2009 toyota sienna with power sliding doors. I believe the cause of this issue may be a poorly designed roller hinge for the sliding doors. If the roller hinge fails and binds, it will cause the power sliding door motor and/or cable to fail. Passenger side power sliding door became stuck, partially open, with my handicapped son inside while I was parked outside his school for drop off. I observed that the power door cable was broken. When I attempted to push the door open to get my son out, the roller hinge failed, coming partway out of its track, and the rear side window shattered, covering the third seat with broken glass. A small amount of glass landed on my son. I was forced to carry him (13 years old, approximately 75 lbs.) out from the driver side sliding door. The door would not open or close so I was forced to have it towed to the dealership for repair. This is the second time this has happened! In 2015 an almost identical scenario took place in my driveway, in this earlier instance with the driver side slider door failing and shattering the driver side rear side window. Fortunately, no one was in the vehicle in that case, either. In the first instance insurance covered the damage, with a $300 deductible. A few months after that we paid $1100 to have the passenger side power door motor and cable replaced after the cable broke. This recent failure is estimated to cost between $2000 and $3000. As yet, insurance is refusing to pay for anything except the broken window.
2009 Toyota Sienna body complaints
Page 2 of 4: complaints 11 to 40 of 97, newest first, as owners wrote them.
During cold weather the lift gate will engage the power close feature automatically before user requests it. Normally the power close is initiated by the user pulling the lift gate down. This is a safety issue as it takes a good amount of force to stop the power close feature. Once you have stopped it, the door will raise, and than it will just begin the power close again. Sometimes the door will immediately begin to close once it has been raised, other times it will wait for a short period of time before doing so. Once it starts closing you have to move very quickly to avoid being trapped by the door. This occurs when the vehicle is stopped. It makes no difference if the vehicle is running or not, nor if the vehicle is parked on a slope or flat surface.
Sliding door becomes inoperable. Will not open.
The electrically-powered sliding rear door on the passenger side failed in the closed position because the cable designed to do this task had rusted through and snapped. This is a known issue, but toyota has refused to cover it. The door cannot be moved because the cable has wound itself up inside the door. This can trap the occupants inside the rear of the vehicle in an emergency. This makes the sienna unsafe.
Power sliding door malfunction disabling the use of a sliding door. The cable that moves the sliding door broke making the door inoperable. A clear safety hazard by eliminating a point of access or regress.
2009 toyota sienna with mileage lesser than 110,000. The left sliding door wont open. Looked at the toyota web site and found out that its part of the vehicle warrantee as long as its mileage is lesser than 120,000. *nf the consumer stated the dealer advised the vehicle was not included in the recall. Updated 10/17/2017
Tl* the contact owns a 2009 toyota sienna. On several occasions, while driving, the driver's side power slider door opened without warning. The vehicle was taken to woburn toyota (394 washington st, woburn, ma 01801 (781) 933-1100) where it was diagnosed that the latches needed to be replaced. The contact stated that the cables were snipped, making the doors manual. The contact stated a few months later, the passenger side slider door inadvertently opened and closed. The manufacturer stated that the vehicle was not covered and did not offer any further assistance. The approximate failure mileage was 130,000. The VIN was unavailable.
The cable in the rear passenger sliding door for the minivan became frayed/rusted and snapped, causing a long metal cable to be hanging off the driver side of the vehicle (possibly could have hit other cars) and the door no longer works. The car was stationary (closing door) when this happened. The door was hard to open/close before this happened, and then the cable just broke one day. Toyota has a "warranty enhancement" for this issue for models through 2007, but are saying they will not cover it for the exact same issue in a 2009 sienna, despite evidence I'm finding online that many of the 2008s and beyond are having the issue.
Drivers side sliding door cable snapped. This is a safety hazzard. It happened while my daughter was standing waiting for the door to open and the cable just snapped right in front of her face. We were in our driveway and the van was stationary. That cable came shooting out from the chase it sits in super fast. I can't believe this cable is actually outside the car!
Body- at 112,000 miles, driver's side sliding door wire snapped from normal use. Inferior material and or design alleged. Fuel item charcoal canister, oil control valve, and oxygen sensor failure at 116,000 miles.
Power sliding door mechanisms fail and door is unable to be opened manually or electrically , from inside or outside the car. If there is an accident there is no way to open the door. This is very dangerous.
Sliding passenger door cable broke. Could not close door and then later. Could not open door. Vehicle was stationary. Dealer states $1000-$2000 to repair.
Cable snapping on automatic sliding door in the van. The cables that operate the automatic function of the sliding doors snapped on both doors within 9 months of each other as the door was being closed. This caused the door to be stuck shut (because of the way the cable coiled when it snapped). Once we got home we were able to get the door open but now it the closes very hard or is very hard to open when on inclines.
The driver's​ side sliding door cable just snapped, and now cannot be used. Not for kids to get out.
Power cable assembly for power sliding door behind the driver snapped while opening the door using the key fob. Door is still operable in manual mode. However, toyota issued a customer support program (zts) for power sliding door cable assembly for model years 2004-2007. The unfortunate thing is that the same part on my 2009 toyota sienna is the same part that is covered for the 2004-2007 model years. There have been no changes to the part or part number for the 2008, 2009 or 2010 models but yet they are not covered. These years should be covered as there is zero difference between them and the 2004-2007 models. My part number is 69641-08030 and was covered if I had a 2004-2007 sienna, but not for anything newer. Ridiculous. Attaching the customer support program (zts) for your review. Thankfully we were not moving or that the cable snapped and hit someone standing next to the vehicle.
Passenger side power door cable system broke. This is a known issue for toyota but for some reason they are not covering the repair for 2009 model years. Please see attachment which documents this would be covered for other years....even though no change in design occurred.
Both sliding door cables have broken under normal use and were previously replaced by toyota. The genuine toyota replacement cable on the driver side has broken a second time, including damaging the motor assembly. The door does not open or close properly and temporarily trapped my daughter inside who did not know how to open the door besides using the door open buttons and handle. One daughter was standing outside the vehicle when the cable snapped and it nearly cut her neck (it came about 2 inches from her neck when it snapped out of the track). This is a known issue at toyota where the plastic coating breaks allowing the cable to rust. Having inoperative or improperly operating doors creates a significant safety risk, including vehicle entrapment and inability to enter/egress from the non-traffic side of the roadway.
The rubber from back door melted since I live in tropical island and there is a lot of heat. The plastic base for the antena broke, I gues the heat cracked the plastic base, and the cell charger doesn't work, though I have hardly used it. I seems like it gets out of position easily. Overall, the plastic features are giving me a hard time. I love my sienna and it's in very good condition, but these problems don't have to do with use.
The right hand sliding door cable snapped while child was opening door in parked car. Luckily no injuries. However, the company has extended warranty for model year 2004-2007, not later model years. Corrective action should be covered for all model years.
This is the second time in less than a year that the sliding door cable has rusted and snapped making my door unusable. My 4 year old autistic son was standing outside the door and the cable went snapping and flying before eventually jamming up the motor. It was terrifying. I had the same incident happen with the drivers side door this year. This car has 88k and has had both replaced for rusting through and snapping. What if this cable whipped and hit my child? We were lucky this time. When will someone take this issue seriously.
The cable for the passenger power sliding door broke and now the door is inoperable. Toyota has a warranty enhancement program in place for this exact problem, however it only covers through the 2007 model year. Very frustrating that nothing changed with the part on the 2009 model year and it is not covered.
The sliding side doors' (both) cables snapped within 3 weeks of each other. Earlier, and while still under warranty, the locking mechanisms failed to work and would allow the door to open on its own while I was driving. This was very dangerous. Both doors were fixed by the toyota dealer at no cost to me. When my sienna had 118000 miles the passenger side sliding door made a grinding type noise and then I heard a snap. The door's cable snapped. I immediately took it to toyota dealer and they said that earlier year models were covered and repaired by toyota at no cost to the owner. They would fix mine for about $1,300 dollars. I did not have the money and the dealer made my door a "manual" door. Three weeks later the same exact sequence of events occured to the driver's side sliding door. Now both of my electric sliding doors are "manually" operated. It would cost me $2,600 dollars to repair both doors. If earlier year toyota sienna doors are covered by an extended warranty at no cost to the consumer, why is my sienna 2009 not covered by this extended warranty??? It is ovious that it is a manufacturer's defect and as such this defect should be repaired by the toyota dealer at no cost to consumer.
Driver side passenger automatic door cable snapped. Door will automatically shut but will not open. 2100 to fix. Our model year is not included for the same issue for the csp.
Passenger slide door cable snapped when closing the door. It snapped near the end of the grove where the door slides on to. The other end of the cable which pulls the door to the close position is not going in so the sliding door had to be forced to be closed. Eventually, this cable was winded back into the door. However, with the other end snapped, this end would not be released from the motor after a few times of opening and closing the door manually. This had caused the door to be fully shut and closed. A few more pulls on the door handle from the outside eventually made a few big bangs. These bangs were a result of the motor pulling the remaining attached cable end to snap as well. Now both end of the cables are inside the door/motor. Toyota has a warranty enhancement in regards to this door issue. However, it only covers year 2007 to 2007. Mine is a 2009. I see plenty of people posting online about their 2008 and 2009 sienna's having this same sliding door cable issue of it being snapped. I can't see why toyota is not covering these two years. My sienna was stationary when this happened.
Rubber coating on handle on tailgate door lift melted. Leaves fingers with black gunk on them that is very difficult to wash off whenever opening this hatch.
Passenger sliding door is locked shut and will not open either with electronic door opener or by hand. Completely locked and safety hazard. Door appears to lock and unlock but cannot open door at all. Driver side back sliding door cable snapped one month ago with wire dangling outside car. That had to be stripped out to get door to open close by hand.
2009 toyota sienna was parked and upon opening sliding rear automatic door, the rear automatic door cable snapped and the door automatically closed and can no longer be opened posing a safety hazard. Toyota has a warranty enhancement replacing the cable assembly for rear doors for 2004-2007 model years, but not for 2009. The thin cable is frayed and rusted indicating a design defect because the cable could have been sheathed better or stainless steel cable could have been used.
Tl* the contact owns a 2009 toyota sienna. While driving at any speed, the dashboard remained greasy. When the sun reflected on the greasy dashboard, it would reflect onto the windshield and hinder the driver's visions. In addition, the entire dashboard area was cracked and the air bags were visible. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 26,000.
Tl* the contact owns a 2009 toyota sienna. The contact stated that the dashboard material was defective. The dashboard exhibited fractures at the driver and passenger side air bag areas. The sunlight caused the dashboard to become sticky and caused a reflection on the windshield that obstructed the driver's view. The dashboard was not replaced. The manufacturer was not notified. The approximate failure mileage was 10,000.
Both automatic rear sliding doors stick and have to be used manually. I've already had one door fixed a few years ago.
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