The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.
2009 Toyota Sienna body problems
97 complaints (47% of all complaints for this car). Typical mileage when it fails: 82,000. 3 crashes reported.
- owner complaints
- 97
- of this car's complaints
- 47%
- typical mileage
- 82,000
- crashes
- 3
- recalls
- 1
Which part fails
- Body62
- Body: door15
- Body: hatchback/liftgate7
- Body: trunk lid1
- Body: hatchback/liftgate: support device/strut1
- Body: hatchback/liftgate: hinge and attachments1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Toyota Sienna body problems in other years
Related recalls
Structure
- What is wrong
- Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.
- Risk
- The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.
- Remedy
- Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V160000 · Recall details
What 2009 Toyota Sienna owners say
Most recent owner complaints, unedited.
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.
To whom it may concern: regarding customer support program (zts): warranty enhancement for rear sliding door latch assemblies on certain 2004-2010my sienna vehicles and power sliding door cable assembly on certain 2004-2007my sienna vehicles. I am here to tell you that my 2009 sienna should have been covered by this warranty extension. A few years ago our cable snapped on the driver side door. I was told by my dealer and toyota customer service that my model year was not covered by the able assembly issue. I was quoted approximately $2k for this repair. Well, with the craziness of the pandemic, I decided to do this repair myself. I purchased the attached parts list in the scan myself. As you can see from the images: there are screws missing around the pulley system, the cable cracked the housing and proceeded to tear up the sound insulation. Thankfully the cable did not harm any other key areas of the door. This blatant disregard for the 2009 model year is extremely disappointing. I am sure there are other owners with the same issue.
The rear passenger door recently began to open on its own randomly when driving, something may be wrong with the latch, it is not hooking/engaging to the car frame. My wife made a left turn yesterday and the passenger rear door slid open, luckily my 7 year old son was buckled in. Also, the cables to the driver side rear sliding doors popped off about a year ago, believe it was due to rust/corrosion...
The driver side slide door after I opened it , the cable that controls the open and shut broke. The van was not running or moving I had just opened the door then heard it snap
The passenger side door cable broke & auto slide door no linger works. Stationary.
Electrical driver side door cable got snapped. Looks like other toyota sienna owner face same issue. Company knows the issue and enhancement warranty 10 years from the date-of-first-use or 150,000 miles (whichever occurs first). Currently my car is 10 years and 5 months and less than 95000 miles. They decline. If parts are faulty than company should able to repair regardless of year or mileages.
My name is [xxx], since young until now I had bought total 7 toyota vehicles in my life. My toyota sienna 2009 has problem with the power slide door that it open and close by it self a few times while I vacuum the rug of floor today. The car was at parked and engine is off. Also I found the cables on the slide door hung out exposed on the side of the door edge. Please see picture attached. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Passenger sliding door won't close with both power motor and manually. It's stuck open. I called toyota corporate offices to get assistance and they stated that the warranty enhancement just expired 1 month ago. Do not know how to get the van door unstuck. It just happened today, or I would've called 1 month ago. Very frustrated, cannot drive vehicle. It happened in my driveway, vehicle was stationary.
Questions about the 2009 Toyota Sienna body
Does the 2009 Toyota Sienna have body problems?
Owners have filed 97 complaints about the body of the 2009 Toyota Sienna, 47% of all its complaints, more than any other problem.
At what mileage do 2009 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 82,000 miles.
Was there a recall on the 2009 Toyota Sienna body?
Yes, 1 recall: 10V160000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 2009 Toyota Sienna problems
Electrical 28Airbags 14Engine 14Acceleration 13Steering 12Tires 11Brakes 8Transmission 6Locks 5Wheels 5Driver assistance 3Fuel system 3Seat belts 3Seats 2Suspension 2Visibility 2Lights 1
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