Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and could not confirm when the parts would be available. The manufacturer stated that they did not have a time frame for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
2015 Toyota Sienna body complaints
Page 3 of 3: complaints 41 to 61 of 61, newest first, as owners wrote them.
Their is a recall on the automatic sliding doors but toyota has failed to correct the issue. The back doors unlatch automatically and have propelled open twice while I was driving my children!! I brought it into service and they told me they disabled the electronic opening function and I would have to open and close the doors manually until toyota has permanent solution. It turns out they only pressed the power switch on my dash board and the doors continue to unlatch automatically. I will manually close the door and once driving I hear them trying to open. I've had to pull over and manually shut them tight but last night it flew open while I was driving without any warning that it had unlatched!! I'm paying $420.00 a month in a lease contract for a car that is unsafe. Toyota has failed to remedy the problem and dealers refuse to help me get out of this vehicle despite the fact that it is dangerous!
Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. After the automatic door feature was deactivated, it continued to activate independently. As a result, the contact stated that the rear passenger side sliding door independently opened without warning. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact received a recall notification for the federal safety agency campaign number: 16v858000 (structure: body). The part was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Sliding door recall paper advised to turn off the automatic door feature. I have done so. When closing side sliding door, it does not latch properly. Three times I have had the door slide open when pulling out of a parking space, because the door failed to latch properly. Contacted toyota corporate, and they did nothing to resolve the issue. They do not have an eta on when the automatic doors will be fixed. This poses a huge safety risk for my 2 children. I'm worried that the doors may open when driving down the road or highway. I have asked corporate if they would be willing to help facilitate getting me out of the sienna and into a different vehicle, by providing some financial assistance. I did not ask for a "buy back". I simply asked if they would be willing to give me $2-$3k assistance as a gesture of good faith to ensure that my kids could remain safe. They declined. Even after learning of the door issues that I have specifically had, they did not seem to care .... At all ..... That they doors are opening unprompted and they did not offer to look at the doors and try to fix them, either. All they seem to care about is their financial bottom line, and not the safety of the passengers in the vehicle that they sold me.
Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact stated that the power sliding door would close automatically without activation. When attempting to open the door at times, the door would fail to open properly. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000. Vin tool confirms remedy not yet available.
Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl
Tl* the contact owns a 2015 toyota sienna. While the vehicle was parked, the contact noticed that the power sliding door was opened. The contact stated that the door had to be closed manually. The contact was unable to use the automatic closing door system. The contact mentioned that the issue occurred on several occasions. When the vehicle was taken for routine service, the technician informed the contact of a recall. The contact received notification of the federal safety agency campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 19,000. Updated 05/10/17*lj
Tl* the contact owns a 2015 toyota sienna. The contact stated that the power sliding door feature was switched to manual per toyota's instruction and had been since receiving the recall notification for the federal safety agency campaign number: 16v858000 (structure). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact stated that the recall notice for the federal safety agency campaign number: 16v858000 (structure) was received in december of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact stated that the vehicle had no power sliding door functionality and needed to be manually operated, as suggested by the manufacturer. The contact received notification of the federal safety agency campaign number: 16v858000(structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 13,000. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact received notification for the latches/locks/linkages. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The federal safety agency campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2015 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Power sliding door does not open or close when using any of the electrical buttons in the vehicle as well as on the key fob
My 11-year old son got out of the front passenger side of our staitionary minivan (in park but running), for me to drop him off for a cello lesson. He opened the rear passenger side sliding door to get his cello out. It wasnt opening easily, so I almost simultaneously pushed the button above me on the console. At that point the door started to close on him. It did not stop closing and was pressing him into the door frame. I didn't realize what was happening, and he was too shocked to scream. He was trying to stop it from closing on him, but it kept closing. I expected that the door would automatically sense a blockage, stop and open back. He was only ok because he was strong enough to press back, but his hip was very bruised. I finally realized that the door wasn't opening, and pressed the button again above me and the door stopped. It stripped the wires in the door, and the automatic door is now broken. The electrical or sensing system in this door is faulty.
Vehicle purchased may 2015. After a very dry summer and subsequent recent rainstorms, when we entered the vehicle we noticed water pouring from the b pillars where the seat belt adjustment/retractors are located. Also noticed extensive water stains on the headliner on both driver and passenger side. Contacted dealer and they suspect, but aren't sure, that it's the sunroof located in the rear passenger area of the vehicle. The dealer suspects leaks and reports this is a common issue with sienna models that have the sunroof.
Driver side mirror paint was melted in normal usage conditions in san diego california. Dealer blames "surrounding buildings in where I parked" or "buses and rv's with large windows that may have been driving along me on freeway" and reflection of sunshine. This is nonsense. The painted mirror, supposedly an upgrade, has a manufacturing defect as its plastic storage frame is painted with the same type of paint use to paint the metal on the rest of the body of the car. If dealer's "diagnosis" is correct then possibility of a fire both in parking position or whilt driving on freeway exists.
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