Tl* the contact owns a 2011 toyota sienna. The contact stated that the federal safety agency campaign numbers: 16v858000 (structure:body:door ) and 16v340000 (air bags) exceeded a reasonable amount of the time for repair. The contact received the recall notifications in june and december of 2016. The dealer (toyota of katy, 21555 katy fwy, katy, tx 77450) stated that the parts were unavailable and on backorder. It was unknown when the parts would become available. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ..updated 08/17/17 *bf
2011 Toyota Sienna body complaints
Page 3 of 6: complaints 41 to 70 of 154, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that when the front passenger and driver side door armrests were touched, the air bag warning indicator would illuminate and the seat belt chime would sound. The contact called the advantage toyota dealer and a repair appointment was scheduled for 6/26/2017. The vehicle was not repaired due to the remedy not having all the necessary parts available. The contact had not received notification for another repair appointment. The manufacturer was not made aware of the issues. The approximate failure mileage was 46,056. Parts distribution disconnect.
Tl* the contact owns a 2011 toyota sienna. The contact stated that while driving at approximately 55 MPH, the passenger side sliding door erroneously opened. The vehicle was taken to the toyota dealer of danvers located in danvers, massachusetts but the cause of the failure was not determined and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000. The VIN was invalid.
Tl* the contact owns a 2011 toyota sienna. The contact stated that the vehicle was included in the federal safety agency campaign numbers: 11v560000 (equipment) and 16v858000 (structure). The dealer (gateway toyota, 395 nj-37, toms river, nj 08753, (732) 240-2000) made no mention as to when the remedy and parts would be available. The vehicle was not repaired. The contact stated that the sliding doors failed to open and close properly. The manufacturer was informed of the failure and the recalls to determine when the dealer would be able to provide a solution. The failure mileage was not available. Parts distribution disconnect.
2011 toyota sienna le. Consumer writes in regards to power sliding door safety recalls. *ld updated 07/13/2017
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v340000 (air bags), 11v560000 (equipment), and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan toyota of davie, florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The cable for the drivers side sliding door frayed and snapped, the passenger side cable is showing signs of fray as well. The electronic door opening is now inoperable. Because of the weight of the door it is difficult to close and if parked on a slight incline the door can look closed but in fact is not fully latched and can slide open when you start moving. (the cable snapped when parked and the electronic opening function was used.) currently waiting for estimate from toyota for the repair but was told approximately $1200 and may not be part of their on going door recall problem
Tl* the contact owns a 2011 toyota sienna. The contact stated that both sliding doors on the vehicle failed to open and close remotely. Also, both doors had to be closed manually and made an abnormal noise, as if they were stuck. The vehicle was taken to the dealer (longo toyota, located on 3534 peck rd, el monte, ca 91731), but was not repaired due to part unavailability. The dealer informed the contact to wait for a second recall notice. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 16v858000 (structure). The manufacturer was not made aware of the failure. The approximate failure mileage 77,658. Updated 08/22/17*lj updated 8/25/17
Nothing has happened yet, but the dealership has done nothing to remedy the recall for the air bag or the sliding door. Why???
Takata recall. I received notice in late july 2016 about the takata airbag recall for my vehicle. Due to travel, it was a few weeks before I could take it in to the dealer. I was offered a toyota camry as a replacement vehicle, but I requested from toyota USA, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid august 2016. In november 2016 I received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late december 2016. It is now late june 2017 and I have heard nothing about either of these recalls. The safercars.gov website says there is no remedy available for either recall yet. Almost 11 months I have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. Yes, I have a rental car available to me, for which I'm grateful, but in the meantime my own car is sitting in the driveway, undriven, and basically rotting. Toyota has spent over $17,000 renting a vehicle for me to drive, which is ridiculous. They should have just bought my car from me and been done with it. I'm so frustrated with this situation. How much longer am I supposed to wait???
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (rivergate toyota, madison, tennessee) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (thompson toyota in maryland) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact stated that the rear driver's side door ajar warning indicator illuminated. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The thomas toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notifications of the federal safety agency campaign numbers: 16v828000 (structure) and 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer, eastern shore toyota located at 29732 frederick blvd, daphne, al 36526, phone number: (251) 262-4648, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer confirmed that parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the power sliding door on the driver and passenger sides were inoperable. The vehicle was taken to clemons toyota (located at 2839 n. Court road, ottumwa, ia 52501); however, the dealer was unable to repair the vehicle. The contact stated that the doors were unable to be manually operated. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
Tl* the contact owns a 2011 toyota sienna. While driving approximately 30 MPH, a loud noise was heard underneath the front end of the vehicle without warning. The vehicle was towed to sonoco auto shop, lexington ark, md, where it was diagnosed that the front right drive shaft was fractured. Also, the front driver side drive shaft was faulty. The technician recommended that both parts needed to be replaced. The manufacturer was made aware of the failure. The failure was not repaired. Also, the contact received notification of the federal safety agency campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). The failure mileage was 100,000. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to the dealer (thousand oaks toyota 2401 thousand oaks blvd, thousand oaks, ca 91362) where it had been awaiting recall remedy parts for at least seven months. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/18/17/*lj the consumer stated the recall repair was completed.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tools confirms parts not available.
Takata recall. In june 2016 received letter from toyota stating "safety recall notice (interim notice) multiple models and model years takata front passenger airbag inflator (zone a} on front of envelope. Inside letter further stated the problem; what toyota will do at no charge; and what we should do, "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." it has been almost a year now and my wife and other family members have been greatly inconvenienced and have had to cancel road trips because of lack of needed seating. After almost a year of making monthly frustrating phone calls I have been told parts are still not available and have no idea when they will be. Also, have received the exact same notice of recall on power sliding doors on my vehicle a few months ago with the same response on the availability of parts. The driving of my vehicle has not been affected by these notices only the inconvenience of seating and the possible safety of my passengers.
Tl* the contact owns a 2011 toyota sienna. While operating the vehicle, the sliding door and liftgate sensor indicators erroneously illuminated, indicating that the doors were open. The contact indicated that the failure occurred while driving over bumps or making turns. Also, when the failure occurred, the interior dome light would illuminate as if the doors were open. The vehicle was taken to the dealer who indicated that the failure was recalled by the manufacturer, but no remedy was available. The contact later received a recall notification from the manufacturer for the federal safety agency campaign number: 16v858000(structure). The manufacturer was notified of the failure. The failure mileage was 110,000.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v34000 (air bags); however, the parts to do the repairs were unavailable since february of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My 2011 toyota sienna sliding doors have on and off given us problems with freezing up. You could hear the motor then they would occasionally unlatch and not open the whole way. Requiring multiple attempts to enter or exit the vehicle. The federal safety agency has a recalled noted as of november 22,16 on the sliding doors, # 16v858 . Dec of 16 my passenger side sliding door's cable broke about 12 inches from the end of the back window. I didn't understand how this happened, my son opened the door and it just popped. In january 17 we received a recall notice on the sliding doors, stating a mechanical issue. When I called in march to have the recall addressed I was told the parts weren't in yet. On april 28, 17 my driver's side sliding door's cable snapped after the door froze partially open. This time the cable snapped from inside the vehicle and a bearing came out of somewhere. I took the vehicle to toyota service center. I was told that the door cables and door motor is not covered under this door recall. And that they have not even been given parts for this recall as of yet.that is not acceptable. The safety issue of these cable snapping should be a concern. I had my 5 year old next to me when the 2nd one went and it just missed her face. The recall needs to be addressed properly, should include all the effected parts of the door cables motor fuses latches computer components and anything the service crew connect to the issue.the safety risk of the door not latching properly is the door may open when vehicle is in motion, increasing risk or injury of vehicle occupants. I have had one of my sliding doors open while starting off on a drive on more than one occasion. I have 5 kids and run multiple car pools, therefore at the time I assumed that one of the kids hit the button. Now I'm not so sure. Please look into this recall and get after toyota to make it right as soon as possible.thx
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v340000 (air bags) for the frontal air bag inflator and 16v858000 (structure:body:door); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to two dealers who stated that the parts were not available for either recall repair. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls. ..updated 06/27/17 *bf
Tl* takata recall. The contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure), 11v560000 (equipment), and 16v340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 06/08/17 *bf updated 10/13/2017
Tl* the contact owns a 2011 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. Parts distribution disconnect.
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