Tl* the contact owns a 2011 toyota sienna. The contact stated that while driving at an unknown speed, several unknown warnings light illuminated with a beeping sound. The vehicle was taken to the voss toyota (2110 heller dr, beavercreek, oh 45434, (937) 431-2100), where a technician test drove the vehicle however, was unable to duplicate the failure. The contact stated that the vehicle was repaired at the same dealer under the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags) and prior to the repairs the vehicle had not experienced a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
2011 Toyota Sienna body complaints
Page 2 of 6: complaints 11 to 40 of 154, newest first, as owners wrote them.
Tl* the contact owns a 2011 toyota sienna. The contact stated that the driver's side sliding door opened without warning while driving. The contact took the vehicle to johntstons toyota located at (5021 ny-17m, new hampton, ny 10958, (845) 374-8600) where the technician was unable to identify the cause of the failure. The contact then received notification of the federal safety agency campaign number: 16v858000 (structure). The vehicle was taken to an unknown dealer and received the recall repair however, the failure recurred. The unknown dealer was contacted and the contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 297,000.
Tl* the contact owns a 2011 toyota sienna. When the contact entered the vehicle while holding onto the passenger side roof handle, the handle fractured. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that nothing could be done. The failure mileage was approximately 86,000.
Tl*the contact owns a 2011 toyota sienna. -passenger side door did not close. -the battery was drained. -latch failure. The contact stated that after driving across country, the passenger side door did not close. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 79,000.
My van cut on fire last saturdar, september 1st 2019. For no apparently reason. I drove about 5 miles from my house to the grocery store, when I notice the smoke, I first though was the car in front of me. But was smoke coming from my hood. I was just about to stop at a stop sigh and I look the temperature gate and it was fine, turn of the car and people from the parking lot was already yelling for me to get out of the car. More than 2/3 of the van was totally destroyed in the fire.
The sliding door behind the drivers seat will not open more than 8 ". Than an alarm dings up front
The passenger side automatic sliding door cable became frayed to the point that the door would not open either automatically or manually. This is a serious safety issue as children can get trapped in the van and be unable to exit in an accident. A quick search online shows that this is a common problem with the toyota sienna van. The fix is very expensive: the part alone is $800 and it requires 5-6 hours of labor. This should be a recall issue.
The passenger side sliding door stopped working, it doesn't open automatically, it get stuck and I think that's a safety issue because I have 2 little kids that ride in those seats. I hit the open door button and it doesn't do nothing only beeps, I have to get out of the van and close the door for them.
My car was parked as I opened the sliding door behind the driver's seat I heard a pop as the door opened and the cable that opened the door snapped off sendinding the door forward. The end of the cable was corroded. I see they have other door safety problems with corrosion I think the cable should be included with the recall. Sincerely. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 toyota sienna. While driving 40 MPH, the rear driver's side door opened. The contact mentioned that the door had to be held closed in order to drive the vehicle. The vehicle was taken to alderman's toyota (33 seward rd, rutland, vt 05701, (802) 776-6000) where the contact was informed that the wiring harness was covered under the federal safety agency campaign number: 16v858000 (structure); however, the cable opener assembly and roller hinge were not covered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,536. *dt
While the car was stopped, the electric door cable snapped on the driver's side side door in may 2018 and then the passenger side cable snapped in august 2018. While this is an inconvenience, the bigger issue is that once this happens, the door is then unable to be opened. In case of an emergency, there is no way to open the door.
After driving for several hours, car was stopped for a train and the rear window exploded. It was in park, approximately 8:30 p.m., 72 degrees outside
Cable to sliding back passenger door broke the vehicle was stationary
While driving on the highway on the left passenger door was beeping. After pulling over re-opening and closing the door the beeping stopped. Also the paint is peeling off below all windows and on the roof.
Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. This caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. This event was reported past the 36 month warranty, (at 40 months, but less than the mileage warranty), but had begun before the warranty had ended. Current owners should be aware that if there are instances beginning of the door not being able to be opened, should check the hinge and pin tension and have it fixed while it could be under warranty. This should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. This happened several times while parked and exiting the vehicle. Currently getting an estimate from the dealership. There are other instances of this issue on different sienna and toyota forums.
Opened front hood used rod to hold hood up - when I went to clos hood I forgot about rod and with very little pressure the hood crumpled like aluminum foil at the place where rod was
Tl* the contact owns a 2011 toyota sienna. The contact stated that the power sliding door failed to automatically open or close. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the parts for the recall repair were not available. The contact stated that butler toyota (3232 harper rd, indianapolis, in 16240, (844) 829-9600) informed the contact that parts were not available. The contact called the dealer several times and was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Tl* the contact owns a 2011 toyota sienna. While driving approximately 55 MPH, the rear passenger sliding door opened independently and the door warning indicator illuminated. The driver coasted the vehicle over to the side of the road and attempted to lock the sliding door, but it failed to remain locked. The driver placed a rope around the sliding door to keep it from sliding open and resumed driving. The contact called stockton town toyota at (209) 320-1800 (located at 2150 e hammer ln, stockton, ca 95210) and was informed that there would be a fee to diagnose and repair the vehicle. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 16v858000 (structure). The manufacturer stated that the warranty was expired and did not offer further assistance. The approximate failure mileage was 97,000.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of huntington beach in huntington beach, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel door hinge broke cause by sliding door safety mechanism being too stiff and placed in a bad location.
Power sliding door- the cables on both sides of the vehicle broke jamming the door shut, the cable needed to be cut further to allow the door to open fully and now requires manually to be opened, prior to this the doors would make a popping noise when opened from the manual lever outside of the door.
Tl* the contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per the federal safety agency campaign number: 16v858800 (structure). The vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. *ln consumer stated sliding door - drivers side malfunctioned updated 7/19/18*jb ...
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (riverside toyota, 2025 us-41, marquette, mi 49855, (906) 228-4900) did not give a specific date for when the part would become available. The manufacturer was contacted. The contact stated that the sliding doors on both sides of the vehicle and the rear door were slow to open. The failure mileage was not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000, 16v340000, and 11v560000 (structure, air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted three months ago and stated that they would send the parts to urbana, il. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17*lj
Tl* the contact owns a 2011 toyota sienna. The contact stated that the federal safety agency campaign number: 16v858000 (structure) had exceeded a reasonable amount of time for the repair. The hoselton toyota dealer located in east rochester, ny was contacted and advised that they were unable to schedule an appointment until october of 2017. The manufacturer was not notified of the issue. Parts distribution disconnect.
Tl* the contact owns a 2011 toyota sienna. After using the vehicle's power sliding door feature, the door wires were jammed on the bolts in the door and prevented them from closing. After cutting the wire that was jammed on the bolt, the contact was able to manually open and close the door. The contact took the vehicle to toyota of huntington in new york, but was not diagnosed. The manufacturer was notified of the failure, but did not assist. The failure mileage was approximately 100,000. The VIN was not provided.
Tl* the contact owns a 2011 toyota sienna. While driving approximately 20 MPH, the front passenger door flung open and the cord securing the window snapped. The vehicle was taken to the dealer (dch freehold toyota in freehold, nj) where it was diagnosed that the cord failure was due to the age of the vehicle. The manufacturer was made aware of the failure and offered a discount for the repairs. The vehicle was not repaired. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). The failure mileage was approximately 100,000. Parts distribution disconnect.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that maplewood toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 10/19/17 *bf.
Tl* the contact owns a 2011 toyota sienna. The contact stated that the rear driver side sliding door failed to function when the control switch was depressed. The vehicle was taken to the dealer (toyota place in garden grove, ca), but the part was not available for the repair. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure failure was 59,000. Parts distribution disconnect.
There has been a recall (the federal safety agency recall no. 16v‑858) on the toyota sienna 2011 mini van, our VIN number is [xxx]. The power sliding doors in our van do not operate correctly, creating an unsafe environment for our young child. We are very unpleased at the irresponsible manner in which toyota is handling this recall, as no solution has been offered to fix this issue. Though there is a recall on this vehicle, months have passed and we have not received any information from the dealership or toyota as to how this defect will be fixed. We are very unhappy customers. Please contact us with a remedy whenever it is available, we want this fixed. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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