The passenger-side power sliding door system failed to stop or reverse when it encountered physical interference with the vehicle’s open fuel door. The door continued opening under power despite clear obstruction by a fixed exterior body component. The affected components, including the sliding door mechanism and damaged fuel door latch, remain available for inspection upon request. A powered sliding door continuing to operate against an obstruction creates a foreseeable risk of injury to occupants or bystanders, as well as vehicle damage. If a person’s hand, arm, or clothing had been in the same position as the fuel door, injury could have occurred. The incident occurred during normal vehicle use and demonstrates inadequate safeguards against obstruction. The issue has been formally reproduced or confirmed by an independent service center which noted that the incident occurred as described during normal operation of the power sliding door, and no abnormal conditions were present at the time. No warning lamps, messages, or other symptoms appeared prior to the incident. The power sliding door operated normally and without indication of malfunction until it failed to stop when encountering the open fuel door. Fueling the vehicle with the fuel door open is routine and expected vehicle use. The absence of any interlock, sensor logic, or safeguard preventing a powered sliding door from operating against an open body panel represents a design deficiency rather than a maintenance or wear issue. This condition may affect other vehicles equipped with similar power sliding door systems and warrants evaluation.
2014 Toyota Sienna body problems
44 complaints (27% of all complaints for this car). Typical mileage when it fails: 66,000.
- owner complaints
- 44
- of this car's complaints
- 27%
- typical mileage
- 66,000
- crashes
- 0
- recalls
- 1
Which part fails
- Body35
- Body: door7
At what mileage
Complaints by mileage at the time of the problem.
Toyota Sienna body problems in other years
Related recalls
Structure: body: door
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
- Risk
- If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is G04.
Recall number 16V858000 · Recall details
What 2014 Toyota Sienna owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Toyota Sienna. The contact stated that while driving 70 MPH, there was an audible alarm coming from the vehicle, alerting the contact that the door was ajar. The passenger’s side slide door opened independently while the vehicle was in motion. The vehicle was modified to accommodate a ramp for the contact's two wheel-bound children. The contact pulled over to the side of the road and closed the sliding door. The contact's husband tied the door to prevent it from opening independently again. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was inspected. The contact was informed that two latches had corroded and needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to the federal safety agency Campaign Number: 16V858000 (STRUCTURE). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.
The contact owns a 2014 Toyota Sienna. The contact stated while driving at various speeds, the contact heard abnormal sounds coming from the vehicle. The passenger’s side slide door became inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the federal safety agency Hotline for assistance. The failure mileage was approximately 68,000.
Great coaching
Good question
The drivers side rear door does not open properly all the time, it jams partially open. The car is stationary and not moving.
My son was getting into the van via the driver side sliding door. His backpack bumped the sensor, and the door opened and froze halfway open. I disengaged the automatic opening, but the door had difficulty closing. I noticed that the cable to the sliding door had snapped. I was eventually able to close the door, but now the door will not open at all.
On 12/20/19 in my 2014 toyota sienna the sliding door next to my 3 year old opened while I was driving. I was in the midst of accelerating after a light turned green when the car started notifying me that a door was ajar and the passenger-side sliding door started opening. The door opened fully and remained open as I was at speed in the middle of an intersection. Note that all doors were closed and latched before I put the vehicle in drive, and this only occurred after a few miles of driving. I took the car to the dealership and they replaced the latch assembly in both sliding doors. The dealership couldn't tell me what failed or if the replaced latches would solve the problem, so I called toyota corp. I learned that toyota already knew about this issue. When I asked if they could assure me that the sliding doors wouldn't open while driving again, they couldn't. They told me that they couldn't confirm that the latches were the problem, and while the replacement latch has a different model number than the original, they don't know if it is in fact a different part and if so, how. The only assurance that toyota could give me is that 'of the people in your region that this has happened to, it hasn't happened a second time that we know of'. The more questions I asked, the clearer it became that this could happen again. Please note that this issue is entirely different from the '16 recall that involved sliding doors opening while driving (all associated recalls had been performed by toyota dealerships prior to this incident). We had not previously reported this to nhsa as we had assumed that toyota reported this incident as part of our case with them.
Tl* the contact owns a 2014 toyota sienna. The contact stated that the vehicle's sliding door failed to function when using the power button. The contact had to manually open and close the sliding door from the exterior handle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was included in the federal safety agency campaign number: 16v858000 (structure). The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
My car has both sides power slinging door is unable to be opened and closed when commanded.
Questions about the 2014 Toyota Sienna body
Does the 2014 Toyota Sienna have body problems?
Owners have filed 44 complaints about the body of the 2014 Toyota Sienna, 27% of all its complaints, more than any other problem.
At what mileage do 2014 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 66,000 miles.
Was there a recall on the 2014 Toyota Sienna body?
Yes, 1 recall: 16V858000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 2014 Toyota Sienna problems
Electrical 17Airbags 13Engine 12Fuel system 12Acceleration 11Brakes 10Wheels 9Steering 8Suspension 7Transmission 7Driver assistance 6Locks 6Tires 6Seat belts 5Visibility 4Lights 2Seats 2
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