Hi, I’d like to report a serious issue with my 2018 Toyota Sienna related to the recent fuel system recall. Since the repair, the vehicle has leaked all of its gasoline not once, but three separate times. One of those times, my family was inside the vehicle, and the smell of gas was overwhelming. The car wouldn’t start, and it was clearly an unsafe situation. Now the dealership is charging me $1,400 to replace the fuel pressure hose and clamp, which, after thorough research and review, appears to be directly related to the process they followed when replacing the recalled fuel pump. I’ve also tried contacting the service manager, but I haven’t received a call back. That’s why I’m now requesting that Toyota open a formal case to investigate this properly. I believe this repair should be covered, and I’m asking for support from Toyota directly.
2018 Toyota Sienna fuel system problems
13 complaints (18% of all complaints for this car). Typical mileage when it fails: 35,000.
- owner complaints
- 13
- of this car's complaints
- 18%
- typical mileage
- 35,000
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Toyota Sienna fuel system problems in other years
Specific symptoms reported on the 2018 Toyota Sienna fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Note: This recall is an expansion of recall 20V‑012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Recall number 20V682000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall number 20V012000 · Recall details
What 2018 Toyota Sienna owners say
Most recent owner complaints, unedited.
When accelerating, both from a stop and/or at speed, there is a definite hesitation. When gas pedal is pressed down, there is a noticeable pause before acceleration begins. This causes safety issues especially when accelerating to merge with moving traffic. Have owned this van since Oct 2021, and it has always been an issue. Possible fuel filter problem. Have not reported issue to dealer. Currently under extended warranty.
The fuel line under the intake ruptured when I started my car on 2/21/23. The repair shop said they had never seen one fail like this. I do not have the parts. I was fortunate to be at home and that the engine wasn't hot when this happened so there was no fire. I had an issue starting the car ~ 1 month before that, but I don't know if the issue was fuel related. The car had been sitting for 1 week prior to that issue.
Car stalled, sputtered and died. At first, I thought I was out of gas. After several tries, the car started and went 3 miles to gas station. After getting gas, the car wouldn’t start several times and that same day the check engine light came on. We took it to Autozone to check the code and they said it was showing fuel pump failure. Today I’m taking it in to the dealer for service. It has started and run twice since the initial episode.
Tl* the contact owns a 2018 toyota sienna. The contact stated while driving 70 MPH, the accelerator pedal was depressed however, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer hanlees davis toyota (4202 chiles rd, davis, ca 95616, (530)753-3352) however, the mechanic was unable to duplicate the failure. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline). The recall repair was satisfied at maita toyota of sacramento (2500 auburn blvd, sacramento, ca 95821, (916)481-0855) however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 52,350. The VIN was invalid.
I had torque converter clutch pressure control solenoid control circuit and when I rich 85 speed the car check and my friend have the same car sam model he had the same issue
Mobility works sold me a car,that had a recall,designed for special needs,they knew avout it plus the ramp wasnt working properly,made me pay for an expensive warranty that doesnt cover the problem that already has,they are blaming me for misuse I got it 4 months ago my son doesnt weight more than 100 pounds
Tl* the contact owns a 2018 toyota sienna. The contact stated that after starting the vehicle and exiting the driveway, the vehicle surged forward while idle, with an unknown warning light illuminated. The contact then received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. North bakersfield toyota (19651 industry pkwy dr, bakersfield, ca 93308, (661) 615-1100) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 2,000. Vin tool confirms parts not available.
Tl* the contact owns a 2018 toyota sienna. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2018 toyota sienna. The contact received notification of the federal safety agency campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Alan jay toyota (404 us hwy 27 n, sebring, fl 33870) was contacted and confirmed the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tools confirms parts not available.
Questions about the 2018 Toyota Sienna fuel system
Does the 2018 Toyota Sienna have fuel system problems?
Owners have filed 13 complaints about the fuel system of the 2018 Toyota Sienna, 18% of all its complaints.
At what mileage do 2018 Toyota Sienna fuel system problems start?
The typical (median) mileage in owner complaints is 35,000 miles.
Was there a recall on the 2018 Toyota Sienna fuel system?
Yes, 2 recalls: 20V682000, 20V012000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most fuel system problems?
The Toyota Sienna model years with the most fuel system complaints are 2004 (49 complaints), 2017 (17 complaints) and 2001 (13 complaints).
Other 2018 Toyota Sienna problems
Transmission 21Electrical 7Acceleration 5Airbags 5Body 5Engine 5Seats 4Brakes 2Visibility 2Lights 1Suspension 1Tires 1Wheels 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Toyota Sienna?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history