After opening the rear driver slider, the door would not latch closed.... Can not get the door to stay closed.. Brought it immediately to a dealership, they got it to latch, but driving home the slider completely opened. Thankfully one of my children were not in the vehicle.
2004 Toyota Sienna body complaints
Page 4 of 33: complaints 71 to 100 of 962, newest first, as owners wrote them.
Tl* the contact owns a 2004 toyota sienna. The contact received a notification for the federal safety agency campaign number: 14v273000 (tires) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 5/12/15
Driver side door weld has failed on the hinge. This causes the door to extend beyond the intended range of motion.
The dashboard of my sienna 2004, craking all over (horizontal and vertical). Following the same lines of the design. My minivan has not been in any accident. *tr -this can provoque the air bags inside the dash ican bee loose in any moment and cause an accident. -all the electric wire can be in danger because the dashboard is broken and now is not 1 piece so is not hold to the car 100%
Tl*the contact owns a 2004 toyota sienna. The contact stated that the driver side door weld had fractured which caused the door to crack and move out of place. The vehicle was taken to an independent mechanic for a diagnosis. The technician stated that the hinges needed to be replaced and welded. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The VIN was unavailable.
Tl* the contact owns a 2004 toyota sienna. While attempting to open the hatchback, it failed to fully open. The contact had to apply force to the lid in order for it to fully open. The vehicle was not diagnosed or repaired. In addition, the contact stated that there was a noise coming from the front driver side door and the door opened further than normal. The vehicle was taken to an independent mechanic, who diagnosed that the door arm needed to be welded. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100,000.
After driving the minivan to drop off the children at daycare, the driver side power door was open automatically but afterward, would not close. The motor that opens and closes the door would not respond to the button that opens and closes the door. It would not respond to the remote control button that open and closes the door. That driver side door stayed stuck in the open position. I attempted but could not push it to get it close. I attempted to press and use the button on the dashboard that would make the door go into manual mode but once the motor is engage to drive open the door, it seems that it would not disengaged. Again, the door just stay stuck in the open position. I ended up driving the minivan slowly on the side roads for about 5 miles to get back home with the driver side door open and park it back in my garage. I called toyota headquarter today (2-9-2015) to file my safety concern/complaint and am given a complaint #[xxx] toyota will not help me rectify the safety defect, they said it was out of warrantee. I would have to take care of the safety defect myself. Please look into this matter. Luckily, this incident happened in phoenix, arizona where weather is usually not an issue. I use to live in minneapolis, minnesota. This van was purchase there in minnesota in fact. I can imagine a scenario where if the door would not close during winter with children in it, it could be dangerous and catastrophic in terms of exposing the passengers to the harsh elements. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 toyota sienna. The contact stated that the passenger side door emitted a loud noise when opening and closing. The contact inspected the door and found that the welded area was fractured. The vehicle was not taken to the dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 69,000.
The dashboard started developing cracks and started to get mushy. The condition has continued to worsen over the last several years and there are now major cracks over the spot where the passenger side airbag deploys. I am very concerned that these cracks could turn parts of the dashboard into missiles in the event that the passenger airbag would deploy in any type of accident. You can now see the indentation of where the passenger side airbag would deploy, and the cracks extend around the plastic making it possible for pieces of the dash to unintentionally strike the passenger in the face or other place.
The front driver side entry door makes a popping noise when it is opened and closed. After looking at several on-line resources I found it is caused by a faulty spot weld where the door check strap attaches to the door. When viewed you can see door check strap mount move and flex as the door is opened and closed.
Drivers door shell ripped from the door check mount when opening. The drivers side front door previously made loud snap noise, found problem, check mount was replaced in apr 2012 at 43500mi. Mid dec 2014 same noise returned, only this time, the door shell ripped and swung very wide open from a light gust of wind. The door sheet metal is nearly torn completely away, and the door check mount is just barely hanging on. If any one had been standing there it would have knocked them down, or worse. Sorry for the rant. Now, I've learned that toyota has known about this specific problem with this vehicle year and model, but they refused to take adequate action, only informing some, and calling it a minor problem. Its going to cost over $2000 to replace the door. Minor? And that won't fix the design problem. It'll likely happen again in another 20k+ miles. Thank you for your concern. *tr updated 1/29/16
The automatic doors do not function. It is impossible to open one and the other only from outside. I brought this in after the cable snapped and was told the recall on the cable was only good up to 100000 miles not the 150000 I had. They then told me it was an old car what did I expect. I would like my passengers to be able to exit the van if something were to happen to me. This van has had 3 radiators the last one costing over $600 to replace. When does toyota need to take responsibility for building a $38000 dead trap?
Can not close rear sliding door or driver it has 2 latches the front one locks and the rear one does not because of the weld braking loose also the rear hatch door where the latch holds on the bracket the weld came loose can not keep door closed I took it the dealer and they said that no recall has been on file.
Sliding doors freeze shut during cold weather, handle of sliding door pulled right off during cold weather. In a car accident the passengers in the back seats would not be able to be safely and quickly pulled out of the car. This is the 2nd time the door handle pulled off. We repaired the handle of the door earlier than 2014 and the handle pulled off again at the date stated on this report. The doors freeze shut in almost any winter cold weather since the car was purchased.
The power sliding door on our 2004 toyota sienna is faulty. It failed in the open position. My wife had to drive my kids plus neighbor kids home with the door stuck open. This is truly a safety concern. Now, only a strong adult can get the door open or closed. Also, the center hinge on the door is faulty and has ground away the paint and metal on the body right below the track the door uses to open. Apparently, toyota sort of recognized a problem with this (there have been many complaints about it) because they issued an extended warranty to cover this very problem. However, the warranty expired a year ago, and my door didn't fail until very recently. I called and they said there is nothing they can do. The warranty period is over. The problem with the warranty is that it puts the onus on the owner to recognize the problem (paint being rubbed off and then metal) or a major failure (the door being stuck open). Will it take a serious injury or some child falling to her or his death through the open side door before toyota acts responsibly and issues an actual recall?
Dashboard cracks started to appear on the vehicle, which is garage kept. The cracks have continued to expand and branch out across the entire width of the dashboard. I fear that in an crash that the passenger airbag may malfunction given the structural weakness in the surrounding dash.
The dashboard has cracks all over it. Reading online, I notice that a lot of people are having the same problems. We brought the van used and notice small cracks. As the years past the crack are getting more and more. It seem that it would cause a hazard if the air bags ever went off as it would throw shards toward the passages.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the trunk door failed to stay in place, impacting the contact on the head. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.
The metal cord that is part of the automatic door mechanism frayed. This morning, the door would try to auto close but it got hung up and returned to full open position. We turned off the automatic door feature and attempted to manually close the sliding door. When my husband tried to close it manually, the rollers in the track hit the damaged part in the wire, the slide pushed out of the track breaking the window out that is positioned just in front of the track that the slide rolls in. The sliding door was hanging off the vehicle in a 45 degree angle and the driver side rear quarter window was shattered all over inside and outside of the van. My husband and I both got cuts on our hands from broken glass while we put the sliding door back on its track and covered the window opening to protect it from the weather. There is glass in my baby's car seat, stroller, and back seat where my older children normally sit. After I purchased the sienna I checked the reviews online and this frayed wire on the automatic doors seemed to be a recurring problem that toyota has known to be a defect but has not issued a recall for because no injuries have been reported. I was very thankful that my children weren't in the vehicle at the time that this all occurred because whoever was in the back seat as well as in the car seat near the slide door would have been hurt by the shattered glass. I called the local toyota dealership and I was told that this is not an issue they see often and all the reviews I read online were false. I was told I would have to bring it in to the dealership to assess the damages and repair it at my expense. We have no option but to leave the automatic door feature turned off and use the door manually now that my husband has been returned to its track. The glass will be replace at our expense on 9/19/14.
2004 toyota sienna. Consumer writes in regards to excessive corrosion of the spare tire carrier assembly recall. *smd the consumer stated when he looked under the vehicle, he discovered the assembly was badly corroded. This occurred despite the fact, he had taken the vehicle to the dealer on multiple occasions, since 2010, and they usually recommended $2000 to $4000 worth of un-needed repairs, while ignoring a clearly visible safety issue.
When open or close the driver side front door, there is a loud popping sound. The weld-on hinge between the door and the body is broken. Toyota dealership informed us that the problem will deteriorate in the coming days. The door will swing freely when open, potentially hit people and other cars near by. The window on the door may get stuck and not able to be opened or closed. Toyota was aware of this problem as early as 2007. It issued two warranty extensions but told the owners to keep the warranty letter in file if the problem did not occur. I followed toyota's instruction and kept my warranty extension in file since the symptom in my car did not occur at the time. However, when the problem did occur last month, toyota refused to honor it, claiming the warranty has expired and I am no longer covered. They did offer $350 towards the repair but I would like to get your help to cover the full repair cost. This is a crystal clear case of a problem caused by an inherit manufacture defect. Toyota should have issued an unconditional recall and fixed it for all impacted customers because of its safety consequences. Instead, they kept extending the warranty, hoping older cars expires before this problem was uncovered. Please note that this is a well known problem and other sienna customers have described the same problem and symptoms that my dealership described (see https://www.facebook.com/pages/toyota-sienna-van-door-weld-issue-creating-popping-noise/101820339938012)
Tl * the contact owns a 2004 toyota sienna. The contact stated that the front driver side door hinge resister failed and caused the door to swing fully open. The dealer stated that the entire door needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 77,000.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the driver side door exhibited an abnormal noise when opened. In addition, the weld became fractured. The vehicle was taken to the dealer, who stated that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Complained about numerous dashboard cracks to dealer. Dealer said nothing they could do but replace at my expense. Dealer rep gave me the toyota hq number to call to file a complaint. Called toyota hq on 03/14/2014 at 3:15 pm est. Expressed dissatisfaction with quality and potential safety factors. Said nothing they could do because it was not in warranty and gave me this case# 1403141508. Cracks continue and no melting has occurred at this point. This car has been housed in a garage when not in use. If parked outside for an extended period of time, a sun shield is used to cover the dash. Toyota hq was totally unresponsive to their quality issue and potential safety problem.
To begin with, the window on the driver side rear sliding door has not opened all the way for many years. In addition, during the winter, the rear sliding doors freeze shut to the point where my children have to climb through the rear hatch to get into the car. Last year, my husband attempted to open the driver side sliding door and pulled the handle off. There are several cracks in the dashboard that developed about 2 years ago. And, on the front passenger side door, the clips that hold the interior of the door to the frame have broken off and that portion of the door gets caught on the rubber gasket of the car frame. Now, the gasket is tearing so we have to be extremely careful in closing the door to keep it from getting hung up or else it will break and tear more. We also experienced having the cable to the passenger side sliding door fray and jam in 2008. After having the dealer initially offer to repair it first for $2600, then $1500 with toyota paying for the part, we were able to get it repaired 4 years later in the recall.
About a month ago, while trying to open the passenger side power sliding door on our 2004 sienna fwd xle, the cable snapped when the door was half way open, rending the door inoperable. Took us a great deal of effort to disentangle part of the broken cable clear of the exterior slider track. Fortunately after turning off the power slider switch under the dash, the door could be closed manually. We are out of luck as far as toyota warranty enhancement is concerned, even though our van has very low mileage for its age. Toyota refused to offer anything helpful when I contacted them, and a local dealer quoted me over three thousand dollar parts and labor for the repair! It is a serious safety issue! We were just lucky that the door could be closed manually after the cable broke, not subjecting my family to having to travel in a vehicle whose door became inoperable suddenly, due to a widely publicized, correctable defect of a major power component. Toyota can do more for its unlucky customers than feeding them unhelpful platitudes about such a costly component failure.
The dash has many large and small cracks. If the airbag deploys, the dash pieces would create a safety hazard. Toyota claims that this is normal wear due to heat. Older models do not have this problem. Mini vans are primarily used to transport children. I fear that an airbag deployment would cause small and large chunks of plastic to act as dangerous projectiles that would injure the driver as well as the passengers.
The passenger side sliding door of my toyota 2004 sienna le suddenly could not close suddenly. The power closing tries and then reverses to open. I followed the menu instruction to turn off the power door and tried to close it manually but failed. It won't move at all. I spread some lubricant and was able to make it close about 1/5. So I called the dealer and was told there was no recall. I then called toyota directly and was told that there was an "enhanced warranty" for 9 years/120k miles. But mine is expired since it was bought 11/2003 even though it has only 58400 miles on it. I had it fixed now by a toyota dealer for about $1352. I searched on line and found a lot of people have the same problem. Some could not open the doors. But the cause is the same. It is not just limited to 2004 model. It certainly a safety issue and toyota should recall and fix at its cost.
On my 2004 sienna le the driver side door check has broken and as a result the power window will only go down approximately halfway. I have since learned that this was due to a know defect by toyota that they covered for 5 years. This defect is related to the structural integrity of the vehicle as it has to do with welding failures in the door hinge system itself. This should be a vehicle lifetime recall.
I have a 2004 toyota sienna le purchased used with a power sliding rear passenger door. In march of this year, 2014, the door starting making a grinding noise when opening and closing the door and needed assistance when closing. Within two days the door failed an would not open or close either electronically or manually. We were informed this was a motor failure and would cost $1,800 to $2,000 to repair. The three mechanics we asked all were aware of problem being the door motor and/or broken door cable. Not having use of the passenger door was a major problem and a real concern in case of an accident. After doing some research it became clear that this is a design flaw with the car that toyota ultimately issued an extended warranty of 9 years or 120,000 miles. Fortunately, I have been able to removed the cable and disassemble enough of the motor so that the door works manually. Given the critical need for a family passenger vehicle to have a working passenger side rear door this warranty should have been for the life of the vehicle. At the very least they should have offered the opportunity to make the door a manually operating door after the 9 years, 120,000 mile warranty extension.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Toyota Sienna?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history