This is the 2nd Occurrence where Sliding Door Cable Breaks and the doors are disabled where you can not open or close the sliding door and its jammed shut. Attempts to press the Power Sliding door buttons do not work. This is the 2nd Occurrence on this Vehicle. The First occurrence happened approximately 3 years ago with the Driver Sliding Door and was report to Holman Toyota , 1301 NJ 73, Mt. Laurel township, NJ 08054. Now the passenger sliding door cable is broken and the door is jammed shut also
2015 Toyota Sienna body problems
61 complaints (26% of all complaints for this car). Typical mileage when it fails: 23,350.
- owner complaints
- 61
- of this car's complaints
- 26%
- typical mileage
- 23,350
- crashes
- 0
- recalls
- 3
Which part fails
- Body53
- Body: door6
- Body: hatchback/liftgate: support device/strut1
- Body: door: hinge and attachments1
At what mileage
Complaints by mileage at the time of the problem.
Toyota Sienna body problems in other years
Specific symptoms reported on the 2015 Toyota Sienna body
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Structure: body: door
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
- Risk
- If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is G04.
Recall number 16V858000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
- Risk
- If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
- Remedy
- GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015. Owners may contact GST customer service at 1‑800‑444‑1074. GST's number for this recall is 15R1.
Recall number 15V240000 · Recall details
Structure: body: roof and pillars
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Sienna vehicles manufactured September 1, 2014, to April 13, 2015 and equipped with overhead entertainment accessories installed by SET. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
- Risk
- If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
- Remedy
- SET will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began on May 22, 2015. Owners may contact SET customer service at 1‑866‑405‑4226. SET's number for this recall is SET15B.
Recall number 15V236000 · Recall details
What 2015 Toyota Sienna owners say
Most recent owner complaints, unedited.
In August 2025, AutoNation Toyota on Sahara, checked the VIN of my Toyota Sienna and contacted Toyota while I was present. Toyota confirmed a broken fuel-door hinge was covered under a Customer Support Program. Instead, AutoNation attempted to repair, rather than replace, the hinge. This caused the metal fuel cap door to end up bent, paint to be gouged out from the bottom of the fuel door area, misalignment of the fuel door, and therefore issues with the door’s sensor reading correctly. I took the van back until they received shipment of a new fuel cap door. After the attempted repair, since the fuel door no longer aligned, the safety sensors repeatedly activated which strained the sliding-door ECU. The passenger sliding door began freezing intermittently, forcing my children to exit through the trunk several times. Finally, the door opened on its own as I was driving down the street. These issues did not exist prior to dealership service and presented a clear safety concern. Between October and December, I received conflicting explanations from Gerald, James, Ivan, and Rudy at AutoNation Toyota regarding whether the issue involved the fuel door, ECU, motor, or general wear and tear. AutoNation repeatedly failed to return my calls or respond to the emails I sent them. Toyota Corporate also informed me the dealership was also not responding to their outreach attempts after I contacted them due to not being able to get ahold of AutoNation Toyota. I emailed four managers on October 15 with detailed documentation and received no response. My vehicle remains unsafe, unrepaired, and in the possession of AutoNation Toyota. I approve allowing it to be inspected. While at AutoNation, the vehicle driver could not open the passenger sliding door after AutoNation's attempted repair. They have had my van for 4 months now so no one else has looked at or inspected it. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
See attached document for complaint.
Fuel filler door upper hinge failed so that door would not seat properly when closed. Because the door was not seated properly, the left side power sliding door interlock did not release, preventing the sliding door from opening fully. I had visited a fast food restaurant in Feb 2025 and ordered some French fries for my[XXX], strapped into his child seat directly behind the driver. He was choking on a fry, starting to turn blue. I quickly stopped and attempted to open the sliding power door, but it would not open fully to allow access to my grandson because the failing fuel door wouldn't release the power door interlock. By the time I ran around to the passenger side to reach him he had nearly passed out, but I reached him in time to extract him from the seat and performed a Heimlich to expel the fry and restore his breathing. Toyota should be forced to extend the extended warranty for the full duration of the court agreement of 10yr, Dec 2025, regardless of purchase date. My request for fuel door replacement in Jul 2025 was refused because Toyota claimed the warranty was only good until 10yr after date of purchase, not to the end of 2025. The warranty period applies to vehicles purchased Dec 2025, so the warranty program still exists, but Toyota National refuses to honor it for my vehicle. The inoperable power door can cause passengers to be trapped from quick exit in case of other emergencies, such as vehicle fire or accident rollover. Toyota should honor the warranty or risk legal liability for a death due to manufacturer defect! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Toyota Sienna. While the vehicle was parked, the contact discovered that the fuel lid door hinge had fractured, causing the fuel lid to intermittently fail to open or close as needed. The contact stated that with the fuel lid intermittently inoperative, the rear driver’s side door failed to open when needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was determined that the fuel lid door and hinge needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000.
Cable that controls sliding door broke. Door now pops open about 1cm, not enough that you notice that it is open and when you drive it slides open more. It also can't be closed with the button and it's not easy to close.
sunroof exploded while driving
Sliding door cable snapped while opening. Not due to weather.
The cable to my side power panel door snapped yesterday. It is hanging from the side of my car - what doesn't seen right is that the cable is rusty - it looks like it snapped because it is was exposed to moisture. The door is completely unusable - I cannot open it using the manual or power mode. My van is in my temperature controlled garage the majority of the time and there should be no reason that the cable is showing signs of rust other than a design flaw.
2015 sienna [xxx] doors would not close after opening with the keyfob. Could not close doors with the engine running and using internal buttons on all locations had to manually close doors. The vehicle was parked. This happened twice recently, 6/12/2020 and 7/1/2020 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Questions about the 2015 Toyota Sienna body
Does the 2015 Toyota Sienna have body problems?
Owners have filed 61 complaints about the body of the 2015 Toyota Sienna, 26% of all its complaints, more than any other problem.
At what mileage do 2015 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 23,350 miles.
Was there a recall on the 2015 Toyota Sienna body?
Yes, 3 recalls: 16V858000, 15V240000, 15V236000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 2015 Toyota Sienna problems
Electrical 44Brakes 18Engine 16Wheels 14Transmission 12Steering 11Airbags 9Seat belts 8Suspension 8Fuel system 7Driver assistance 6Lights 6Visibility 6Locks 5Tires 4Acceleration 3Seats 3
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