Recently started hearing a popping noise when opening drivers side door. My husband, a mechanic, inspected door and noted the welding around the door check on the drivers side door is cracked 3/4 way around and needs to be repaired. Called the dealership where we purchased the van to get more info and was told that they have seen lots of toyota sienna vans with this problem. They stated there was a special service bulletin in 2007 but it was now expired and there wasn't anything they could do. Was advised to contact toyota customer service in torrance california. Was advised to get it fixed as the door check could break loose damaging my van, other vehicles and possible injuring someone. Called toyota customer service and was told there was a service bulletin regarding the faulty welding on the drivers door check, but that was expired. I stated I never received such a bulletin or I would have been made aware of this problem and would have tended to it. Was told they were not responsible if I got the bulletin or not. I asked what I had done wrong in the care and keeping of the vehicle. They answered nothing. I asked what I should have done different regarding the van's drivers side door and he answered ...nothing. I took van to body shop and they can weld it for $650, but it will just crack out again. New door will be $2000+. I don't see how the consumer should eat the cost of toyota's faulty welding/manufacturing, when there are thousands of vehicles having this same exact problem.
2004 Toyota Sienna body complaints
Page 6 of 33: complaints 131 to 160 of 962, newest first, as owners wrote them.
After pressing the button to open the power sliding doors, the cable snapped and whipped.
The rear lift gate is not staying in place when lifted, it falls about 10 inches and then the automatic door close engages. If you turn off the automatic door, then it slams shut. The struts were already replaced once under the first recall.
While opening the automatic, passenger side, rear sliding door, the cable frayed and became stuck, causing the door to stop mid way open. The door was stuck and wouldn't open or close. We were finally able to get it closed, with much force, so that we could continue driving home (we were out of town at the time). We were told by toyota that it would cost $3000 to repair the problem, as the entire system, not just the cable, would need to be replaced. I asked if they could just make it so that I could open the door manually. Having a door that won't open is a safety hazard. They said no. I took the van to a repair shop, where the owner cut the cable and took it out. This allowed the door to be opened and closed manually. How did he manage to do something that I was told by toyota wasn't possible? He didn't charge me for this simple fix. I have letters that I wrote to toyota detailing what happened. We were offered a free oil change for our trouble, which I declined as I will not visit a dealer again by choice, and told we would have to repair the issue ourselves. A toyota rep recently, 2012, told me that there are many complaints with this same issue, but a recall status has not yet been reached or set. Very disappointed that toyota allows this to continue to happen. What could owners possible do to make a cable snap or break? It's obvious this is a faulty design and should be repaired.
Went outside to try to open my driver side electrical sliding door and the cable snapped. I can no longer open my door and I have a baby that the car seat is on the working side and now my other kids have to try to jump over the baby or go out the front doors to get out of the car.
Tl* the contact owns a 2004 toyota sienna. The contact stated that she opened the front driver's side door and heard a loud metal on metal sound as the door dropped slightly. The vehicle was taken to a dealer for diagnosis where the contact was referred to an independent mechanic. The contact was informed by the mechanic that the door weld was the source of the failure and it could be welded again but the door should be replaced. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 127,000.
Driver's side sliding door cable broke. The hinge came off the track dropping the door and scratching the body panel. Door will no longer close.
The cable for the power door on my 2004 toyota sienna has broken and I recently learned that toyota was aware of the problem with this part and was offering a customer support program to replace the defective power door mechanism. Unfortunately we did not receive the notice of the program from toyota and when I called to get information, I was told that even though my car only has 79,360 miles, I do not qualify for the program because my car is 10 years old. Specifically, my husband was told by the customer service supervisor that "toyota doesn't make exceptions". I'm very concerned that toyota has yet to issue a safety recall on this part as the door is jammed and no longer usable, putting passengers in the back seat at risk by not having a safe way to exit the vehicle on the passenger side. Toyota is aware of this safety issue and they are negligent by not issuing a replacement, regardless of the age of the car, especially on with such little mileage. Although I have yet to receive a copy of the secret service bulletin, despite requesting one from the customer service rep, I understand that the extension was issued 12 months or less from the date the 2004 would go out of the extended warranty.
Our power sliding passenger door has had issues over the years where it wouldn't function properly, and we had it repaired at toyota. Most recently, the door wouldn't open automatically, we would have to push it hard to make it open or close. Then, the door just wouldn't close, and we had to drive home with it partly open. We brought it into the toyota dealership and they told us the motor needs to be replaced, at a cost of over $2,000! We can't afford this, so we told them we can't fix it, but asked if we could manually open it. They cut the cable so we could manually open it, but they told us not to use it too much or it may have further issues. Now, it appears we cannot use this door, which means my children need to enter the opposite door, entering from the street. This is a problem for us, but we are stuck because we can't afford the huge repair bill.
Power sliding door cable snapped and children in back seat cannot ride safely, as door will not operate properly. Spoke to toyota, opened a claim, was told the warranty enhancement notice was issued, but although I wasn't over my mileage, I was over the date of 1st use of vehicle. They extended the warranty for this faulty part for 9 years, 120,000 miles. My vehicle sat for 8 months as well when our other toyota, the tundra had its frame replaced...but even though they still will not help. They offered to give me a good deal on another toyota...seriously! I just leased a venza 3 months ago. I do not want another vehicle, I want mine fixed so my passengers can sit in the back seat safely without worry the door won't open or close on them!
Door hinge on drivers side broke away from weld and makes a loud noise. Per my mechanic the welded pockets within the door have many cracks in the sheet metal and the van needs to go to body shop.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the door hinge fractured from the weld. The contact took the vehicle to a dealer for diagnostic testing and was advised that the door hinge needed to be replaced. The contact did not have the door hinge replaced. The failure mileage was 130,000. The VIN was not available.
The driver side passenger is jammed and won't open or close even in the manual mode. I had to drive home with the door open slightly because I couldn't get the door shut. After reading many forums online it seems that this is a problem with toyotas and it is a defect with manufacturing.
Passenger side rear automatic door fails to sense a person standing in the frame, entering or exiting, and closes on them. Passenger side rear automatic door closes automatically when on a downhill slope, closing on passenger if they are standing in the frame. Passenger side rear automatic door is failing to close and pops back open, requiring a force close by hand. Driver side rear manual door failed to close and latch. Dealer indicated it was due to faulty welds. The entire door was required to be replaced.
Passenger side power sliding door cable broke making the door inoperable. The van cannot be exited on the passenger side. Repair involves motor and cable replacement costing $1720. Toyota extended the warranty to 9 years from purchase and 120,000 miles thereby acknowledging their issue to a faulty part. They wouldn't replace it until it failed. The car was garaged its entire 9 years and therefore it took 127,550 miles to fail. Even though I am within the 9 years of purchase by 4 weeks, toyota won't honor the warranty extension due to being beyond 120,000 miles. I will have to pay this high cost to replace a door motor out of my own pocket. I will never buy a toyota again. This cable should never fail and is a faulty product which they have acknowledged.
Actually happened long before 11/12 but filing it all together - this may or may not affect the airbags on my car. My car has never been in an accident where the airbags deployed, but the entire dashboard is riddled with cracks. This is a common problem in this make & model & toyota has not addressed it. Have no idea how I could do a repair.
The left door of the toyota sienna van stopped closing properly a few years after we bought it. It will not close all the way and wears down the battery of the van. The door opens unexpectedly from time to time while we are driving.
The paint on the oem 17" aluminum rims for my toyota sienna started bubbling and peeling. If left unchecked, I will have to have the wheels either replaced or stripped and repainted to keep the metal from corroding and the rims from failing. The bubbling happens on the inside of the rims as well, making a good seal with the tire difficult and causing slow air leaks. Thus far toyota refuses to recognize the problem.
Sienna is experiencing the broken welds on the drivers side door check pocket. The pocket although repaired once has now fractured / cracked.
Tl* the contact owns a 2004 toyota sienna. The contact stated that while driving approximately 5 MPH, the rear driver's side door independently opened without warning. The contact mentioned that the door was unable to be closed and he had to utilize a bungee cord to avoid the door from reopening independently. The vehicle was taken to a dealer where the repairs were unknown. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 114,000. The VIN was not available.
Tl* the contact owns a 2004 toyota sienna. The contact stated there was a clunking noise when closing or opening the front driver's side door. The vehicle was taken to the dealer for diagnosis. The technician stated that the door had to be re-welded. After the repair the failure continued. The vehicle was taken back to the dealer where the technician stated the door would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 93,000.
Sliding side door automatic opener cable broke, disabling the opener. Do not use that door anymore because it can stick in the open position now. This is covered by a customer support program (csp) that is good for 9 years or 125,000 miles, but my car is past that. Since this is a known problem, and since it can be expected to occur, but occur later than the warranty for doors that aren't used that often, I feel toyota should fix this past their extended warranty.
Passenger side back sliding door (automatic) cord broke. The wire that is like the pulley for the door frayed and broke, making the door inoperable. The motor still works fin though. My concern is of my children's safety. The door will not latch securely now, and/or open completely. We have shut the auto door off, but it makes no difference. The door gets stuck in open position and is a safety issue. We have set the child lock as well. We will not be using that door at all, in case it traps one of the arms/legs of our passengers. Toyota is requesting thousands of dollars to fix it...
Our local toyota dealer replaced the lift gate struts due to a recall even though the original struts were fine. After the replacement, the new struts do not work properly during warm weather. The lift gate will partially go down and then the lift gate jerks back up and does not close. The dealer was contacted about this problem and the car was taken back in. Dealer said they "didn't know what to do" and would contact toyota and call us back. They never did.
Loud popping noise in driver's door. Toyota dealer quickly knew the "door check" needed to be replaced just based on my description. Cost me $700 to fix, and that was because I had a 15% off coupon.
Tl* the contact owns a 2004 toyota sienna. The contact stated that the spare tire carrier cable had rusted and the spare tire was dangling under the vehicle. The contact mentioned that the vehicle was previously repaired under the federal safety agency campaign id number: 10v160000 (structure) in 2010. The contact also stated that the dealer cut the cable and reset the spare tire. The manufacturer was contacted and informed the contact that the vehicle was repaired properly and there would be no other repair. The current and failure mileages were 115,000.
The rear sliding door cable frayed and snapped. When I opened door it jammed and would not close. I had to drive with door half way open to get where I could get it fixed.
Toyota sienna fractured defective left front door check pocket popping noise due to weld failures. Here is the video from the web it show many sienna owners have: http://www.youtube.com/watch?v=5eolqnspimu&nr=1&feature=endscreen.
The first incident is that the passenger side sliding door started to rub the paint off the body, so we disabled it since the dealer said it was out of warranty and would cost us $1800. A couple years later the driver side sliding door seized and wouldn't close. I had to drive to where my wife and kids were stranded and cut the door's cables, so she could drive home. A couple years after that I receive an extended warranty letter from toyota for their sliding doors, however, since there is a 120,000 mile stipulation and ours had more miles than that they said sorry we are out of luck. Toyota extended the warranty because they knew there was a problem with their sliding doors, but set stipulations, like mileages, so many people could not take advantage!!! I also had a problem with the driver's door hinge weld breaking, the dealer once again told me there was no recall and it would cost me a few hundred dollars to weld it back together. After looking at the hinge's weld I could tell it was an assembly misstake. Since I know how to weld I removed the door myself and re-welded the hinge. Several months after fixing it myself I found out there was a recall.
The 2004 through 2010 toyota sienna models have a known defect in the cable assembly of the power sliding doors. My 2004 sienna has the same problems as numerous other vehicles with a loud grinding noise on the passenger side power sliding door due to a fraying cable that makes it impossible to operate the door or exit the vehicle in an emergency. Toyota has taken the step to extend the warranty on sliding doors but only to 9 years or 120k miles whichever comes first. This is a known manufacturing defect and a safety issue that should be dealt with by issuing a full recall rather than extending the warranty. Quoted repairs from my local toyota dealer were around $1500. These repairs are covered only for those who the extended warranty is in effect. Please the federal safety agency order toyota to issue a full recall on 2004-2010 toyota sienna power sliding doors.
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