2018 Toyota Sienna: fuel pump failure

Filed Jul 11, 2025 · Fuel system · MT

Hi, I’d like to report a serious issue with my 2018 Toyota Sienna related to the recent fuel system recall. Since the repair, the vehicle has leaked all of its gasoline not once, but three separate times. One of those times, my family was inside the vehicle, and the smell of gas was overwhelming. The car wouldn’t start, and it was clearly an unsafe situation. Now the dealership is charging me $1,400 to replace the fuel pressure hose and clamp, which, after thorough research and review, appears to be directly related to the process they followed when replacing the recalled fuel pump. I’ve also tried contacting the service manager, but I haven’t received a call back. That’s why I’m now requesting that Toyota open a formal case to investigate this properly. I believe this repair should be covered, and I’m asking for support from Toyota directly.

Filed Sep 9, 2024 · Engine · CA

The contact owns a 2018 Toyota Sienna. The contact stated while driving at an undisclosed speed, the vehicle jerked and lost motive power. In addition, the contact stated that on several occasions the vehicle shut off independently. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the failure began in 2019 but had become a persistent failure. The contact stated the vehicle was repaired under of an unknown recall and the fuel pump was replaced in 2020; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Jul 19, 2022 · Fuel system · AZ

Car stalled, sputtered and died. At first, I thought I was out of gas. After several tries, the car started and went 3 miles to gas station. After getting gas, the car wouldn’t start several times and that same day the check engine light came on. We took it to Autozone to check the code and they said it was showing fuel pump failure. Today I’m taking it in to the dealer for service. It has started and run twice since the initial episode.

Filed Mar 10, 2021 · 9,925 miles · OK

We received a safety recall notice from toyota for a defective low-pressure fuel pump on our 2018 toyota sienna. But the dealership, fowler toyota of tulsa, would not replace the recalled part free of charge because of the vehicle being converted by a non-authorized mobility conversion company. So far the van has not malfunctioned but feel like the recalled part should be replaced. Consumer contacted the manufacturer but has not received a response. Our company, brighter day, inc., purchased the van from affordable mobility solutions and it was converted for wheelchair accessibility by assisted transportation systems. I called & sent an email to ats but haven't received any response. Please respond at your earliest convenience. Thank you, [xxx] ~ fleet manager brighter day, inc. [xxx]*dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 29, 2020 · Electrical · 56,000 miles · CA

Tl* the contact owns a 2018 toyota sienna. The contact stated that while driving approximately 20 MPH, the master warning light illuminated and the vehicle stalled. The cause of the failure was not determined. An unknown dealer was notified of the failure. The manufacturer was not notified. The contact was informed that the VIN was included in the federal safety agency campaign number: 20v012000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced the failure listed in the recall. Vin tool confirms parts not available. The failure mileage was 56,000. *bf consumer stated dealer fixed the problem by replacing the tank fuel pump.

Filed May 10, 2020 · Fuel system · NH

We received notice from toyota of a possible failure in the vehicle's fuel pump for which there is no current fix available. The vehicle is parked in the garage. Nothing happened. My concern is that there's no data available about the frequency of these failures, so it's impossible for me to assess the risk of driving our only car.