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2004 Toyota Sienna locks complaints

Page 5 of 11: complaints 101 to 130 of 308, newest first, as owners wrote them.

See the summary of 2004 Toyota Sienna locks problems: which part fails, at what mileage and related recalls.

Filed Feb 21, 2010 · Locks, Tires · 70,200 miles · MI

While driving my 2004 toyota sienna minivan, the cable which held the spare tire under the car snapped and the spare tire fell off the vehicle.

Filed Feb 17, 2010 · Body, Locks · 12,200 miles · MO

The drivers side sliding door on my 2004 sienna xle would not operate.the opening cable had frayed. The toyota dealer wanted $1,700. To repair this which is way too much for a problem I didn't cause. The dealer cut the cable and it now works manually but I can't open the door from the inside. This is a serious defect . I can't use the door in an accident. Toyota should fix this.

Filed Feb 10, 2010 · Body, Locks · 44,814 miles · MA

Passenger side, automatic door stopped working. Can not close the door completely causing a safety hazard. Went to dealer ... Dealer mentioned there is a known issue but they will fix it only if the vehicle has less than 36k miles ... Problem was caused due to the sliding door motor, cable assembly and hitch which holds the door. Dealer's estimate to fix the problem $2000.

Filed Feb 4, 2010 · Locks · 38,914 miles · PA

Defective sliding door and cable on 2004 toyota sienna: recently, a cable that allows the side door(s) of the vehicle to open and close automatically, snapped in half. This very well could have snapped in half while a person was standing near the vehicle, creating a serious injury. With the cable now broken in half, the door(s) now will not latch properly when either the vehicle remote or the side door control(s) in the vehicle are depressed. This now creates a very hazardous situation. The side door(s) are also prone to freezing shut in the winter. Until adequate thawing is completed, door(s) will remain frozen shut, allowing for limited access in and out of vehicle. Upon noticing these problems, I took to the internet to find a resolution and found that is more that just a rare occurrence, but a legitimate problem. If you could please visit http://townhall-talk.edmunds.com/direct/view/.f0eb3fd you will find recent blogging of these issues. A tsb number of, 0085-09, was also noted on the blog indicating this problem. Any help that you can give to help resolve these matters would greatly be appreciated.

Filed Feb 4, 2010 · Locks · CA

The right automatic rear passenger door in my 2004 toyota sienna malfunctioned suddenly, rendering it totally inoperable. It would not close all the way. Then it would not open. The dealer got it closed and said it would be $2,000 to repair and that they could not assure me that it's current closed state is safe. The hazard is that the only door for passengers to exit now is the same side as the gas intake, so if there is ever a fire, all passengers will have to climb over and out the front doors. The defective door (it appears to be metal fatigue -- on a 5 year old car!) is impossible to open at all. I have read online of many, many instances such as this. In some cases, both rear passenger doors have failed with the passenger occupants trapped inside.

Filed Feb 2, 2010 · Body, Locks · 119,000 miles · VA

The passenger side automatic sliding door has been touchy with its ability to open and close and to indicate to the car whether it is opened or closed. Yesterday, the door ceased to operate. Upon further investigation, it appears that a cable has snapped in the door and will need to be replaced. I feel that this is ridiculous for a 5 year old car. It is also very expensive, from $700 to $1800, with toyota dealers being the most expensive.

Filed Jan 21, 2010 · Locks · 75,319 miles · NC

Tl*the contact owns 2004 toyota sienna. She stated that while driving 10 MPH when she made right turns, the open door light illuminated for the left rear sliding door. The week after the light illuminated she was unable to latch the door shut. She took the vehicle to the dealer and the dealer diagnosis located the failure as the bolts and found that two of them were pulled through the metal sheet and the third bolt was loose. The dealer stated that she needed to take the vehicle to a body shop. The manufacturer stated there were no related recalls and that there was nothing that they could do to assist her. Report 1001129940 was filed with the manufacturer. The vehicle will be repaired. The current and the failure mileages were 75,319. Updated 02/01/10 *bf updated 02/02/10.

Filed Jan 21, 2010 · Body, Locks · 75,000 miles · MA · 1 injury

The power sliding doors on the 2004 sienna fail early, causing safety and usability issues. The power door cable wears out early due to faulty coating on he cable, faulty hinges and door freezing. Once the cable snaps, the door can slide open upon acceleration. Disabling the power feature allows the door to be used, but falsely causes the vehicle to register the door as closed when it is open, allowing the car to be put in gear and driven without the door properly latched closed. Loose parts from the snapped cable and torn cable jacket easily lodge in the working mechanism, making the door behave inconsistently - sometimes latching, sometimes not. When not latched, the door easily slides forward or back if the vehicle is parked on a hill, potentially causing injury. In addition, the doors freeze closed in moderately cold (25 f) temperatures, causing them to open partially (a few millimeters). This causes extra strain and wear on the power door cables and can cause the vehicle to register an open door. If the door is left in this condition, it can mask other doors actually being opened while the vehicle is moving. The partial opening also causes a misalignment of the locking mechanism, making it very difficult to open the door to correct the partial opening. The door repair was quoted by multiple dealers at more than $3000. A tsb (0085-09) in early 2009 offered an alternate method of repair, but the cost is still more than $1700 per door. Dealerships have been unwilling to provide the part to non-dealer mechanic's shop.

Filed Jan 16, 2010 · Body, Locks · 124,600 miles · VT

We have a 2004 sienna ce that we bought new. Since owning the car (it has 125,000 miles on it) the sliding doors have frozen shut whenever the weather is cold. Living in vermont, I thought that this issue was isolated. However, when my son tried to open the door and the handle snapped off because the door was frozen shut once again, I decided to check to see if there were other complaints. Yes there were...many. I had to pay to have the handle replaced but was told that the door freezing shut was a typical complaint.

Filed Jan 15, 2010 · Body, Locks · 73,000 miles · WA

During normal operations of this 2004 toyota sienna xle van. Right side powered door seized. Door failed to open completely, and then it was difficult to shut and lock. I took the sienna to the local toyota dealership (heartland toyota, bremerton, washington) on 13jan10, and they diagnosed the problem as a failed motor, control cable, and computer (ecu). They also informed me it would cost $3,050 to repair. I was in shock. I checked online and there seems to be a chronic failure with the 'automatic' doors of toyota vans. Toyota corporate instructed me to work with the local toyota dealer to arbitrate repairs since the door is not covered under warranty, or recall. I urge the federal safety agency to investigate these doors. They should not fail and seize after 5 years of normal wear. *tr updated 03/10/10 *bf updated 10/05/10

Filed Jan 11, 2010 · Body, Locks · 89,000 miles · CA

1. No events lead to the failure. 2. The driver's side rear sliding door cable and motor of a 2004 toyota sienna xle limited quit working, broken cable. Now we are unable to open / close sliding door on driver's side. 3. Having cable/motor replaced est cost $1000.

Filed Jan 8, 2010 · Fuel system, Locks · TX

I purchased a 2004 toyota sienna le in 2003. The date that I was to pick up the brand new van I was informed of a recall. When I pick up the van I was told that the recall concerning the gas tank was made. Now, the gas tank is linking, what should I do now.

Filed Jan 7, 2010 · Body, Locks · 103,000 miles · VA

2004 toyota sienna automatic passenger side sliding door stopped working and wouldn't shut. This door also came open without warning, presenting a safety hazard to children riding in car.

Filed Jan 7, 2010 · Body, Locks · TX

My 2004 toyota sienna minivan sliding door freeze shut or partially open. Sometimes I can not get the doors open to get my kids in or out in freezing weather. Also, they freeze partially open and won't safely lock!!

Filed Jan 7, 2010 · Body, Locks · 109,000 miles · WA

Our 2004 toyota sienna xle, power sliding doors will not open, or latch closed all the way. It occurred during a cold spell in our area, and we haven't been able to fix it yet. It is a safety hazard, and extremely difficult to get my infant and my other children in and out of the van when both doors won't open. Neither will open with the power buttons in the car, the buttons on our keys, or manually. There has been no way to get them open, and since they aren't latched closed, the van can't be locked, and when I drive it continuously beeps, alerting me to the "open" doors while I am driving. Once again, I would like to emphasize how unsafe this is, as if there was an emergency, there would be no quick way that I, or any emergency personnel could get any passengers out of the back seats quickly and efficiently. Apparently it costs more than $1200 per door for the dealer to fix the problem.

Filed Jan 6, 2010 · Body, Locks · 80,000 miles · MA

I have a 2004 toyota sienna minivan. It has two power sliding rear doors that use a cable to open and shut. Over the past few months there has been a grinding noise coming from both doors and recently, one of the cables finally snapped, resulting in the door to be unusable. I am being told by toyota this is a $1200 repair as the whole door mechanism needs to be replaced, despite the fact the only problem is the snapped cable. This repair is only for one of the doors. The other cable looks as if it could snap soon, at which point it will be an additional $1200 to repair. My understanding of the issue is that the cable had a plastic coating that deteriorates over time. The coating becomes dry and brittle over time, causing it to crack and fall off the wire, leaving the wires completely vulnerable to getting wet, rust, freeze, etc, also rubbing extensively unprotected against the gears. As the bare cable is exposed to the elements, it weakens and the whole cable snaps, making the door jam altogether. After reading some information on the internet, it seems this is a common problem with many toyota sienna vans and this issue should be the subject of a recall.

Filed Jan 5, 2010 · Locks · 54,000 miles · CA

2004 sienna driver's door began to creak and then had difficulty opening and closing. Inspection showed the weld broke. It was not reported until two weeks after the warranty was out, and the toyota extended warranty wouldn't cover it. They quoted 2,000 to 2,500 to fix it. They said this problem has been occurring, but only on the driver's side. When you hear the cracking sound, take it in right away.

Filed Jan 4, 2010 · Body, Locks · NY

Power sliding doors fail to open, primarily in cold weather. The vehicle was taken to the dealership about 10 times. Fist they "could not duplicate the problem", then when I was able to show it to them, they could not fix it. Eventually the manufacturer sent a factory engineer to check the vehicle. He had the door seal replaced. That helped for a few weeks, now it's doing it again. I took it back today they said that they did all that they can, although there is nothing more that they can do for me.

Filed Jan 2, 2010 · Body, Locks · 10,000 miles · MA

My 2004 toyota sienna has had issues with the sliding doors ever since I have owned it. A couple of years into ownership the cable on the motorized door (passenger side) became slipped off its track, making closing the door impossible. The cable had to be snapped, converting the door to a manual door, so that the car could be locked and secured. The cost of repair was excessive (for me), thereby making this temporary solution a permanent one. The greater problem resides in operation of both rear sliding doors in cold weather. Whenever it's cold, the doors stick and cannot be opened. The safety concerns are twofold. Primarily, I am concerned that my children cannot be efficiently removed from the car, in the event of an accident. The other day, it was so cold, I actually snapped the door handle off the vehicle, attempting to open it. Indirectly, I am also concerned about instructing my children to enter the car, via the front doors, and to climb over the front seats. Without adult presence, any child could inadvertently kick the (automatic) gear shifter into reverse or drive, thereby endangering an person who might be in front or in back of the vehicle. In areas where one is accustomed to start a vehicle and leave it running to warm up, albeit it's very remotely possible, there could be a tragic outcome. Personally, I will take steps to prevent this, but I can see others not anticipating this outcome. I have become aware of a number of sienna owners who have experienced various problems with these doors, and I am greatly concerned about not being able to open doors that have been frozen shut. I have to think there is a design flaw here that needs to be remedied by toyota. Yet, other sienna owners hear the same thing that I do, specifically that we need to keep throwing money at the problem to keep the cars maintained and that it's not toyota's responsibility.

Filed Dec 28, 2009 · Body, Locks · 84,023 miles · WI

The cable on the automatic drivers side sliding door of our 2004 toyota sienna snapped. This rendered the door unable to close until getting it to the dealership.

Filed Dec 25, 2009 · Locks · 61,000 miles · GA

Toyota sienna 2004. Automatic right side door progressively getting harder and harder for motor to close & latch properly. A week ago, vehicle was parked on a slight decline. My child opened door, the door reclined 75% then, in a manual mode, reversed and started closing rapidly. Had his hand or foot been in the way, it would have crushed the limb. Dealer said, 'this is a $1200 - $1700 repair not covered by toyota at this time" and that a motor and cabling, both located internally to the door, would have to be replaced. I feel this is a safety issue and toyota ought to be forced to repair it.

Filed Dec 16, 2009 · Locks · WI

We own a 2004 toyota sienna. Both sliding doors fail to open. These doors have been serviced at least once previously. There was no accident giving rise to this condition.

Filed Dec 9, 2009 · Body, Locks · 132,000 miles · TX

I have a 2004 toyota sienna with electric sliding side doors. The passenger side sliding door locked open today and would not move. My wife was taking children to school. It was very cold. I took the van to the toyota dealer and they said it would be near $2000 to repair it. They had to cut the door cable so we could operate it manually. This is unacceptable. I own two toyota's and was planning to buy more. They need to recall this issue as I have read many similar stories.

Filed Dec 6, 2009 · Body, Locks · 99,500 miles · PA

Driver side sliding door will not stay locked and latched. The fasteners that hold the locking mechanism place pulled through the door sheet metal. Dealer states it cannot be fixed and a new door would be needed at $3500. Door can open at any time.

Filed Dec 6, 2009 · Body, Locks · 118,122 miles · PA

Automatic sliding passenger side door cable broke. Door will not open or close. Occupants are trapped in vehicle. Must climb over front seat or out drivers side sliding door (which also broke) to egress vehicle.

Filed Dec 6, 2009 · Body, Locks · 63,000 miles · VA

Sliding side doors freeze shut and can not be opened when temperature drops below freezing.

Filed Dec 5, 2009 · Body, Locks · 50,000 miles · NJ

1. Power sliding door worked. 2. Went to operate power door, loud sound of plastic breaking, door would not open or close completely. 3. At home saw that cable to operate power sliding door had snapped. Called dealer said they wouldn't do anything, out of warranty. Called toyota said isolated case sorry can't do anything. Cut cable so I was able operate door manually. Approx. 1 year later cable on other door snapped. Same process, same response.

Filed Dec 4, 2009 · Body, Locks · MN

Sliding passenger door prone to freezing and squeaking in cold weather.

Filed Nov 30, 2009 · Body, Locks · 62,000 miles · GA

Toyota sienna le 2004 passenger side power sliding door does not work as intended. It can only be operated from the outside by pulling the handle and getting the door started. None of the remote buttons will cause the door to open. The door can not be opened from the inside of the car.

Filed Nov 23, 2009 · Locks · 60,000 miles · MO

Tl* the contact owns 2004 toyota sienna. While parked on a downward incline, the rear driver sliding power door opened and then abruptly closed. The vehicle was taken to an authorized dealer for inspection. The technician ordered the latch assembly because the bottom door latch had fractured. The failure mileage was 60,000. The current mileage was 60,500. Updated 12/09/09 *bf updated 12/10/09.

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