common problem with the vehicle. This is clearly a manufacturing defect as the cable simply frays and fails over time. For someone with a newborn and two other children, loss of access to this door is a problem.
Power sliding door cable snapped, rear panel window shattered, hinge failed - my son went to open door from outside and it seemed to fall off track - back was lower and in trying to shut door, when pressed power button again the rear panel window shattered; dealership said hinge needs to be replaced, and that the cable had snapped but they had never seen anything like this before. Had shown the car to dealership last month and they said door was "a little misaligned" and could bring in when I had a chance for door to be realigned - dealer now says all 4 casters the door rides on in the upper track had completely worn away. Also car door inoperable part of every winter - "freezes" closed - was told that it was weather related but apparently this is an issue with this car - we do not use that door in winter because it does not open and kids cannot get in or out from that side.
The van was sitting in the garage. When the door was opened with the remote control device, the cable broke and jammed the door opened. It took 1 hour to get the door closed. It has been jammed shut every since. The cost to repair it is $1500.
The sliding rear passenger door on our 2004 sienna failed as a result of a rusted / frayed cable. The door is stuck in the closed position so that my children must exit into traffic. In case of an accident we would be unable to exit that door. This appears to be a common safety problem that toyota has failed to address.
Toyota sienna 2004 electric sliding door passenger side broke - cable snapped. A metal skinny cable is now hanging from the outside of the car, next to the third row window. My car has 43,000 miles, so not covered by warranty anymore. The dealer tells me that the cost of repair is $1,500!!! The dealer claims that the motor and all cables have to be replaced.
Noticed that the driver side sliding door was not seating properly. On investigation, discovered that the bolts holding the latch at the rear of the driver's side sliding door cut through the sheet metal of the door itself, causing the door to be unlatchable.
2004 toyota sienna power sliding door does not work. Scanned internet and found many people facing similar issue. This is so common a problem that toyota should fix this.
I have toyota sienna 2004 and the automatic sliding door just broke down after a loud bang and a peace of hard plastic flew off and hit the garage floor. I was alone and did not get hurt. Although I have ecp, the dealership said it is not covered and charged me $95.00cad+tax and gave me an estimate of $1700.00cad+tax. So I am complaining about two things, one that it could have hurt my kids if they were with me at that time and secondly the ecp does not cover this defect.
Door check on 2004 toyota sienna is broken and is making a loud popping noise and was told by dealership it is door check. Toyota has put in place a warranty enhancement but has extended the warranty for 100,000 mi or 5 years in service. I am within the 5 years but over the 100,00 miles and toyota refuses to assist with this problem. I do not see how mileage should affect this problem and but do see how time in service does. I was told by dealership that this can cause door closure problem if not fixed
Toyota sienna 04 sliding door cable is frayed and about to snap. Toyota said it will replace the cable & motor for $1500. Our 5 yr. Warranty just expired and the car only has 77000 miles. According to sites I have read, eventually the door will no longer open or may randomly open as you drive down the road. When the cable snaps, it also could hurt anyone standing near.
The automatic sliding door on my 2004 toyota sienna stopped working. The door now only opens about 12 to 18 inches.
The sliding door cable snapped as the door opened. Leaving it wide open and unable to be closed. I had complained about squeaking noises and they had lubed the door twice. The dealership also replaced a recalled part in that door.
The cable and motor assembly for our 2004 toyota sienna xle sliding door broke. My wife was unable to close the door and had to drive home with four children in car seats in the back. I was able to close the door, but now we don't open it for fear of it being stuck open. I received a quote to fix of over $1,800. I researched on the internet and this seems to be a very common problem . Toyota should issue a recall as this is obviously defective and it is a safety concern.
Automatic sliding door cable corroded and snapped.
My 2004 toyota sienna van's power door cable snapped. The van had about 120,000 miles when it happened. I have not had it repaired after seeing the costs involved. I can close the door manually.
No apparent difficulties, signs of symptoms had been observed, but my children were placed in potential harm due to a part that appears to be defective and costly to repair. Here is the situation. The power sliding door on the passenger side was opened to discharge some passengers from the rear of the van. When we attempted to close the doors via the power button, the door would not respond (close). We turned the power element off, but were unable to close the door manually. Ultimately, the van had to be driven several miles to the dealership with the door open in order to have them cut the cable to disengage the power elements so that the door could be used manually. Based on online information and from information gathered from the dealership, this is a common problem in this make and model of van. Unfortunately, it is under reported as the cost to repair the door is substantial and most customers elect not to make the repairs. With that decision, there is a limited number of parts/details submitted for review, but it is the safety and/or pocketbook of the consumer that suffers from what appears to be a poorly made part and the inability to disengage the power system easily. I would appreciate it if this problem would be investigated and that toyota be required to fix the power mechanisms on these power doors so that they work properly (preferred), but that at the minimum they are required to install an easy release to disengage the power system in case of failure. There is no since in jeopardizing the safety of passengers for such a common malfunction. A recall of this mechanism needs to be enforced.
Tl*the contact owns a 2004 toyota sienna. The contact stated that the cable on the driver's side sliding door snapped due to corrosion and rust. The failure caused a delay in opening and closing the door. Occasionally, the door would open only halfway and could not be closed. When the contact attempted to override the door, she noticed that the cable snapped. The vehicle has not yet been repaired. The dealer stated that the hinge assembly and motor assembly needed to be replaced at the cost of $15,000. There were no recalls available. The failure and current mileages were 74,248.
On the automatic passenger side door, cable that opens and closes the door, rusted and snapped after the plastic coating wore and failed, had to remove cable so I can open it manually. The wear of the cable seems premature since the vehicle is only 4 years old.
The automatic side door on my toyota sienna 2004 stopped working, have to open it manually. Have seen quite a few complaints of the same nature on mycarstats.com and it seems toyota is aware but not doing anything about it.
2004 toyota sienna electric slide door passenger side on mini van. I went to open it and when it came time to close door, the door would not work. I went to dealer ship to have it looked at, and this is what they said. Toyota has many bulletins on this same issue but no recalls. It will be $1800.00 to fix it. Never even said what happened. I told toyota about this problem and they basically said tough I don't care pay the price and get it fix. We will not stand behind it. This is out of warranty. And bergstroms dealer ship charged me $100.00 to evaluate it and tell me it would cost me $1800.00. I will not buy another toyota when they can fix defective items.
The cable on the sliding side door of our 2004 toyota sienna snapped in december 2008. The cable (unknown metal) which was exposed & dangling appeared to be frayed, as well as rusted. There is no doubt in anyone's mind, including professionals, that this is, indeed, a danger created by a flaw in the vehicle's design. When the cable broke, I immediately took our sienna to the local toyota dealership who informed me it would be $1200 to repair it because it is out of warranty (more than 3 years old). When the toyota service rep closed the door and tried to re-open it, the door was frozen in place and would not open. He said the other piece of the snapped cable must be caught in the mechanism which is jamming the door. In addition to the stress of not being able to open my door, this is a significant safety issue which could result in entrapment of passengers, particularly, our young grandchildren secured in their car seats. As I wait to come up with funds to have this door repaired, I consistently worry about the other sliding door, because from what I have heard, it, too, will likely snap within a short period of time. Though I have been dealing with this for a few months now, I just learned today that toyota discovered the flaw 4 or 5 years ago, and made an adjustment on the newer models. However, they never bothered to provide notification--nor to recall--the vehicles which had already been produced. Isn't this illegal?? There are hundreds of 2004 sienna sliding door complaints posted on the web, as well as many horrific and life-threatening stories about the dangers of the doors, including cables snapping causing injury, doors stuck in the closed position, doors not being able to be closed, and even doors opening while in transit. What can 2004 sienna owners do about this safety-related issue and the refusal of toyota to take responsibility for its design problem & correct it without exuberant consumer costs & to warn/notify all its consumers? Thanks
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