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2004 Toyota Sienna locks complaints

Page 6 of 11: complaints 131 to 160 of 308, newest first, as owners wrote them.

See the summary of 2004 Toyota Sienna locks problems: which part fails, at what mileage and related recalls.

Filed Nov 18, 2009 · Locks · 73,000 miles · FL

The cable which opens and closes the left side sliding door broke. The door jammed and would only open about 6 to 8 inches. The dealer told me that the cable was rusted through.

Filed Nov 11, 2009 · Body, Locks · 110,000 miles · TX

2004 toyota sienna sliding doors malfunctioning. Over time, the doors appear to wear out and will not open from the inside or the outside of the vehicle. They cannot be opened manually or by using the power operation feature. The dealer was able to open it and adjust it but told us that it will happen again unless we paid approximately $1200 per door to replace the worn parts. We are concerned about getting trapped in the vehicle.

Filed Nov 10, 2009 · Body, Locks · 65,000 miles · NM

The passenger and driver side middle (sliding) doors of our 2004 toyota sienna have frozen shut each winter for 5 years. After melting free the drivers side door came suddenly open a few times while we were driving down the road. Now the automatic open/close has stopped working at all.

Filed Nov 10, 2009 · Body, Locks · 99,800 miles · NJ · 1 injury

2004 toyota sienna sliding door cable snapped, car was parked on hill and door slide closed on right hand of driver who was entering vehicle.

Filed Nov 3, 2009 · Locks · 128,000 miles · PA

The power sliding door of our 2004 sienna stopped working when the cable snapped. It worked manually for a while but is now shut and will not open at all. The cost to repair is outrageous and I am concerned in an accident that disables the doors on the left side that my children will not be able to exit the vehicle.

Filed Nov 3, 2009 · Body, Locks · 90,000 miles · IN

The power sliding door on my sienna stopped working because the cable snapped. The cable has a plastic coating which fell off part of it and allowed the wire underneath to rust since it is exposed to the atmosphere. I managed to force the door closed and it is now inoperable. This is a safety problem - what if there were a wreck? This is poor design and could cause loss of life and should be fixed by toyota. It is an expensive repair - due to the design flaw of having this cable be so difficult to replace, so people - like me - aren't haveing it done because we can't afford it. This isn't "normal wear and tear".

Filed Nov 2, 2009 · Body, Locks · 128,000 miles · NY

Toyota sienna minivan sliding door will not open/close - got stuck in the open position.

Filed Oct 15, 2009 · Body, Locks · MA

The doors on my 2004 toyota minivan have been freezing every winter season since 2006. Canada toyota has made this a recall item, but the united states will not? I find this to be absurd - especially when children have to climb up through the front seats to get out of vehicles. This could be fatal in an accident if the doors can not be opened. I have contacted toyota dealer and they claim to use wrench grease to lube the doors to help and prevent from sticking. I live in new england and the doors have already starting freezing shut this year (oct 2009). This is extremely frustrating, this isn't a cheap vehicle and it was purchased for family use. Toyota has really failed the american public with their minivans. I would have used this avenue to complain years ago - I have been wasting my time trying to work with the toyota company. Please help

Filed Oct 15, 2009 · Body, Locks · MA

We have a 2004 toyota sienna. We have discovered that the cable on driver side of the sliding door has rusted/rotted and snapped off. We have called toyota about this issue and they informed us that the doors are not covered. We feel that this is a safety issue as the doors only open part way. We have found that there was no recall on this issue. Please look into this asap. Just picture your children trapped in the van during an accident- these doors are too heavy for them in manual mode. This is happening to many toyota vehicles, to the point where this needs to be aired on national television for toyota to step up and stand behind their vehicles. This is about safety and our children - not just a bonus feature. Help us to keep our children safe in these family built vehicles! Please!!!

Filed Oct 12, 2009 · Locks · 80,000 miles · IL

Electric side doors opener becomes jammed when cable frays and breaks. This happened on the left door, then the right door wouldn't open. Libertyville illinois dealership had to pull the fuse that controls the circuit that operates the 2 side doors and the rear door. All 3 doors operate manually.

Filed Oct 8, 2009 · Body, Locks · 35,441 miles · NV

The power sliding door on an '04 toyota sienna would not stay open when the vehicle was on a slight incline. Other times, it would not close properly. On a number of occasions, after the door was opened it began to close by itself hitting the person who was reaching into the vehicle, while the door was continuing to try to close. It took a lot of force to stop the door from closing. On one occasion the force of the door closing bruised my wife's right arm. This is a definite safety issue. Someone could be seriously injured, including being crushed between the door and pillar. This problem was reported to the dealer on three different visits over a six month period. On each visit the technician reported "no problem found" or "working per design and intent at this time." on the last visit, after the technician found nothing again, I went out with the service advisor and was able to demonstrate the problem. Afterward the shop foreman found that the rear hinge bushings were worn. After the bushings were replaced, the door worked as it should. Toyota claims this would have been covered under the original 36 mo. / 36,000 mile warranty, but not under their extended warranty.

Filed Oct 3, 2009 · Locks · 87,000 miles · MA

I have a 2004 toyota sienna xle limited. Both sliding doors have broken. When I have been driving the car with my 7 year old son and my dog in the car, the door has slid open.

Filed Oct 1, 2009 · Body, Locks · 81,000 miles · MA

Power sliding door on 2004 toyota sienna xle awd fails to operate. The door is actuated by a cable and the cable has broken. The replacement is extraordinarily expensive at approx $1500 or more. As a result, the door must be opened or closed by hand, which is a difficult proposition, and if the vehicle is parked on an incline, nearly impossible. Further, the door doesn't stay open when on an incline posing a danger to exiting passengers.

Filed Sep 30, 2009 · Body, Locks · 44,056 miles · CA

Broken cable in side sliding doors (automatic). Would not open manually. Children stuck inside had to exit through front doors. Manual override not functioning. Dealer wants $2,000.00 per door to repair. Van only 4 1/2 years old when cables broke.

Filed Sep 28, 2009 · Body, Locks · 81,339 miles · FL

The power function of the automatic rear sliding passenger door has failed. The cable that attaches to the motor for this device snapped and was exposed causing a safety hazard. Approximately 1 foot of cable was exposed and hanging from the middle rear of door. Additionally other parts of the system failed/broke when the cable broke and became lodged in the system causing the door to remain open. When some of these parts associated with the snapped wire / door motor broke they were ejected into the car hitting the nearest right side car safety seat where one of our children sits. The cost of replacing the door parts is prohibitive. Per toyota dealership, cost is approximately $1700 per door to replace the snapped wire. The door will not be repaired and remain non-functional. 2006 reference tsb el004-04 2009 reference tsb-0085-09agency number:10029190 for similar cases.

Filed Sep 22, 2009 · Body, Locks · 88,000 miles · AL

Auto sliding door cable rusted through and broke, leaving door inoperable.

Filed Sep 21, 2009 · Locks · 120,000 miles · NY

2004 toyota sienna xle minivan - sliding doors will not unlock or open. Dealership asking $2000 to repair and claims that they cannot switch door to manual usage.

Filed Sep 14, 2009 · Body, Locks · WI

We are pleased with our sienna with the exception of the sliding doors which freezes the last 2 winters. I have 2 small children under the ages of 3 and very concerned about the safety issues. Whenever the temp is below freezing, the door will not open until the temperature rises. I know that I am not alone with this issue. Should an emergency arise, I fear the safety of my children - however I do not have the money to fix this issue. Others have been quoted fixing it in the price of upwards of $1000. Please make toyota do the right thing and recall these vehicles to fix them.

Filed Sep 14, 2009 · Locks · 67,800 miles · FL

I have a 2004 toyota sienna with automatic rear passenger sliding door. The cable and motor malfunctioned in january 2008. I went to the dealer in gainesville, fl. I was advised that the whole assembly with the wire cord had to be replaced at the cost of about $ 1300.00. After getting it fixed, the same wire and the plastic latch broke again on 9/12/09. Went to the dealer only to be informed again that the same parts need replacement at the cost of $ 1600.00. I believe that the part is not properly designed, and the consumers have to pay great sums of money to get it fixes.

Filed Sep 11, 2009 · Locks · 114,000 miles · IL

My wife was putting the children into our 2004 toyota sienna minivan and when she went to open the passenger side automatic sliding door the door cable broke. Thankfully she was able to close the door safely. However, she was not able to open it. When she brought the van to me, as I was at work, I could see that a piece of the door cable/pulley system was in the way of the door sliding open. I cut off that piece and the door now opens and closes manually. If my wife had gotten into an accident on her way to see me, that door would not have been able to be opened. That, in my humble opinion, is a serious defect in design...that something could happen that would prevent the door from being opened.

Filed Sep 9, 2009 · Body, Locks · 77,246 miles · MA

Cable snapped on rear power sliding doors. It appears that the outer plastic coating dried and broke off of the cable. Cable is hanging outside of the car as I drive down the road. The door is very heavy and my children are unable to open the door themselves.

Filed Sep 8, 2009 · Locks · 75,000 miles · CT

2004 toyota sienna xle limited (75,000 miles), purchased april 2003. Passenger rear sliding door cable snapped. It looks like the covering on the cable deteriorated over the years and the cable rusted and snapped. We are not able to open rear sliding door due to broken cable.

Filed Sep 4, 2009 · Body, Locks · 51,000 miles · PA

The rear power sliding door on the toyota has a safety defect where the power sliding door closes completely but then pops open slightly at the rear of the door. The result is that the door is not fully closed or latched. However, the "open door" indicator in the vehicle does not light indicating that the door is not in a fully closed position. The "pop open" scenario was occurring over the course of several weeks, before going over a bumpy road the vibrations must have been sufficient enough to warrant the "open door" indicator to light. Upon bringing to toyota for repair they informed me the motor was damaged along with the latching mechanism for the door.

Filed Sep 1, 2009 · Locks · 47,000 miles · AK

Spot weld on door strap broken from normal door closing.

Filed Sep 1, 2009 · Locks · 36,000 miles · AK

Sliding doors frozen shut everyday in the winter.

Filed Aug 31, 2009 · Locks · 119,304 miles · WI

We have a 2004 toyota sienna. We have discovered that the cables on both sides of the sliding doors have snapped off. We have called toyota about this issue and they informed us that the doors are not covered. We feel that this is a safety issue as the doors only open part way. We have found that there was no recall on this issue. Please look into this asap.

Filed Aug 20, 2009 · Locks · 28,000 miles · OH

Tl*the contact owns a 2004 toyota sienna. When closing the rear drivers side sliding door it failed and would not close. The contact had to drive with the door tied together by a rope to keep it in place while driving. The dealer inspected the vehicle and made the necessary repairs to correct the failure at no cost. Two years later, the drivers side rear sliding door would not close, however, after several attempts, the contact was able to close the door and currently is unable to open it. The passenger rear sliding door is currently failing and it will not close properly and opened while driving without warning. The contact was advised that the motor in the door failed he would be responsible for paying for the repairs. The contact is in the process of taking the vehicle to the dealer for further inspection per the manufacturer instructions. The failure mileage was 28,000 and the current mileage was 109,000.

Filed Aug 12, 2009 · Body, Locks · 71,000 miles · NJ

Toyota sienna electric sliding door does not open with button. Can only be opened by pulling hard on outside handle. Dealer suggested replacing door motor.

Filed Aug 1, 2009 · Locks · 98,000 miles · OH

The right rear electric sliding door stopped working. It was difficult to open. I took it to the dealer and they advised me that the cable had broken. About two weeks after I took it to the dealer, the door jammed completely and you could not even open it manually. This presents a hazard if there is a fire in the van or an accident that requires a passenger to exit quickly.

Filed Jul 31, 2009 · Body, Electrical · 62,000 miles · NY

Tl*the contact owns a 2004 toyota sienna. The contact has not been able to use the door locks in her vehicle for several months. The dealer was unable to diagnose the cause of the failure. Recently, while attempting to stop the vehicle, the rear passenger side door opened. In addition, the battery failed and was replaced twice by the dealer. The failure was not corrected and the dealer stated that they could not determine the cause of the failure. The contact replaced the battery herself with a heavy duty battery. She took the vehicle back to the dealer and they stated that the door motor failed, and that the door was an inch off the door track. The estimated cost of repair was $1,800. The failure mileage was 62,000 and current mileage was 64,000.

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